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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Placed order received 2 lamps and installed the same day, very easy.
It was on sale
Date of experience: September 2, 2021
Liked the huge variety of choices. Shipping was very fast.
Date of experience: September 24, 2021
Have ordered from Lamps Plus several times. Very good quality and customer service
Previous customer
Date of experience: September 26, 2021
Ordered many times from here excellent service and quality products
Pendants are what I was looking for…
Date of experience: September 6, 2021
Ordered many times from here excellent service and quality products
Pendants are what I was looking for…
Date of experience: August 30, 2021
Looking for specialty bulbs to fit light fixtures originally purchased at LampsPlus
They were specialty bulbs that were not available at Home Depot or Ace Hardware
I bought the original fixtures from LampsPlus
Date of experience: September 21, 2021
Let us know if you have any questions about the bulbs you purchased. Thank you for the review and comments.
I was able to find the lamp recommended by our designer
Date of experience: October 27, 2021
Lamps Plus selection and pricing never disappoints.
Date of experience: September 21, 2021
Easy, convenient and had product I was looking for in stock
Because the product I wanted was available
Date of experience: September 27, 2021
Great to hear, thank you for leaving your feedback.
Always great quality and well packed. Also very easy to assemble.
I buy most of all my lamps at lamps plus
Very stylish and fits my taste.
Date of experience: September 20, 2021
We appreciate the feedback and hope that you will enjoy your new lamp.
Quick convenient and many choices of quality items
Prior experience
Date of experience: September 14, 2021
Always great and fast service, with quality products
Repeat customer, price and products are great!
Date of experience: September 28, 2021
It is a very powerful pump inside the fountain. Works great!
It popped up in my search.
Great value and product for the money.
Date of experience: September 27, 2021
Glad to hear it, enjoy your new fountain!
Order arrived early and I love the lamp! To be installed soon! Thank you!
Quality and good prices.
Looks great
Date of experience: September 27, 2021
I never give five stars... there's always room for improvement...
I have bought at LP previously.
Date of experience: September 26, 2021
Sounds fair! If you have any other feedback please let us know.
Been easy to navigate, even for an old timer who is somewhat "tech challenged".
This is a gift for my 94 year old mother. She chose this as a lamp that will hopefully enable her to read more comfortably.
Date of experience: September 26, 2021
Website was very easy to navigate. Options well presented and easily selectable.
Ceiling fan selections.
Date of experience: September 29, 2021
We appreciate your feedback about our ceiling fan selection. Hope you enjoy your new fan.
Easy ordering and quick delivery. Exactly what I was looking for.
So many choices including traditional and modern.
The shade was the perfect size and style for an Art Deco lamp that needed an updated look.
Date of experience: September 29, 2021
Ordered and received my items on time. Quality was good.
Date of experience: September 28, 2021
These lamps are perfect and they were easy to install in under an hour.
This site had great lamps and we needed something that wasn't too bulky for our bedroom.
The aesthetic of these lamps look great and are out of the way
Date of experience: October 1, 2021
We appreciate the feedback. We hope you enjoy your new lamps!
The chandelier is great!
Box came in beat up pretty bad from FedEx handling.
Prior purchase experiences.
Bought previously for our other home and liked product.
Date of experience: October 1, 2021
Hi - sorry to hear that the box was treated roughly by the carrier. We do pack our designs securely, however, so great to see that your chandelier was fine. If you need any assistance from us please let us know, and thank you for the comments.
Fast shipping, decent product. How it will stand up with use not determined.
Good selection
Needed a floor lamp.
Date of experience: September 30, 2021
Hi - if you are not satisfied with design please contact us and we can help you find a more suitable product for your needs. Thank you for the comments.
Nice selection of lamps. Like that there is free shipping.
I have been looking on line for a few weeks and today was the day I decided to place my order.
Date of experience: September 30, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Great to hear. Thank you for the comments and we hope that you enjoy your new lighting.