• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user mukeshp57
MUKESH P.
0 reviews
0 helpful votes
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April 3rd, 2016
Verified purchase

The ordering process was simple and once i signed up my account my address was auto filled in order page. Hop e this battery will be as good as original.

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sarah B.
0 reviews
0 helpful votes
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March 25th, 2016
Verified purchase

I was very surprised on how quickly my purchase came. The instructions were not clear to me about charging battery but I called and they explained it to me. Thanks

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Pho G.
0 reviews
0 helpful votes
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March 18th, 2015
Verified purchase

Excellent order handling and delivery. The battery seems fine and is a well known third party manufacturer (Sanyo), but quality will only become apparent over time. The guarantee is fair.

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Helen B.
0 reviews
0 helpful votes
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November 14th, 2015
Verified purchase

I was very satisfied with everything the first adapter did not work,so I contacted you and they sent me out another one and I just plugged it in and the green light came on like it is supposed to I guess I will know if it charged in 5 hours but your overall service was great thank you Helen Bland..

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John F.
0 reviews
0 helpful votes
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November 7th, 2016
Verified purchase

Excellent service and delivery time - based in the UK, this is important. The product was no longer available within the UK and having tried unsuccessfully to order the product from China I found this US-based company.

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Connie B.
0 reviews
0 helpful votes
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March 20th, 2015
Verified purchase

I am VERY satisfied with my experience with laptopbatteryexpress.com. I purchased a NEW battery having been told (by Office Max) that was the reason my computer would not boot up, however, after receiving the new battery learned that was NOT my issue. I contacted laptopbatteryexpress.com to see if I could return the battery and was surprised to learn that I COULD for a full refund. Upon further conversation with my customer service representative, "Fred" I learned another possible solution that I could try myself and I am currently pursuing that. Very helpful and friendly! Even if my 2nd solution doesn't work I am still a SATISFIED customer! I Highly recommend them!

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Edwina K.
0 reviews
0 helpful votes
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December 18th, 2016
Verified purchase

The recommended battery was not correct when searching by laptop name, ELITEBOOK 6930p. Additional searches using several HP numbers from the bottom of the old battery revealed more battery options, one with matching battery specifications.

I have installed the replacement battery and all seems fine with my laptop. I was pleased at how easy the check-out process was and how quickly I received the new battery in the mail.

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Joaquin S.
0 reviews
0 helpful votes
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July 29th, 2014
Verified purchase

I could not use Paypal to pay because that payment method did not include the shipping cost in the bill.

The received product (Powerbank MP-*******) is OK but it is different from the one I asked for (identified as model PB-660A in the manual downloadable from the product web page in the "Technical Specs" tab). There are some differences between both products. For example, the tips to fit different wall charger ac adapters for the purpose of charging the external battery are not included in the Powerbank MP-*******.

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Donald L.
0 reviews
0 helpful votes
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May 30th, 2016
Verified purchase

So far... very good! I've only had the battery a week. I was careful to condition it as instructed, so I have not had an opportunity yet, to judge its performance in real use.

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Anitha M.
0 reviews
0 helpful votes
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July 8th, 2015
Verified purchase

Finding laptopbatteryexpress as a source was easy. Ordering was good. Shipment came as advised within the 2 days after being informed of a delay of order; however, it worked out just fine. Thank you.

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Frank A.
0 reviews
0 helpful votes
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October 31st, 2014
Verified purchase

The product is more expensive than I would have like to pay, but the two year warranty, 30 day guaranty and the fact you stated this is a brand new battery made the difference.

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Chad O.
0 reviews
0 helpful votes
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February 26th, 2015
Verified purchase

Battery arrived with the expected fit / form factor. Only had battery a few weeks now, but no problems so far. Battery life on Ubuntu is ~2 hours, so should be even longer on Windows.

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Line R.
0 reviews
0 helpful votes
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March 14th, 2015
Verified purchase

Simple and straight to the point. Just how I like it. So far, so good. I feel it's still too soon to say that I am completely satisfied with my product. Time will tell.

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Val B.
0 reviews
0 helpful votes
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July 28th, 2014
Verified purchase

Very user friendly, but I have found out that I no longer need the battery, can it be returned for a refund or credit. The computer is beyond repair and the new battery will not fix the problem?

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Joann G.
0 reviews
0 helpful votes
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May 26th, 2014
Verified purchase

Easy to navigate site. Very user-friendly. Superior product availability and shipping options! Extremely satisfied with purchase! Will definitely use again and refer to others!

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Robert L.
0 reviews
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April 16th, 2015
Verified purchase

This order was a disaster. I ordered a battery for a Toshiba laptop. The order was accepted, and shipment was promised. In a few days, I received an email from the customer service department telling me that the item was not in stock, but would be delivered in a few days. I needed it quickly, so I responded by email and voice mail, asking to be contacted so I could arrange overnight shipping when it arrived. Three times I called this company for customer service, and three times I had to leave a voice message. My messages were never returned.

Finally, a few days later, I received another email from customer service, telling me that my battery was not available. About 30 minutes after that email, I received an email from the company telling me that my order had shipped! That contained a USPS tracking number; when I check that number now, it shows "shipment accepted" 10 days ago, for a 2-day priority delivery. No further status is shown.

Oh yes, they did charge my credit card almost immediately upon placing the order.

At this point, I have not received my order, my credit card has been charged, and I cannot get in touch with anyone from customer service despite my leaving several voice mails.

This is perhaps the worst transaction I have ever experienced with any vendor.

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Mr D.
0 reviews
0 helpful votes
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September 18th, 2016
Verified purchase

Battery snapped into my Durabook laptop easily. The unit is physically larger and extends out an inch or so. I have not depleted the charge to test its capacity.

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Teobaldo S.
0 reviews
0 helpful votes
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September 16th, 2015
Verified purchase

Great prices, top quality merchandise with excellent warranty and support set up. Ultrafast delivery, I had the merchandise in two days after ordering.

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Kerry R.
0 reviews
0 helpful votes
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January 21st, 2015
Verified purchase

QUALITY: The new battery for my HP Pavillion lasts 6-7 hours longer than the original.
PRICE: I ended up paying twice what I found on other sites. Hopefully this one will not deteriorate as quickly as the others would have.
SHIPPING: The delivery date was revised twice so it got here a little late.

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Oscar A.
0 reviews
0 helpful votes
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January 16th, 2016
Verified purchase

There was a problem with my credait card information. It was entered correct, but had to be given over the phone the following day, computer glitch?
Otherwise all else went fine.

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Jack W.
0 reviews
0 helpful votes
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May 19th, 2015
Verified purchase

I did have one problem with installing the battery. By NOT following the instructions carefully, i.e., I attempted to power on the laptop before charging the battery for 4 hours, I got an error message on start-up that said, "the battery was not Dell and could not be charged." So, I called the 866 number and left a message about the problem but never heard back from anyone. But, the next day I resolved the problem by following the instructions which said to charge the battery up before using the laptop - no more error messages. The lesson learned, PAY ATTENTION AND FOLLOW THE INSTALL INSTRUCTIONS. Other than the above issue I'm very happy with my new battery.

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Robert B.
0 reviews
0 helpful votes
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January 5th, 2017
Verified purchase

Even though the product I needed was not in stock, LBExpress promptly notified me on this, then shipped on the day they forecast. Battery is installed, and working fine!

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Willy Q.
0 reviews
0 helpful votes
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May 12th, 2014
Verified purchase

I appreciate that you provide specifics about the cells used in your laptop batteries. This battery fits fine in a Lenovo X201s and so far holds a good charge.

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Karen F.
0 reviews
0 helpful votes
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September 15th, 2015
Verified purchase

Untilvi really use the laptop only on battery (I've only conditioned it so far) I'm not sure if its life is as long as they say--5-6 hours. We'll see.

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Mrs L.
0 reviews
0 helpful votes
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December 16th, 2016
Verified purchase

Couldn't get PayPal to work right but the order went through fine with a credit card. The battery life is 2-3 hours but it works and charges up completely.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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