- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Easy, quick check out. Had exactly what I wanted :)
Had what I wanted exactly.
Date of experience: October 16, 2021
I received my lights quickly and in perfect condition.
They have such a large selection. I can always find what I want.
They were exactly what I wanted.
Date of experience: October 16, 2021
You have a huge selection - varied price range - something for everybody!
Because of your large inventory
Right size - right price - right color - attractive
Date of experience: October 16, 2021
Great selection, lots of variety, easy to order, appealing website.
Date of experience: October 16, 2021
Nice selection. Good prices. Delighted with our stained glass light.
Date of experience: September 16, 2021
Both lamp shades have a crease/crinkle in them which shows up when the light is on
Interior designer recommended
Interior designer
Date of experience: October 17, 2021
The boxes continue to arrive damaged and partially crushed in some areas.
Date of experience: October 17, 2021
Hi - we apologize for the boxes arriving with damage from the carrier. It is unfortunate, but does occur at times. If the lighting designs inside are in any way damaged please let our customer service team know and we well help you out. Thank you.
Lamps arrived with all parts, I damaged and are as pictured
Previous customer liked rhem
Date of experience: October 17, 2021
Hi - thank you for being a repeat customer, we appreciate hearing from you.
Love the light fixture. Very easy ordering process.
FOUND A FIXTURE I LOVE!
Date of experience: October 16, 2021
Shopping with Lamps Plus has been efficient and successful.
Date of experience: September 17, 2021
We appreciate the feedback, thank you.
One of the four lamp shades was broken during shipping; Luckily we only needed 3
Date of experience: September 1, 2021
Hi - we apologize for the damaged shade. We do our best to securely pack our designs, but sometimes damage does occur. If you contact our customer service team they will be happy to ship you a replacement. Thank you for the comments.
Date of experience: August 24, 2021
The item is delivered, but won't be installed for another week or two
Liked the product line, helpful staff
Replacing a light fixture as part of a remo
Date of experience: September 1, 2021
Excellent service and delivery... loved the lamps!
Previous purchases
Liked what I saw!
Date of experience: October 18, 2021
Wonderful fan, great prices, easy website. What more could you ask for?
Found exactly what I was looking for.
Date of experience: October 18, 2021
Exceptional! Will definitely order again.The delivery process was timely & efficient.
Value & quality
Date of experience: October 18, 2021
Fast and easy to order quality items great customer service
Date of experience: October 18, 2021
Glad to hear that, we appreciate the feedback.
I am waiting on fan to be delivered. All other items have been received
Date of experience: September 5, 2021
Lots of selection, very nice designs. Easy to order.
Seems to have the best selection. Most likely to find something a little more unique and well-made.
Seemed the best for the room it will go in.
Date of experience: September 4, 2021
Seems to have the best selection.
Date of experience: August 26, 2021
Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!
Date of experience: September 4, 2021
Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!
Date of experience: August 28, 2021
Styrofoam made such a mess! Too much clean up. Bad
On internet
Was what I was looking for.
Date of experience: September 3, 2021
Ok so far, too soon to know. Advertised bronze finish is just good quality brown paint.
Date of experience: September 2, 2021
Hi - not sure which design you are referring to, but many do have a finish and are not actually bronze. If the design is not to your liking we can help you find alternate designs. Just contact our customer service team and they can assist you.
Date of experience: August 26, 2021
Great very easy shopping but the shipping was horrible everything arrived broken.
Great
The only place that carries non LED light bulbs
Date of experience: September 2, 2021
Hi - we apologize for items in your order arriving damaged. We do pack designs securely for shipping, but at times damage can occur. If you contact our customer service team they will get replacements out to you ASAP.
The only place that carries non LED light bulbs
Date of experience: August 26, 2021
The light fixture is much higher quality than I was expecting.
Had the style of desk lamp I was looking for.
Date of experience: October 19, 2021
Fast and Easy with an incredible selection of lamps.
Is the BEST place for lamps!
Date of experience: September 20, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Thank you for the comments, we hope you enjoy your new lighting.