• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user brucew76
Texas
1 review
0 helpful votes
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May 9th, 2017

The website is easily navigated, provides more than adequate information to place your order for the appropriate battery for your computer or device. The process to place the order is straightforward. The shipment was lightning fast and the warranty exceeds that of other replacement battery vendors. From start to finish a most satisfying purchase experience.

Thumbnail of user martind63
Illinois
1 review
0 helpful votes
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April 5th, 2017

Went to a battery store and was told a ridiculously high price and they didn't even have the batteries I needed. They offered to order them for me. I did my own ordering and got them very quickly and soooo much cheaper. Highly recommend this company.

Thumbnail of user dottiee10
Idaho
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Quick delivery of my new laptop battery, only took a couple of days! My only complaint is that when we opened up the package, the black plastic cover for the battery was not sealed, but the battery does work.

Thumbnail of user pamelaf1656
Florida
1 review
0 helpful votes
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August 6th, 2022

I was looking for a new battery for my Lenovo Think Pad. During my search I found Laptop Battery Express carried my battery. And it was at a great affordable price. They sent me all the information about my order and when to expect it. The wait was not that long. Upon receiving my order, I promptly replace the battery charged as stated. My laptop is now back up and running. Thank you Laptop Battery Express.

Products used:
Laptop Battery for Lenovo Thinkpad

Value
Shipping
Quality
Thumbnail of user joshf186
New Jersey
1 review
0 helpful votes
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July 19th, 2021

The battery came on Thursday morning. I installed it into my Dell Inspiron 15 3521 laptop and left it to charge overnight, then tried it the next day. It works well enough, but I think I have to replace my A/C adapter now.

Products used:
Laptop battery

Service
Value
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Returns
Quality
Thumbnail of user martinf64
Arizona
1 review
0 helpful votes
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June 15th, 2017

Identical to the original which is eight years old. It fit perfectly if not better than the original. I took the time to break it in by discharging and recharging it three times. It should last another eight years. The old battery still worked but felt it was better not to risk it.

Tip for consumers:
I recommend this company.

Service
Value
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Returns
Quality
Thumbnail of user frankl392
New York
1 review
0 helpful votes
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June 5th, 2017

Very pleased with the battery and the way the order was delivered. However the follow-up is excessive. This is the fourth or fifth email requesting a rating and now your program won't let me just say I was pleased and leave me alone.

Thumbnail of user paulas964
Florida
1 review
0 helpful votes
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July 27th, 2022

I have a Dell laptop that is approx 4 years old and the battery was too old to hold charge... I went by a big tech store and they told us that they do not make a battery any more that fits it... they wanted me to buy another laptop... I decided to come home and do some research... I found laptop Battery Express and they are the BEST! They have everything for any battery operated device/tool/gadget... The order process was quick... cost effective and easy... I will use them again! The battery came quick and I am so glad I found them!

Service
Value
Shipping
Quality
Thumbnail of user nanetteg6
Texas
2 reviews
0 helpful votes
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April 11th, 2017

As is happened I had to leave for a business trip the day before the battery arrived, but my neighbor retrieved it for me.
The battery is for a computer that resides in another location so I cannot put it in use until the weekend.

Tip for consumers:
When reading the information on the website of Laptop Battery Express, it will be superior to the one I previously bought elsewhere in September 2016. Its life has been very short.

Service
Value
Shipping
Thumbnail of user davidh3797
Massachusetts
1 review
0 helpful votes
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April 17th, 2020

I was not sure what to order, but I received sufficient help so that the ordering and delivery were seamless. There were no installation instructions, but I was able to figure it out. It seems to be working.

Thumbnail of user steves135
Washington
3 reviews
4 helpful votes
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November 24th, 2014

Substandard service with marginal batteries. Purchase your laptop battery from somewhere else. I returned mine and it's been a month and I still don't have my money back yet! It's been very hard trying to get my RMA and my money back.

Tip for consumers:
The site says 97Wh battery but it's really an 87Wh battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user larryl93
Texas
1 review
1 helpful vote
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August 26th, 2017

The computer battery was deliVered quicker than I expected. I really didn't know what to expect since it was the first the I had to order one. It was well packaged for mailing, and all for a great price.

Thumbnail of user dwightg15
California
1 review
0 helpful votes
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January 15th, 2018

Fairly easy to choose the right battery for my computer. Free shipping in a week or 10 days. Fast enough for me. Fast shipping is so expensive. I have a cord to plug in my computer so, I, m not concerned how fast the battery gets here.

Thumbnail of user roberto1722
Tennessee
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

My laptop battery died due to a power outage in my area. Could not find a battery locally and found this site. Ordered and received my battery in just a few days. Easily installed and working perfectly now.

Thumbnail of user deans243
Wisconsin
1 review
0 helpful votes
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May 24th, 2020

I was very happy that this battery worked correctly right out of the box. I bought a non-oem battery that was defective and I was sceptical that it was something wrong with my laptop. Thank you for the quality of the product.

Thumbnail of user garryh154
North Carolina
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

I was very impressed with the whole process; the product, the time in processing the order and the delivery quickness. The kid instructions sent with the product was pretty easy to understand and that I didn't understand, it was on YouTube. I was just overall impressed and definitely give them.

Thumbnail of user deborahs141
Pennsylvania
1 review
0 helpful votes
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November 20th, 2017

I needed a battery for my Toshiba laptop and was having a hard time finding it. I found Laptop Battery Express and they had it. They shipped it quickly and the battery works great. I will keep this site for future reference.

Thumbnail of user ronr530
Georgia
1 review
0 helpful votes
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August 17th, 2020

Payment process locked up several times attempting to pay with PayPal. Lockup happens upon clicking PayPal payment option which brings up a blank box. I was forced to use debit card which I try to avoid using when shopping online.

Thumbnail of user dickh108
Colorado
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

LBE did a great job of filling my battery needs...and the products seem to be top notch! I have ordered batteries on Amazon in the past...very unhappy with battery life! The batteries from LBE are NEW and have the same battery life as the new product.
Thank You

Thumbnail of user deborahh2656
Maryland
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Arrived as promised! Happy! Battery arrived with instructions too.

Thumbnail of user irisl74
Maryland
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

I waited almost 12 weeks for this 6-cell Samsung Series 9 battery which I was told would be manufactured for me (it is not available anywhere else - despite other vendors' claims, the 4 cell battery does not fit my specific 900X3B-A01 model!). Finally, when it was supposed to arrive I was told there was a mixup and the numbers did not match and they did not have this battery-- nor would they ever have it. What a disappointment! (and yes, they charged my card right away, which I think they should not do.)

Tip for consumers:
do not believe customer service

Products used:
none

Service
Value
Thumbnail of user joycem74
Texas
1 review
0 helpful votes
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April 26th, 2017

Great selection and plenty of great tips on saving battery power and what to do to make the most of life for laptop batteries. Definitely trying this site again to purchase accessories for our gamiing laptop.

Thumbnail of user robertf1564
Massachusetts
3 reviews
0 helpful votes
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December 6th, 2020

I ordered a Lenovo battery, actually 2 of them, and did receive them in a reasonable, promised time. Online the product description said it was Lenovo. It didn't say it was another brand for Lenovo. When I received it the batteries did not have the Lenovo brand name on them. Therefore I suspect they are not Lenoovo OEM batteries. The product description should be 100% clear on whether a product is OEM or not.

Thumbnail of user stevena1231
Hawaii
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

I received the battery on Monday July 3rd. I am very pleased with the service. The battery arrived on the same day Laptop Battery Express estimated. I did not install the battery until Wednesday July 5th since Tuesday was the holiday. The battery came with easy to follow instructions. I installed the battery and it charged up as I used my computer. The battery indicator showed 100% charge at the end of the day. I am very satisfied with this purchase from Laptop Battery Express.

Thumbnail of user kietd
Texas
1 review
0 helpful votes
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October 7th, 2019

Very bad experience at this place. I bought a battery TE03XL for my Pavilion 15. It lasted for 2 weeks and then keep shutting off at 60%. I asked them about my situation, and then said it is because of my laptop, so I need to pay for the return of the battery if I want to have the refund. I went to Microcenter in Houston to have them run a diagnostic.
Turning out that my laptop is completely find and working well, the battery is the one causing the problem. Moreover, they still make me pay for the return of the battery because they are still thinking that it is my issue

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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