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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Quick and easy, great selections, and great delivery time frame
Great styles
Date of experience: October 4, 2021
Great lamp, arrived on time. Looks great! Great company.
Great service, good prices, no surprises.
Was what the home called for.
Date of experience: September 21, 2021
Very fast. Good service. Good product. Looks good.
Have used before.
Needed for my chandelier. Looked like a good buy.
Date of experience: October 22, 2021
Easy to convenient and good website and easy to install
Good website
Matched my decor
Date of experience: October 1, 2021
Products were delivered to wrong address. Products delivered to wrong address
Date of experience: October 9, 2021
Can't say enough about the customer service. Quick response and follow-through. Buy with confidence
Products used:
track light and track
Date of experience: September 18, 2022
Good transaction all around. Everything orders arrived as expected.
Date of experience: September 27, 2021
Hello - We do thank you for the comments. Do let us know if you need any help or have questions about your order.
Enjoyable website to select lamps and easy ordering.
Bad luck at other online stores
Date of experience: September 24, 2021
Excellent. Beautiful, and quickly derived. Seem to be service take seriously! Thanks
Date of experience: September 24, 2021
Unbelievably fast delivery with no damage. The actual product looked just like it did online.
This website has the chair I want.
Date of experience: October 14, 2021
Easy process in ordering and fast delivery! The lights are beautiful. Thank you, LampsPlus!
Suggested by a friend.
Not your run of the mill designs.
Date of experience: October 12, 2021
Thank you for your order, and thanks to your friend for the recommendation! Hope you enjoy your new lighting.
Easy to order and excellent collection, it has small curve on the chandelier
Date of experience: October 12, 2021
Lamps Plus has a large and varied inventory. The Chat help was awesome. Thank you
Had what I was looking for….
Date of experience: October 13, 2021
Glad you found our chat service useful, thank you for the feedback.
Easy and fast ordering procedures.
The lamps were exactly what I was searching for.
Prices are very affordable.
Date of experience: October 12, 2021
Ordering process went smoothly. New lamps arrived quickly and well packaged.
Best selection and great prices
To go with new bedroom. Wanted Mid century modern lamps to match new furniture
Date of experience: September 16, 2021
Date of experience: September 9, 2021
So many choices! Found what we thought would look good and the fast service is a bonus!
I have ordered with you before
We were replacing all our outdoor lighting and we loved the looks of these. Then decided to add a few more things into the cart.
Date of experience: September 16, 2021
Hello Karla - thank you for being a repeat customer of ours, we appreciate it!
No problem ordering, received in a timely manner, packed well
It was exactly a replacement
Customer request
Date of experience: September 16, 2021
We were very happy with our first purchase from Lamps Plus. Great selection.
Selection and quality. Some of the prices are pretty high, but the sale items and open box items help a lot.
Lamps Plus features good quality and a great selection. It was easy to find something that matches my aesthetic.
Date of experience: September 15, 2021
Hi - thanks for the comments. We do have designs in all price points, so if you have a budget in mind just let us know and we can give you some suggestions.
We were very happy with our first purchase from Lamps Plus. Great selection.
Selection and quality. Some of the prices are pretty high, but the sale items and open box items help a lot.
Date of experience: September 7, 2021
Easy shopping experience and a wide selection of items to choose from.
Lamp shades
Date of experience: September 15, 2021
Good selection, reasonable prices, user friendly ordering and
Checkout process!
I have purchased items from LampsPlus before and NEVER
Been disappointed!
Date of experience: September 15, 2021
Thank you for the feedback and for your repeat business, we certainly appreciate it.
Easy internet. Waiting to see how merchandise is. Just got lamp shades today like them
Date of experience: August 31, 2021
Easy internet. Waiting to see how merchandise is
Date of experience: August 23, 2021
Please see above comment.at this time it's poor because it will be difficult to return.
I called and they couldn’t help me cancel.
I believe there quality and standards are good
I found what I wanted
Date of experience: August 31, 2021
Hi - many of our designs ship the same day, so we may have already packed and shipped out your design before you attempted to cancel it. If you reach out to our customer service team they will be able to tell you the status of your order and help you place an order for the correct sized item you wanted. Thank you for the comments.
Ships on same day as ordered
Better than expected quality and super fast shipping!
Huge selection
Right size and shape and offers awesome functionality.
Date of experience: August 30, 2021
Hi - glad to see that you found a design you love. Thanks for the rating and feedback.
Date of experience: August 23, 2021
Quick and uncomplicated. I'm looking forward to installing this in my new home.
Great selection. Easy ordering and free delivery.
The style suits my new home. The quality is good. I feel like I’m getting a good deal
Date of experience: August 30, 2021
Thanks for all the comments and feedback, we hope you enjoy your new lighting.
Quick and uncomplicated. I'm looking forward to installing this in my new home.
Date of experience: August 23, 2021
Excellent service, arrived in great shape, on time and product as described. Thank you
Service and variety of choices. Website is user friendly and products are easy to find. FREE SHIPPING, thank you!
Colors and design fits well with our decor
Date of experience: August 30, 2021
Thank you for the comments, we appreciate them.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Hi - thank you for all the feedback, we appreciate hearing from you!