• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user deee186
Dee E.
0 reviews
0 helpful votes
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December 9th, 2016
Verified purchase

Thanks for an easy to maneuver website. I haven't had the opportunity to try the battery in my laptop because it arrived while I'm traveling. I return next week and will try it then.
Thanks, Dee Evearitt

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Jack W.
0 reviews
0 helpful votes
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June 4th, 2015
Verified purchase

Excellent service!
I just received the battery (for my SONY VGN-FW190 laptop). So far, so good!
The shipping was also great. It was delivered (in BC, Canada) within a week.
Thank you for the service and product.

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Hector M.
0 reviews
0 helpful votes
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April 19th, 2016
Verified purchase

Great battery. Great value for your money. No issues and lasts as long as it says online. Don't settle for cheap knockoffs for a fraction of the price. I did alot of research before buying from this site and I couldn't be happier. Definitely recommended.

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William M.
0 reviews
0 helpful votes
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September 15th, 2016
Verified purchase

Laptop Battery Express was very helpful in returning the battery I had originally ordered only to find was incorrect but their customer service was great in locating the correct battery and 2 day shipping to get my laptop back running.

Thumbnail of user normana130
Virginia
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Easy to order, great warranty and prompt delivery. Would not hesitate doing business with LaptopBateryExpress again.

Thumbnail of user jerleens
Illinois
1 review
0 helpful votes
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April 16th, 2020

Great turnaround from order to delivery.
Battery was perfect. Charged quickly. Roomba is once again running

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Alexander M.
0 reviews
0 helpful votes
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February 5th, 2017
Verified purchase

So far so good! Check out was easy and very quick and the selection of components seems to be good (though I only need a battery for the moment)!

Update: I have received the battery and it arrived here very quickly! It seems to work great so far. My only complaint is that the battery doesn't fit completely flat (one side is 1mm too low and the other side sticks out by like one millimeter) However, it is a barely noticeable problem and the connector fits just fine so since the battery works great I don't mind too much.

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Bryan W.
0 reviews
0 helpful votes
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May 13th, 2014
Verified purchase

Delivery via USPS was amazingly fast, ordered on Friday received in Texas on Monday.
Battery was for a little different model laptop but after sanding 2 corners to a radius on the top the battery fit like a glove and worked flawlessly.

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Rosemary R.
0 reviews
0 helpful votes
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February 25th, 2015
Verified purchase

If all goes smoothely i will buy from you again and recommend you to my brother who does computer repair work for a living. Time will tell.

The delivery took a day longer than what I paid for. I suspect I could have just opted for the free delivery and saved myself $15. Delivery time from OH to NYC would probably have been the same. I guess I can't blame LBE for UPS being off schedule. But I had asked to be included in UPS notifications for pick up from LBE so I could track delivery. That was not done. So that was disappointing. Otherwise everything else was perfect.

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Jessica S.
0 reviews
0 helpful votes
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January 8th, 2017
Verified purchase

Check out was cumbersome. Missing email box but error appeared to enter email. Had to back out & create an acct 1st then check out so email would appear. Also had to reenter pay pal info twice because it did not show a payment option selected the 1st time and errored out again.

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Bob K.
0 reviews
0 helpful votes
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January 26th, 2015
Verified purchase

Not sure about the product yet. Had my wife install it (she's a network administrator), but she had trouble getting it to install in the computer...she tried the old battery again and it "clicked" into place. Pulled it out again and tried again, and it clicked into place,but she isn't sure if it was the old one or the new one. I know that is not too smart, but my computer is in a "docking station", so i cannot tell if it is working yet or not. I will take my computer home this weekend and try the unistalled battery again and we should be able to tell if a battery is fully charged or not. If the new one is in my comuter, after being connected to my docking station for a week, it should be fully charged. Sorry about not giving you a better response, but I would guess we will be satisfied.

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Godwin A.
0 reviews
0 helpful votes
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May 1st, 2014
Verified purchase

Professional looking website. Easy to navigate. Informative details about product.
Product received as described in a fairly fast delivery time schedule. I was happy to see that the initial battery charge was holding at least 2.5hours before recharge. This is a lot more than other similar batteries that I had purchased previously from elsewhere and sent back to supplier. I am currently recharging the battery as it depletes to around 35-40% as described in the excellent battery maintenance instructions on the website and hope that the battery (9-cell 7800mha) will achieve a 4 hour turnaround once full charge is achieved after successive recharges.

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Cathy S.
0 reviews
0 helpful votes
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August 1st, 2016
Verified purchase

Last time we ordered the wrong item arrived but was replaced with the correct with no charge for return shipping. I ordered the 2nd replacement battery this time so we should be all set this time.

I actually had to order a third battery today so I ordered from you again. We ordered the 3 Lenova laptops at the same time. It seems a little odd that all three would need to have their batteries replaced at almost the same but apparently they did. Glad they were so easy to get from you!

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Jeffrey V.
0 reviews
0 helpful votes
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June 24th, 2015
Verified purchase

I found it very confusing. There needs to be an upgrade or something; the web site really slow and the path to purchase is not user friendly. Still have not recieved conformation of my account activation or my purchase.
Also, entering in my name and e-dess below is niether a conformation that I received my order nor that the "transaction went smoothly"

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Anna L.
0 reviews
0 helpful votes
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September 8th, 2016
Verified purchase

I tried to find this battery on amazon but couldn't. I searched for hours then I finally just googled it and found this site immediatly. I found the battery I needed in a matter of seconds and I am really hoping it will work! Thank you!

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Jan C.
0 reviews
0 helpful votes
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September 13th, 2014
Verified purchase

FIRST ORDER...WENT WELL! I was concerned that the battery was not correct since it was not posted on the box so I placed a call but did not hear back. I finally decided the battery would work and it does! I am well pleased.
Blessings,
Jan

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James W.
0 reviews
0 helpful votes
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December 28th, 2013
Verified purchase

Trying to pay with PayPal led to a not too user friendly do-loop that did not let me finish order with your site until the 3rd try. Site should offer more seemless sync'ing with PayPal payment option. At first I was concerned I ordered twice then found out I didn't complete the order the first time. PayPal says to complete the order with the vendor but does not send you back to the correct ordering page. Since I wanted to pay with PayPal I selected Checkout with PayPal a second time - which was a mistake. Should have just gone to Checkout.
Battery arrived on time and appears to be working fine.

Thumbnail of user georgea1328
Ohio
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Not only did you have the battery, which Dell said was no longer offered,but you were able to ship in record time.

THANK YOU!

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DAVE D.
0 reviews
0 helpful votes
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May 17th, 2015
Verified purchase

Quick, easy and I can't wait to see the product!

*UPDATE* I received the battery, installed it and am following the directions to cycle it for long life. If I ever need another battery, I will be back!

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Ralph S.
0 reviews
0 helpful votes
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August 31st, 2014
Verified purchase

It took a while to find the right submenu of HP battery types that contained the exact battery number I needed to replace.

The shipment came with good, clear instructions for the initial chrging and subsequent usage of the battery for prolonging battery life.

Thumbnail of user garyt2067
Gary T.
0 reviews
0 helpful votes
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August 22nd, 2016
Verified purchase

I received the battery promptly after ordering. I was pleased to find a instruction sheet that came with the batterty. It explained how to handle the new battery after installing. I was not aware that by conditioning your litium battery at the beginning, it improves performance and prolong battery life.

Thumbnail of user georgiam418
Georgia M.
0 reviews
0 helpful votes
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January 20th, 2016
Verified purchase

The battery I ordered didn't fit my laptop. I have returned it to you via FedEx this week. It was to be sent out on Monday January 18th and should be delivered back to you by this coming Monday the25th. I included a photo of my current battery next to the battery you sent me. I would like the correct one sent. Please contact me.

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dennis r.
0 reviews
0 helpful votes
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December 19th, 2015
Verified purchase

The delivery was for 2 days, and it arrived on the 3rd day. I needed it before dec. 24, so that part was good. But I couldn't ordered regular ground and saved the $15 if i knew it would be the 3 days.

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robert w.
0 reviews
0 helpful votes
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October 28th, 2016
Verified purchase

The explanation of how to find the HP DV6 series on the battery website was missing or I couldn't find it.
Customer Service when I called was exceptional.
The battery is working fine so far.
No reason to suspect it won't continue to work fine.

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Bernard W.
0 reviews
0 helpful votes
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November 10th, 2014
Verified purchase

The battery does not work. It does not charge and does not lock into place on the laptop. I sent an email to Customer Service over a week ago and never received a reply. I am now going to ask foran RMA so I can return the battery. If they do not reply this time I will issue a complaint with the Attorney General's office of the state of North Dakota.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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