• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
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Beth P.
0 reviews
0 helpful votes
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November 22nd, 2015
Verified purchase

I am truly impressed by Laptop Battery Express! My order arrived much quicker than expected and because I really needed a new battery, I was ecstatic! On top of that, the new batter is far superior to the previous replacement battery I owned and far superior to the original battery. In the future, I will be using Laptop Battery Express and will recommend my friends and family to shop here as well. Just a great overall experience! Thank you, Laptop Battery Express!

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Harold W.
0 reviews
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April 30th, 2015
Verified purchase

You came up as one of the google top picks... I had place the order and within the week I received the shipped item, I was not only impressed with the site, but I was also impressed with the delivery shipping time. Thank you very much for providing this service

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Cindy M.
0 reviews
0 helpful votes
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February 7th, 2017
Verified purchase

It was quick and easy. I ordered by purchase order and I am sending a check with the purchase order number in the memo spot. Hope that was ok to do.

Got it quickly even though I sent a check.

Battery seems to be working great.

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ARTHUR M.
0 reviews
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May 20th, 2020
Verified purchase

Product lookup was easy. Checkout went well. The Product received matched the ordering site's description and delivery was quicker than expected. Product is now installed and working perfectly. Very trustworthy merchant.

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JOSEPH G.
0 reviews
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April 13th, 2015
Verified purchase

It was fine although i have not shopped for battery's before so i have nothing to compare it to. I did receive my order and it was shipped very fast.( the same day) and i didn't even ask for that. Well done, also it was just what i ordered thanks.

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Tracy V.
0 reviews
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January 9th, 2017
Verified purchase

My shopping experience was easy because the website is easy to navigate to find what I needed. My new battery arrived in two days after the ordered was processed. The new battery for my 5 year old HP laptop is working like champ. I purchased the replacement battery with additional charge hours to have double the charge while on the Interny. It was worth paying the extra $10 to upgrade to this powerful battery. I am very pleased with my purchase decision.

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Tapan D.
0 reviews
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June 2nd, 2016
Verified purchase

I like the instruction you provided to keep the battery running longer. I am ordering a new battery now because I do not know how old my battery is and it is not holding the charge for 10 hours.
I will follow your instruction when I put the replacement battery.

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Joyce R.
0 reviews
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March 23rd, 2015
Verified purchase

I tried to cancel this order three different ways. First, I went to the website and tried to cancel it, but all I got was a message that there were no orders under my name - obviously not true. I sent a message to the email address listed under 'contact us', and said to cancel the order, but it was ignored. I called the following morning during the hours stated under 'contact us' and could only leave a message, since no one was apparently available to actually talk to me. I clearly stated that I wanted to cancel the order and to contact me at my phone number (same number as listed on the order). No response was received; no attempt was made to contact me. The order was shipped against my wishes. So, NO, I am not at all satisfied with my experience.

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Tammy W.
0 reviews
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December 16th, 2015
Verified purchase

I haven't opened or used the product yet, but I was happy with the price (quite a bit less than others), the website was informative and I received the battery sooner than expected. Overall, a great experience so far.

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Charles F.
0 reviews
0 helpful votes
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September 22nd, 2015
Verified purchase

It was very easy to find the products I wanted. Your site was easy to navigate. The whole process was painless. Thanks!

Now that I have received my order I'm very happy with the product and the speed at which the order shipped and arrived. The whole experience has been a pleasure.

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Tony F.
0 reviews
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April 29th, 2016
Verified purchase

So far so Good. Site was very easy to use. Checkout just took a few minutes. We will see about shipping time... Delivery took 15 days. I could see if it was coming from Alaska to Virginia but this was just from Ohio to Virginia. I could see about 5 to 7 days but, 15 talk about snail mail!

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Katheleen M.
0 reviews
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August 1st, 2016
Verified purchase

Hello,

When the battery was opened, we found out that there is a problem charging the battery, so our IT folks are looking at the battery to see if we will need to return the battery for a replacement.

Thanks,
Kathy

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Charles L.
0 reviews
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December 6th, 2016
Verified purchase

It took a long time to find the battery I needed. Using my computer model name just wouldn't work. The only way I could get a battery to show up was to type in a battery number, which I didn't have, because I had a generic battery. I am new so will wait and see on the fit & service life, as you may deserve a higher rating than I gave you.
I have since received the battery, and it fits perfect. I am now following the instructions for conditioning the battery, so I'll see what kind of service it gives me. So far I'm very satisfied.

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Mike W.
0 reviews
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February 8th, 2016
Verified purchase

This was the third online attempt at replacing my laptop battery. First company sent a defective battery and charged me $5 to return it. Second talked me into buying a charger too. I received a charger and a notice they were canceling my order. I wish this company would have been my FIRST choice! Fast, functional and reasonably priced! I will have and will continue to share my good experience with laptopbatteryexpress.com.

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Jim A.
0 reviews
0 helpful votes
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December 9th, 2016
Verified purchase

The first battery did not fit. It keeps falling off my laptop. Mr. Rolfe right away sent a replacement from a different batch and the second battery fits perfectly. I have already sent back the first battery yesterday. The replacement battery now works and fits perfectly. Thank you for a superb service!

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Chala B.
0 reviews
0 helpful votes
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July 29th, 2016
Verified purchase

Shopping here was fast, easy, and I found my battery in no time. I had to use either the model number or battery part number but either way I found my battery by being able to use more than one identifier. Thank you!

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Jose L.
0 reviews
0 helpful votes
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March 3rd, 2015
Verified purchase

I am not sure I got the right needed part. I need the charger for a dell LapTop and I am still receiving the error and my internal battery is not getting charge. Do you know how to resolve the problem?
Thank you

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Robert M.
0 reviews
0 helpful votes
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October 31st, 2015
Verified purchase

The new battery didn't work when I first installed it in my laptop. It was only after some further research that I discovered the power cord/charger was the problem. Once I installed a new power cord/charger the new battery worked fine. This advice should be given to other potential customers.

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Glenda S.
0 reviews
0 helpful votes
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February 17th, 2015
Verified purchase

I received my order of a battery and cord package; however, after following directions on how to replace, charge and recharge the battery, my computer worked for a while until we had a power outage and I could not recharge the battery. I cannot use my computer at all.

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William D.
0 reviews
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November 29th, 2016
Verified purchase

Information provided on the website clearly identified the correct battery to order for my notebook. The replacement battery seems to hold charge very well and runs the computer for a quite a while before requiring charging.

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William G.
0 reviews
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March 19th, 2016
Verified purchase

Clear intuitive site. Appreciate product description / advice. Delivery beat estimate. Do have concerns about battery condition at shipment. Followed battery break-in instructions of full overnight charge, followed by several 1 hr discharges/recharges to condition the battery during first several days. After 2 days of 2+hrs of life showing right after start-up (after full charge and overnight rest) the battery life shown at start-up (on full charge) has decreased from 2+ hrs to 1 hour and 25 minutes@ 89% charge, decreasing to 1 hr 3 minutes@ 66 % charge after being on for 20 minutes. Seems like useful life per full charge at start-up should stay above 2 hours for at least several months of service. Still hoping for improvement!

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Helen O.
0 reviews
0 helpful votes
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March 1st, 2014
Verified purchase

Checkout lost all the information and it had to all be done again. Each item would not accept auto-fill in with out additional effort to get the information to be accepted. The delivery time was excellent!

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beth m.
0 reviews
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October 16th, 2015
Verified purchase

I tried to call, held on hold and then after a while went to voice mail with no option to hold. I hope I ordered the right thing, I really need this to be correct and this week - thanks for no live help

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debbie O.
0 reviews
0 helpful votes
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August 20th, 2017
Verified purchase

I called to make sure I was getting the correct battery and it was good that I did because the nice man helped me order the correct one.He also gave me a coupon code.
I received my battery in a couple of days and it works great.

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BRYAN P.
0 reviews
0 helpful votes
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August 14th, 2014
Verified purchase

Battery ordered was to replace Lenovo battery. We were told the battery was compatible. Would not charge--had to call to get replacement and now have to mail back the old one. Satisfied with service--just got the new one and it is charging. Worked with Fred.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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