Lamps USA has a rating of 4.2 stars from 57 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps USA most frequently mention customer service. Lamps USA ranks 10th among Lighting sites.
Received the items I ordered. They were perfect except... one of the finials was flawed and unusable. I called up a reached a pleasant, cooperative and attentive lady on the phone. The poor thing had lost her voice but was doing her best. Realizing that my sending back the finial and reseeding a new one, she simply stated that she would send me a replacement at no cost. They run their business like they care and you can get that in your dealing with them. Rare to find this ethic in business these days. I will recommend them to everyone and I will call them again if I need anything lamp related. Top shelf out fit!- J. Bruce Ottawa, Ontario, Canada
Junky product fell apart the minute I removed the plastic. They charge a restocking fee of 25% no matter what, plus you have to pay your own return postage and insurance. They made money off me by sending me junk!
Now that the days are shorter, this lamp is absolutely terrific for evening reading!
The 100W bulbs are not nearly as comfortable. The dimming is nifty as wind down before bedtime. Now I'll need a handy bookshelf for all that I'm now reading again.
Thanks LampUSA! You even matched/exceeded the service of the "other big guy" in both ease of website ordering and delivery. Chances are, I'l be ordering a second one for the other room.
I love this swag lamp. I still can't believe the price! It was really well packaged and delivery was as promised. The color of the shade, is amberish when the light is on an appears kind of frosted when not in use. The cord and the chain were the perfect length. I'm not kidding when I say I took it out of the box and hung it up. Fortunately there was already a hook in the ceiling so I didn't have to do that. If I did though, no problem. All of the hardware for hanging was included. I was concerned that the 15 inch diameter wouldn't be large enough over my 48 inch table. It's perfect. My husband even said how nice it looks (he never mentions anything). If you're considering it just do it. You'll be glad you did!
Good natural light makes a difference in today's indoor life and it does so instantly. My mood elevated and productivity rose after the lights were here for only one day.
Great service. Prompt delivery, staff courteous. Lots of inventory, happy with my purchase. Would recommend this website. I intend to visit this site frequently, as I will be needing more lamps.
I was looking for a specific shade to replace one that broke on the lamp it came with. This hard to find item was delivered quickly. Nice shade thats constructed well. Will shop again!
Easy to use site and the service was prompt. The finial I received is perfect for my crystal lamp. I would recommend Lamps USA if you need a lamp or accessories.
Needed this for a lamp I got from home goods. It matches perfectly, I did have to use gorilla glue though because there wasnt a way to attach otherwise
I have had a difficult time finding the correct shade size with a clip for antique lamps. Found them at Lamps USA and will do business with them again. Fast service and products were as described.
My lamp arrived packaged perfectly to avoid any damage. I put it together very easily in under 10 minutes. Very very happy with both the lamp and the service. Thank you!
My wife is very happy with her lamp. She is often confined to bed and loves to read. We have tried many different lamp styles and this one is the best by far! E
I loved the 2 lamp shades I ordered. Shades add color and warmth to room. Finding these perfect shades was a rewarding shopping experience that saved me time and money.
Not installed yet. Looks good, directions, good color, just what we wanted. Had trouble locating a corded light until this one. Uses a 100 bulb max, not just 60.
My holiday finials arrived and they add a bit of whimsy to my more traditional decorations. I would certainly recommend this website to my family and friends.
I am really pleased that I started to cooperate with your store. I was provided with qualified assistance, I liked the fact that I was offered goods not by price, but by my preferences.
I have two Blanc de Chine lamps. They are tall and narrow. I could not use standard bell-shaped shades. I could not find a drum shade that I could use on any website that wasn't prohibitively expensive, including some "Make Your Own Custom Shade" websites. These lamps sat for a year with no shades. Finally, I stumbled across Lamps USA and I had hope. The first shades I ordered where way too big. It is so hard to know what to choose until you see the shade on the lamp and play with harp sizes. So, the first shades I ordered from Lamps USA didn't work. I'm returning them now that I got a size that does work from Lamps USA. I wish they offered more sizes and colors but that's the only 'wish' I have. I spoke to customer service over the phone and the woman who helped me process the return paperwork was also terrific at helping me envision the new shades I ordered. She spent some time with me which I appreciated. I didn't want to go through another return and be back at Square Zero. Lamps USA is highly recommended for those hard-to-work-with lamps. The shades also seem very durable and like they will last a long time. It's all good with Lamps USA as far as I am concerned - and I am not easy to please (too perfectionistic). I hope all of you have the experience I had.
I had been looking for 3 years. I didnt even know the name of the part. Your customer service person was very patient and helpful and you had the part. Great.
The shade arrived promptly and is exactly as pictured, and described. I couldnt be more satisfied. Thank you for a terrific web site!
Cheap looking shade, easily dented. (The size and color are fine.) Did not return as I needed a shade immediately.
Especially appreciated your advice about using a smaller "harp" to make my lampshade fit my lamp - it worked!
Looks just like the photo, & has a expensive look to it. Looks really good on my livingroom end table.
My new lamp was delivered on time. And it is fully consistent with the description on the site. I can recommend this store/
I love my table lamps. Beautiful, elegant, unique glass! I appreciate the customer service. Excellent!
I ordered 2 rectangular shades and they really help make the room more contemporary, which was what I was going for.
From the recommendations of me, you are a great deal! Happy with the product that we ordered, thank you for great quality and simple communication.
No complaints at all, for everything they advertised proved to be true. The quality, the packaging, the delivery date, etc.
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