• LaptopBatteryExpress

LaptopBatteryExpress

Write a Review

Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

Instant Feedback

44,833 reviews

4
See all photos
How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user dylanjohnk
Texas
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Thumbnail of user edm1973
Oklahoma
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

Needed a battery for a laptop. LaptopBatteryExpress had the best price.
I received battery in good time. What impressed me about the package was the instructions included. Very good information.

I will be purchasing again in the future for another laptop.

Thumbnail of user carlap529
Alaska
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

This is the only company that I found that would deliver to Alaska. They processed my order and delivered in a timely fashion. I highly recommend LaptopBatteryExpress to my fellow Alaskans.

Thumbnail of user samuelw627
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I received a replacement battery for my 7-year old HP Omen laptop. Prior to the purchase, I received excellent guidance and assistance form the staff at Laptop Battery Express.

Thumbnail of user patriciab5052
Washington
1 review
0 helpful votes
  • Send Message
October 13th, 2024
Verified purchase

Easy to locate exact replacement battery, order it and time frame to receive it. Reasonable fair pricing.

Thumbnail of user donnah3050
Oklahoma
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Easy to order, prompt shipment. Will use you for the next order.

Thumbnail of user edwardc1705
California
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

I have a nice but old Asus gamer's laptop from like 2006. The hard to find battery & charger fit perfectly.

Thumbnail of user daniels4959
Ohio
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Good deal all around. Pricing was good and received it in just a couple days

Thumbnail of user tinab1501
Washington
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Battery not solution. Now have battery don't need. No idea if it would have worked or if battery delivered is bad.

Thumbnail of user derrylg4
Alabama
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Fast and easy checkout. Excellent batteries! I highly recommend! Great support too!

Thumbnail of user thaddeusj19
New York
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Fast and on time delivery! Excellent online service! Will definitely purchase a product again!

Thumbnail of user mw754
Arizona
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

I could not find the right battery for my laptop. Even HP no longer carries it. However when I found Battery Express and entered the item number in their search I found the right battery for my 10 year old laptop.

Thumbnail of user sophiab501
California
1 review
0 helpful votes
  • Send Message
May 22nd, 2024
Verified purchase

Great battery, fit great and is holding a charge. So far so good. It showed up fast as well.
Just be careful what video you watch on YouTube on how to replace it.

Thumbnail of user michaelp6996
Georgia
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

Your website made it fast and easy to locate and order my battery. I received it in a timely manner. Battery is working well. I appreciate your company being available to purchase and receive the battery that i needed. I was unable to purchase from the previous company and an extremely grateful that you provided it. Thank you.

Thumbnail of user richardb6130
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Product as advertised. Extremely fast service & shipping.

Thumbnail of user darylc161
California
1 review
0 helpful votes
  • Send Message
February 20th, 2024
Verified purchase

The laptop battery I purchased was more expensive than quite a few others, but the battery is by far superior to the others for its extended life and length of charge. This is the battery to buy if you truly want a good, sure fit, long lasting battery for your laptop or other device. They also ensure it's the right one and actually follow up to be sure there are no problems.

Thumbnail of user carlh662
Michigan
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase

Replacement battery for Dell xps 13 only charges to 89% and lasts only about five hours with simple use of email and Internet searching.not using any videos. Disappointing as I paid a premium price for the
Ifixit anticipated quality

Thumbnail of user texasrho83
Wisconsin
2 reviews
3 helpful votes
  • Send Message
December 15th, 2023

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Tip for consumers:
Zero customer service.

Products used:
Laptop battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user debl57
Minnesota
1 review
0 helpful votes
  • Send Message
September 15th, 2018

The battery I ordered was to have extended life. I installed and had the laptop plugged in to charge. It never fully charged and then went backwards losing the charge. At 7% left I took it out - unsure what to do. I think I prefer to go to a store in person as it's hard to troubleshoot online with no personal help.

Thumbnail of user amandab1057
Florida
1 review
0 helpful votes
  • Send Message
May 20th, 2020

Although I was able to locate the battery replacement that I need, and place an order I had to call to find out why my battery has not yet shipped. Their website boasts fast shipping (within 24 hours), yet I had to call to find out that my battery was on back order. I was told this was due to COVID-19, and that the info is on their main page. When doing a Google search for an item, you don't get to the company home page. I feel as if I should have received an email advising of the delay in the very least. Will NOT use again or recommend.

Thumbnail of user mackyv
Puerto Rico
4 reviews
1 helpful vote
  • Send Message
March 15th, 2017

Got battery and charged according to instructions on site. Only runs for about an hour before we have to recharge. Five days old. Fast shipping not what I expected for the price.

Thumbnail of user robertu826
New York
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase

I thought, as stated, an original laptop HP LI-ON
Battery would be sent. Instead a compatible was
Sent that didn't fit properly.
I called and immediately was sent-out the original
HP replacement with a pre-printed return label
To ship the first replacement back.
The original fit: however, not exactly like the original that came with computer. The connecting
Pins didn't completely go in socket; however,
Pins went in enough to work.

This can happen when HP chooses another
Manufacturer. So far, all is okay and holds
A good charge. Note: Zooming for ANY battery
Consumes lots of power. This HP replacement
Charged up fairly quickly. I'm Satisfied.

Thumbnail of user roxannes452
Wisconsin
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Battery is what they indicated online it should be OK

Thumbnail of user jays1770
Virginia
1 review
0 helpful votes
  • Send Message
March 16th, 2024
Verified purchase

So far the new batteries are a big improvement from originals and the replacements I bought 2 years back. With that being said, I come to realize that the replacement I bought were also x-tend branded and both of them failed early (like 6 months). At the time I purchased from amazon or ebay and did not receive any warranty information. With this purchase, I will be keeping a closer eye on my warranty and the battery performance.

Thumbnail of user stephenr1767
Tennessee
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

Laptop battery I ordered works great and the delivery time was lightning fast.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

How do I know I can trust these reviews about LaptopBatteryExpress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.7
4,690 reviews
Have a question about LaptopBatteryExpress?