• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user macu19
Mac U.
0 reviews
0 helpful votes
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August 4th, 2016
Verified purchase

Surprised and pleased that battery for legacy laptop could still be found in the US. Shipping was fast; product was packed securely. Battery works well. Tracking shipping was easy. Seller followed up with email to make sure item arrived. Professional in every way.

Would recommend seller to others.

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Nathan U.
0 reviews
0 helpful votes
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April 17th, 2019
Verified purchase

Found what I was looking for and was an easy checkout. Paid for the faster shipping and arrived in 3 days. Pretty straight forward on swapping out the old for the new and seems to be running like a champ. Overall pleasant experience with zero problems so far.

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Dee C.
0 reviews
0 helpful votes
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May 24th, 2016
Verified purchase

No problems with shopping. Ordered from Laptop Express because of their reviews, prompt shipping, battery fit and was charged at 89%. It quickly charged to 100 %.
Haven't used it yet with battery only, but expect it to work well.
Feel confident that if I have a problem, laptop express would remedy it.

You can buy batteries for half this price but the cheapo companies have bad reviews on their products.
Just buy a good one and avoid the hassle of a bad one.

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Tim U.
0 reviews
0 helpful votes
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July 5th, 2014
Verified purchase

Received the battery quickly and it fit my computer perfectly with no problems. The 9-cell battery I purchased lasts about 6 hours, which is good, but not quite as good as I was hoping for. So far, the battery is working well. I have had bad experiences in the past with other companies regarding short battery life, so hopefully this battery won't have any issues, but it is too soon to tell at this point! Otherwise, it has been a good shopping experience.

Thumbnail of user victoriam1372
New York
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

The website was very accurate with respect to the different models for my replacement battery. It works well.

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Lauri P.
0 reviews
0 helpful votes
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January 28th, 2015
Verified purchase

Everything was wonderful from ordering on line to the fast shipping. I first ordered from another place and had to send it back even though it said it would fit, it didn't. This new battery fits fine has a long charge time and was cheaper! Will come here again if we need a battery for another laptop.

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Linda M.
0 reviews
0 helpful votes
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January 6th, 2015
Verified purchase

I have an older Sony laptop and was having difficulty finding a replacement battery. I was able to replace it using laptopbatteryexpress. Their site is easy to navigate. My battery arrived earlier than expected. Thank you.

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Lester M.
0 reviews
0 helpful votes
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June 6th, 2015
Verified purchase

Excellent, I chose this website because it offers more information about products, even when I found the same product cheaper at another store. I have more confidence on this store,. My girlfriend has a laptop computer that needs a new battery, and she is planning to buy it from this store. Thank you for the great service.

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Paul S.
0 reviews
0 helpful votes
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September 2nd, 2014
Verified purchase

I talked to Fred at Laptop and he confirmed I was buying the right battery. The shopping experience has been very good. I believe it will be a quality battery for a decent price for my laptop. We'll find out once received and in use. Battery arrived on time and works great. Would buy from them again!

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Richard L.
0 reviews
0 helpful votes
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April 11th, 2016
Verified purchase

Did a lot of research buying a replacement battery for my laptop. Buying directly from Dell was too much $$$. LaptopBatteryExpress has a solid reputation from what I found. So far I'm very satisfied. Thank you

Thumbnail of user johnk2194
Washington
3 reviews
0 helpful votes
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August 13th, 2020

Fast, accurate on time. Instructions included fantastic service I will order if I need a computer battery again

Thumbnail of user arthurc44
Hawaii
1 review
0 helpful votes
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March 17th, 2017

Fast service. Got the item I needed. Customer service before purchase was good, answered my questions about shipping

Thumbnail of user patriciap111
Oklahoma
2 reviews
0 helpful votes
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March 8th, 2017

Received order very quickly! Battery was exactly as described. Installed battery in the laptop and it operated perfectly.

Thumbnail of user klausw3
Mexico
1 review
0 helpful votes
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January 30th, 2018

Very helpful with shipping arrangements to get product there on very short window.
Battery installed and works fine.

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Tyler B.
0 reviews
0 helpful votes
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March 1st, 2015
Verified purchase

I like your website. It is clean, organized, and easy to navigate. Makes finding and purchasing my product much easier than on some sites. Thanks.

We received the battery quickly and it was exactly what we needed and ordered. It works great. Thank you!

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Mark R.
0 reviews
0 helpful votes
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September 17th, 2014
Verified purchase

Quick, easy site to navigate, but more importantly you provide detailed information about your batteries AND additional information on how to extend battery life, care, and maintenance. I have learned from the past that all laptop batteries are not manufactured to the same standards.

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Ann K.
0 reviews
0 helpful votes
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January 18th, 2016
Verified purchase

Order process was easy and the descriptions were detailed enough that I was fairly confident I'd made the right purchase. Now that the battery has arrived, we found it fits perfectly and is working well so far. This was our third try at finding the right replacement battery, and other vendors had not provided enough detailed information for us to get the right one. Many thanks for extending the life of our old laptop

Thumbnail of user ruhlb
Wisconsin
1 review
0 helpful votes
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October 18th, 2023

It's so nice to work with a company like this. Fast service, great customer service. 100% impressed.

Tip for consumers:
It's been so long since I have had a company with this service and Delivery.

Products used:
Dell battery

Service
Value
Shipping
Quality
Thumbnail of user mariap4257
Maria P.
0 reviews
0 helpful votes
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November 4th, 2017
Verified purchase

My battery isn't working. I get a 7% full after being plugged in, following the directions that came with it. Any suggestions or could I PLEASE get a replacement? I was laid off and really, really need this to work.

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Ben M.
0 reviews
0 helpful votes
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May 22nd, 2016
Verified purchase

Over all it was a good transaction. I did have some difficulty at first with the purchasing process on the web page but I ultimately figured it out and was able to make my purchase. The product works as advertised.

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Gwen M.
0 reviews
0 helpful votes
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February 17th, 2014
Verified purchase

The Manufacturer of the battery - HP - did not carry it ---so, I was very grateful to this company for helping me receive one. The alternative battery suggested is much better ergonomically than that original! Great company to do business with!

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Gary S.
0 reviews
0 helpful votes
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February 25th, 2014
Verified purchase

My wife & I are very, very impressed with the 9-cell laptop battery we purchased from LaptopBatteryExpress.com and it is working perfectly at this time. The product was ordered and arrived in several days just as promised. It was packaged professionally and came complete with a set of 'user' instructions which was an unexpected but very nice touch indeed. We look forward to obtaining a long life out of this battery and especially like the way it fits the laptop body perfectly as well as elevating the back of the unit just slightly to improve the overall cooling capability. Thanks very much and we hope to do business with your company again & will highly recommend your services & products to others! Steve & Nancy M. Sun Lakes, AZ

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Anthony L.
0 reviews
0 helpful votes
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October 6th, 2014
Verified purchase

The battery arrived amazingly fast. It also came with some very thoughtful and useful instructions/guidelines on using the battery. I've been using and working the battery to a considerable extent since it arrived and it's been performing very well. Bottom line is that at this time I'm very pleased with laptopbatteryexpress.

BTW, my laptop is seven years old and the original battery worked for about five years and then failed to hold a charge. Over the next two years, I went through three of the cheaper replacement batteries which began failing after six to nine months. I'm very optimistic that this battery with OEM cells will last much longer than the cut-rate replacement batteries.

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Michael H.
0 reviews
0 helpful votes
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June 4th, 2015
Verified purchase

I have purchased a Dell Laptop battery previously and it's been working great. Longer life up to 5 or 6 hours.
Now ordering for my older Sony laptop hoping for similar experience with longer life 9 cell.
06/04/2015 This battery is great. I've had my laptop running on the battery since 8:00 AM this morning it is 11:46 AM now and still have 50% remaining.
Very pleased. Thank you.

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Donn N.
0 reviews
0 helpful votes
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February 5th, 2016
Verified purchase

Item was delivered in a reasonable time. Charged according to New Battery charging instructions, and charges to 100%. Actual time of battery use while on internet is about 2 hours. Off-line use time is probably about 4 hours. Overall Guarantee is 2 years, which is far longer than any other suppliers that I have found on-line. Price is a little high, but the guarantee makes the extra cost acceptable.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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