• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user brianh3551
Alaska
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Easy to order from. Fits perfect, seems to function as good as a name brand battery. Quick on shipping.

Thumbnail of user nancyw1325
Michigan
2 reviews
0 helpful votes
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February 16th, 2024
Verified purchase

The company was helpful in deciding which battery I needed. Ordering was easy. Battery came very quickly. It fits and works great!

Thumbnail of user ricm6
Arizona
1 review
0 helpful votes
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May 16th, 2017

All is working beautifully. I had found others that were ridiculous in price and was going to just chuck this laptop. Now it has new life as a backup, traveling laptop.

Thumbnail of user michaelh7008
Texas
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

The battery arrived ahead of schedule and fit into the laptop perfectly.
I had a little issue with getting the Microsoft app to reconnect, but finally got
It working again.

Thumbnail of user vanessab297
Utah
1 review
0 helpful votes
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November 19th, 2020

I wrote them an email in the morning and they got back to me within 5 minutes. Great company! Only place I would shop and recommend for laptop batteries!

Thumbnail of user tomh125
California
1 review
2 helpful votes
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August 12th, 2015

Spent 3 hours trying to get battery to work. Sent it back and they won't pay $14 for the shipping. Bad business practices and clueless management. Don't use.

Thumbnail of user rono24
Kansas
1 review
0 helpful votes
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July 11th, 2017

Only place I buy Batteries for my Laptops.
Product is what they advertise and is high quality. Shipping has always been within 24 hours.
I highly recommend them.

Thumbnail of user georgef181
Washington
1 review
0 helpful votes
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December 21st, 2018

Received the product. Very prompt delivery. Shipped same day that it was ordered.
The web sight was easy to find the correct battery for my laptop. Excellent customer service. Worth a 5 star rating.

Thumbnail of user vaughnjudyw
Iowa
1 review
1 helpful vote
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November 1st, 2017

This battery came exactly on time and fit perfectly. It replaced a 6 + year old battery with no issues. The first week went very well. We will see how it performs over time but I am very hopeful.

Thumbnail of user davidb11379
Nevada
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

I got my new battery and followed some YouTube instructions on doing the swap in my Lenovo Y940 laptop. At first I was panicked because it just wouldn't power back on, but then I realized I just hadn't pushed the connector far enough to fully connect the new battery. Once fully charged, I was expecting betwen 2 and 4 hours of battery run time. I got more than FIVE full hours of run time. Of note, and not related to the battery itself, the charge state per Windows 11 went from 22% down to about 6% (where the warnings suddenly kicked in) in just a few seconds. I think it's just an artifact of having only one charge cycle completed. Overall I could NOT BE ANY HAPPIER with my new battery!

Thumbnail of user richardl170
California
1 review
0 helpful votes
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May 20th, 2017

I called about getting the wrong screw heads, but got no response. I did get this survey.
I had to go buy a tool set and postpone installing the new battery.

Thumbnail of user larryo85
Oregon
1 review
0 helpful votes
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May 5th, 2020

I thought I was ordering a replacement battery for a roomba. It fits the roomba but after trying to charge it about 6 times, it wouldn't take a charge at all, just a red light and error. I took it apart and cleaned the connections, reinstalled and it seemed to take a charge?

Thumbnail of user deanr34
California
1 review
0 helpful votes
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April 10th, 2017

They had exactly what I was looking for, clearly identified the part numbers. Price a little higher than other suppliers, but the certainty of getting the right battery was worth the difference. Only problem was it wouldn't accept my PO box as a shipping address, even though the battery was shipped by USPS. Luckily, the local PO knew both my street address and PO box number, so it was delivered OK to my PO box.

Thumbnail of user charlest73
California
1 review
0 helpful votes
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May 24th, 2017

What I appreciate the most is the included instruction on maintaining the battery life. Super helpful for those of us who are not in the computer field but tech savvy.

Thumbnail of user richardo1458
Iowa
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

I had previously ordered my Laptop Battery from a different indicating that it was the right battery for my Dell Inspiron M731R 5735. When I got it, it was the wrong battery. So, I went online in search of another Battery. I noticed a link to Laptop Battery Express. O I clicked on it and searched for the Battery for my Dell Inspiron M731R 5735. I found one, ordered it and when I received the battery, it was a perfect fit. It's Laptop Battery Express from now on. You can't go wrong.

Thumbnail of user edwardc92
New York
1 review
0 helpful votes
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June 15th, 2017

Very satisfying online experience. Would have no reservations about doing business here again. Would like to submit a question to customer service/tech support folks.

Thumbnail of user paulh3437
Indiana
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

The battery performed much better than I expected.
The package came with detailed instructions with respect to charging during the first week of use. Very pleased and highly recommend.

Thumbnail of user stephaniec1216
New York
1 review
0 helpful votes
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January 26th, 2021

I'm very happy with the service and product. I'm ordering a new charging cord too. This is a good company to go to for products of older laptop models.

Thumbnail of user pauld213
Connecticut
1 review
0 helpful votes
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March 13th, 2017

Pricey but you get what you pay for. Received quickly and the battery installed easily and now working great. Thank you. I would do business with this company again.

Thumbnail of user cynm9
Indiana
1 review
0 helpful votes
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July 29th, 2020

Thank you it works perfectly! Now i wish someone could help me upgrade my dell studio with vista from 2009 to new windows software lolol... if anyone can help me let me know thanks!

Thumbnail of user howardc158
Massachusetts
1 review
0 helpful votes
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November 11th, 2020

The battery arrived when promised. I've only been using the new battery for a week and so far it's working as promised. It fits perfectly on my very old Dell Latitude D830.

Thumbnail of user stevem3365
Virginia
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

The website was helpful in identifying the part I needed, linked to videos for the repair steps, and delivery of the battery was quick. So far it is functioning very well!

Thumbnail of user richd326
New Jersey
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

The battery arrived in great shape. Installation was a bit of a challenge - a Dell issue not LaptopBattery Express. I'm following the conditioning and hoping for a long battery life.

Thumbnail of user jimg993
Oregon
2 reviews
2 helpful votes
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August 21st, 2020

Frankly, Laptop Battery Express sells GARBAGE parts and RIPPED ME OFF. Plain & simple Laptop Battery Express ripped me off for about $100. In 2016, they sold me 2 high priced replacement batteries that never worked properly & again FORCED me to pay another shipping fee to replace one of the batteries that ALSO did not work. They made it clear they would not make this right. Customer service and policies are designed to TAKE YOUR money for GARBAGE parts

Thumbnail of user rafaelb148
California
1 review
0 helpful votes
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September 12th, 2022

The price was great. The product is definitely amazing and worked as intended. The delivery was fast and well packed. Instructions were easy to follow. Enjoy

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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