• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
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Mlenear Y.
0 reviews
0 helpful votes
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July 27th, 2020
Verified purchase

They had what I needed in stock and it came very promptly. Unfortunately my laptop lost everything while waiting and I can't get it working so many return battery but not their fault

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Olivia N.
0 reviews
0 helpful votes
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June 13th, 2016
Verified purchase

I was glad to find a site that had customer reviews. So many have only basic information that I was left wondering about the validity of the product. Not only does this one have customer reviews but it also has so much more info and tips about the product. I was very hopeful that the battery I purchesed from here would be as great as the reviews showed. But when it came I found that the plastic 'lining' (I guess you'd call it) was wonky, and then found that it didn't fit in my computer. I ended up having to punsh pretty to get it to fit, and it finally did, but I was pretty bummed at the cheep quality that it appears to be. I don't know it this is how all the batteries are, but if they're not, I don't know why mine was.

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Randy K.
0 reviews
0 helpful votes
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February 1st, 2015
Verified purchase

I sent the battery back AFTER receiving a RMA, and delivery confirmation. USPS tracking shows you refused the delivery. Now you have to call the post office in Grafton and request they deliver it again or it will be returned to me. I want my checking? Card account credited for the full amount of the purchase IMMEDIATELY. Don't force me to get the State Attorney General's office involved.

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Fred K.
0 reviews
0 helpful votes
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February 5th, 2017
Verified purchase

Overall experience was good, no issues with website ordering, delivery.
I will be contacting customer support regarding a minor issue I am having with the battery and the dell laptop.

Thanks,
Fred

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B G.
0 reviews
0 helpful votes
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July 20th, 2014
Verified purchase

Got my battery quickly. No issues getting it up and running (about a week now). So far all is good, good price, good battery. Time will tell regarding the useful/productive life span.

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Merrick N.
0 reviews
0 helpful votes
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September 18th, 2017
Verified purchase

Easy to find battery needed and price is better than Dell. Shipping and delivery time were Excellent. 3 days from California to Louisiana no additional cost.

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R W.
0 reviews
0 helpful votes
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January 15th, 2015
Verified purchase

I ordered a laptop battery online - had the order confirmed, shipped, was able to track it and received it well within the estimated time period. Recommended.

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Robert D.
0 reviews
0 helpful votes
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May 10th, 2016
Verified purchase

The shipment took about 3 weeks to arrive. You might consider issuing confirmations that include tracking numbers or other ways to monitor status of the orders.

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Bohdan N.
0 reviews
0 helpful votes
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October 9th, 2014
Verified purchase

Quick response. You have a battery that has a 30 day return policy and warranty for 2 years with high quality construction and materials from Samsung/Korea

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Ronald T.
0 reviews
0 helpful votes
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December 28th, 2015
Verified purchase

Loved the additional information on your batteries and how to extend battery life. Appreciate your interest to recycling = I am a big believer as well!

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David B.
0 reviews
0 helpful votes
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July 27th, 2015
Verified purchase

So far - fine;... it will be delivery/follow through that will ultimately decide Update: Delivery was fast;.will definitely keep in mind/saved in favorites for any future needs.

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James T.
0 reviews
0 helpful votes
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April 19th, 2015
Verified purchase

Found cheaper batteries elsewhere. Hoping the additional dollars spent here are buying me a better quality battery. Not all batteries are created equally. Time will tell

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Todd E.
0 reviews
0 helpful votes
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March 24th, 2015
Verified purchase

They had what I was looking for and even allowed me to add to the order that I placed on-line by calling customer service and having an item added that another vendor did not have in stock and it cost less with LaptopBatteryExpress and they all arrived at the same time.

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Sandy f.
0 reviews
0 helpful votes
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January 17th, 2017
Verified purchase

Fast and easy. One of the few sites I could navigate without getting lost! So far so good on the product. It is working well with my "older laptop" as the product description indicated. Thank you.

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Jack K.
0 reviews
0 helpful votes
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June 6th, 2015
Verified purchase

I was very well pleased, as a matter or fact I placed a second order since. I would recommend your Company to anyone who is in need of a Laptop Battery. Thanks for the fine service!

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Ken B.
0 reviews
0 helpful votes
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July 29th, 2016
Verified purchase

For some reason I could not find and display the contents of the shopping cart otherwise I would have been done long ago. It must have been a glitch. All else was as expected or better.

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Marcia G.
0 reviews
0 helpful votes
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March 20th, 2020
Verified purchase

Very nice process. Found what I needed pretty fast. The battery works great. It is larger than the battery that originally came with my computer which provides longer life. Very pleased!

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Michael D.
0 reviews
0 helpful votes
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November 12th, 2014
Verified purchase

I read many of the feedback comments from your customers and also that you are using top quality Samsung cells and TI charge module. I do not mind paying for quality!

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Ginny T.
0 reviews
0 helpful votes
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February 2nd, 2016
Verified purchase

My order was received in a timely fashion, was correct, and the product works fine. I do appreciate the good reminders included on how to condition the battery for best performance.

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Donna P.
0 reviews
0 helpful votes
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September 23rd, 2014
Verified purchase

Until I receive the part and have an opinion I can not rate any higher than neutral. I would order from this company again. Very satisfied with product and delivery time.

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Edward G.
0 reviews
0 helpful votes
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August 4th, 2017
Verified purchase

Order and delivery went smoothly. Replacement battery looks like a quality product and is working great. Referred you to co-worker same day received. Great experience.

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Mason R.
0 reviews
0 helpful votes
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January 15th, 2016
Verified purchase

The on-line interface was user friendly. I received the battery ordered promptly and prior to the stated delivery date for free shipping. Great shopping experience.

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Sanzee S.
0 reviews
0 helpful votes
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August 9th, 2017
Verified purchase

So far so good. I am following guides after placement for charging. At this time it seems it has to be charged too often but will get it through a week for sure before judgement

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Pho G.
0 reviews
0 helpful votes
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March 18th, 2015
Verified purchase

Excellent order handling and delivery. The battery seems fine and is a well known third party manufacturer (Sanyo), but quality will only become apparent over time. The guarantee is fair.

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Helen B.
0 reviews
0 helpful votes
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November 14th, 2015
Verified purchase

I was very satisfied with everything the first adapter did not work,so I contacted you and they sent me out another one and I just plugged it in and the green light came on like it is supposed to I guess I will know if it charged in 5 hours but your overall service was great thank you Helen Bland..

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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