• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user douglasb843
California
2 reviews
0 helpful votes
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March 13th, 2023
Verified purchase

Excellent. Item was delivered fast works great. Perfect fit. Computer boots up much faster now. Thanks.

Thumbnail of user sherriem55
South Carolina
1 review
0 helpful votes
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April 19th, 2020

Great selection, reasonable prices, packed well and shipped quickly. Perfect match for my Dell laptop battery. Thank you.

Thumbnail of user abar2
Washington
1 review
0 helpful votes
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August 26th, 2022

Its an older laptop, but I love it and having the capability to keep her alive with a new battery was perfect

Thumbnail of user rv197
R V.
0 reviews
0 helpful votes
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February 11th, 2016
Verified purchase

Seems like a quality replacement very similar to OEM but less expensive. Downside is that it is also considerably more than most other non OEM replacements. I purchased from LBE because it was highly rated from another geek website. At this point I am happy with my purchase but would do more research next tiime especially if it doesnt last. Very fast shipping.

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Holger W.
0 reviews
0 helpful votes
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June 26th, 2016
Verified purchase

I am rather frustrated with the shipping rates you are applying.
I would have purchased 4 batteries in total, but the shipping option provided and according price made the batteries so expensive that I only order the one essential extended power battery. I can get the others shipped to me for free

I received the battery I ordered swiftly. Fedex charged dearly for that so I guess that could be expected.

Review, I am running the battery in a Toshiba S70. Despite having a very extended power period due to being a double power pack I do have one very frustrating issue. Windows 10 doesn't show the length of remaining battery power in either hours and minutes nor in "%" which means I have no idea when I need to charge the battery...

I tried the windows options towards reboot and reset of battery power plan options but the battery power remains being "calculated".

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Wayne T.
0 reviews
0 helpful votes
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April 7th, 2015
Verified purchase

Because of a multiple of possible battery types for my HP Pavilion dv4, the first one delivered was incorrect. Upon learning of the problem and being informed of the part number associated with my computer, the company immediately sent the proper battery with a return mail sticker so that I could return the incorrect model. I was very well impressed.

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Thomas A.
0 reviews
0 helpful votes
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January 4th, 2014
Verified purchase

Easy site, hope the product is satisfactory….the survey should be done after the product is delivered. Overall, easy access, however. Product now received. Excellent service. I highly recommend this company. Tom in AZ

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John Z.
0 reviews
0 helpful votes
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February 25th, 2015
Verified purchase

Very easy billing except I couldn't get the "Place Order" box to accept my PayPal payment to begin with. I finally succeeded after a few attempts. There seemed to be a glitch somewhere with the button.

Thumbnail of user austinz510
Austin Z.
0 reviews
0 helpful votes
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March 25th, 2014
Verified purchase

The only thing you guys could do to improve the experience is add the needed screwdrivers in the case of apple stuff. For example the Macbook air needed a pentalobe screwdriver to undo the bottom, which I was unaware of. It only cost me $3 online to get, but if you had given the option to include it with the battery I may have payed up to $15 for the additional screwdriver. Just a thought for your business.

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RD M.
0 reviews
0 helpful votes
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September 7th, 2014
Verified purchase

So far so good...lets see when I get the product.

Wow I recieved the product in about half the time they said it could take. It works great. The you tube video was the deal maker. Good quality parts used to make the battery.

Thumbnail of user robr1382
Rob R.
0 reviews
0 helpful votes
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June 23rd, 2015
Verified purchase

Very happy with all aspects of the order processing and shipment of the new battery for my laptop. Have installed it and it working very well. I ordered it on a Saturday night, it was shipped on Monday and I received it in the mail on Wednesday. The only criticism would be with the USPS package tracking system which wasn't updated properly for the order. Would certainly recommend you to others.

Thumbnail of user anng1819
Ann G.
0 reviews
0 helpful votes
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May 6th, 2015
Verified purchase

Easy to find battery I need. I accidently sent in a review that did not give 5 stars to customer service (finger slipped on screen) and need to be sure that I correct that. The customer service was EXCELLECT. Now only did I receive the correct battery in a timely fashion, I called customer service to ask a battery question and they diagnosed a problem with my laptop along with specific instructions on how to have it repaired. The advice was spot on. I highly recommend this company and will buy from them again.

Thumbnail of user jasonh4194
Jason H.
0 reviews
0 helpful votes
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October 3rd, 2014
Verified purchase

Came here because Dell is unable to sell me a replacement battery for my IN-WARRANTY laptop. All they can do is tell me they *might* have a refurbished battery with a 90 day warranty.

I haven't purchased a 3rd party battery for a laptop before, based on horror stories of overheating and fires. Hopefully the battery I've just purchased works as well as your website says it will.

Thumbnail of user charlesd2224
Mississippi
1 review
0 helpful votes
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January 27th, 2024
Verified purchase

As always great service with a great collection of batteries.

Thumbnail of user reikon3
Reiko N.
0 reviews
0 helpful votes
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May 8th, 2016
Verified purchase

This is my second time ordering from this company and the process couldn't be easier. They had exactly what I needed and in the time frame that needed it. I will be using them again for all my laptop battery needs.

Thumbnail of user ls925
L S.
0 reviews
0 helpful votes
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September 30th, 2016
Verified purchase

I look up on the internet, found your site, placed my order with no glitches, the order came (faster then I thought it would), I put it into our laptop and I am up and running.
If I need more items, I will call on you.

Thumbnail of user paulk4136
Paul K.
0 reviews
0 helpful votes
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January 10th, 2014
Verified purchase

Good BBB rating, Located in US and very easy to navigate website.
Upon receiving my order I noticed that the battery capacity was incorrectly stated. Instead of the ****mAh pack I received a ****mAh pack. If I would have known this I would have purchased the battery thru Amazon where for $** more I could have bought a ****mAh pack. I did not contact seller however as I has already opened the pack and needed to use the battery. That said my general shopping experience was OK as they did ship very quickly. I am just upset that what was advertised was not shipped. It was however a very old laptop and this battery was hard to find and assume they sell very few thus website updates on this product I assume don't happen much at all.

Thumbnail of user ericas1026
Erica S.
0 reviews
0 helpful votes
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August 4th, 2014
Verified purchase

I ordered the same battery about a year ago and it worked perfectly. This time around I ordered the exactly same item but the plug to the laptop port changed and I could not use it. I emailed asking for an RMA number but still have not received one.

Thumbnail of user jdx19
JD X.
0 reviews
0 helpful votes
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March 3rd, 2015
Verified purchase

Ordered an "extended" battery for my Dell laptop. The battery fit perfectly in the battery housing, but due to laptop casing design one could not open the screen more than 1/8th full. As a result, one could no longer see the screen. Notified Laptop Battery Express by phone. A complete exchange for an OME battery and paid shipping both ways was executed immediately and received replacement in 2 days. Great service. Absolutely no hassel. Thanks LTBE. JD, North Carolina.

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Brenda R.
0 reviews
0 helpful votes
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September 22nd, 2015
Verified purchase

I paid for a two day delivery, but it took 7 days before this reached me. Don't know if this was due to SA custom hold-up or not. If the exchange rate ZAR vs USD is taken into account plus the import tax I had to pay on the product, the price is the same should I have bought it in South Africa. And have the same day.

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Phyllis C.
0 reviews
0 helpful votes
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May 24th, 2020
Verified purchase

Very clear and easy to use web site. Even though product is likely made in China, at least I am dealing with a North American company (Canada) with good grammar and BBB rating.

Not the fault of the company, but my order sat for two days twice during transit by UPS. It came from Canada quickly, but was held up at two places after it reached the Los Angeles area. I could have saved money by NOT paying for expedited shipping.

Thumbnail of user jamesr8359
James R.
0 reviews
0 helpful votes
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November 29th, 2015
Verified purchase

Easy-to-use website makes selecting the right replacement battery simple. Fast delivery. The battery was much better and less expensive than the Dell brand replacement. It installed easily and lasts much longer than the original Dell battery. I'll definitely use LBE again for future replacements.

Thumbnail of user rmlz
RML Z.
0 reviews
0 helpful votes
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December 17th, 2016
Verified purchase

FIRST-TIME USER:
Website a bit "buggy"...hard to tell if PayPal payment method was accepted/confirmed, or not- Luckily, it was.
The order itself arrived quite promptly & your tech support turned out to be excellent.
Worth paying a little more for understandable, knowledgeable & friendly support-

Thanks

Thumbnail of user marym11134
Mary M.
0 reviews
0 helpful votes
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February 9th, 2016
Verified purchase

Thank you for including the YOUTUBE video to show exactly how to replace battery. This company is outstanding they 1st shipped to my address in Florida. I would have received my battery in 2 days; however, because there was a sub and my mailbox wasn't activated, she did not even knock on my door but marked the package undeliverable and sent it back to the company. After talking to the USPS rep and realizing what had happened, I immediately contacted Laptop battery, which they immediately resolved the problem without any extra cost too me. Thank you again for being a 1st class online professional company.

Thumbnail of user betho260
Beth O.
0 reviews
0 helpful votes
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May 5th, 2015
Verified purchase

Best price for this product found online - I checked several other sites. Free shipping is great and being a trusted Google store helps. When I received the battery it wouldn't charge so I contacted customer service for assistance. Shortly after I discovered that the problem was my AC adapter. The next day a technician from laptopbatteryexpress CALLED ME ON THE PHONE to try to help with my problem. It was followed up with an email. I was very impressed with the customer service and the personal phone call. This is a top notch company and I will buy from them again as needed.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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