LaptopBatteryExpress

The order and shipment process was easy.

However, upon receipt of the battery, it did not recharge in the HP charging system, so I am having to return the battery for full refund, as promised at purchase time.

The order was received promptly and the battery fit flawlessly in my laptop. Thank you for such great service!

Battery came sooner than expected and works beautifully. Would certainly use this company whenever I need a new battery.

Gentlemen was very helpful over the phone, in making the correct battery selection for my laptop.
This company has been very helpful to me. I have been charging and then running battery several times as instructed to do. When connected to electric cord, everything is fine. When running my laptop only with battery, screen is extremely dim. I had hope doing the charging and discharging the battery after a while would be better, but no change. Also, in four hours can go from full 100% charge to 7%, for a 9 cell battery, would thought be a bit longer. Is there something wrong with this battery? Or should I just give it more time. Thank you.

The quality and clarity of your web site information and product information is superior. Finding where to click to check out needs some attention. Unfortunately the battery I received failed after about 5 hours but you were helpful in scheduling a replacement, we are currently awaiting arrival of the replacement.

Laptop Battery Express had very detailed information about the specific battery I needed and gave important info on how to maintain and get the longest use time from running and charging. Have only had the unit for a few days so long term results are yet to be experienced. There is a warranty to protect consumers from a bad or malfunctioning unit. I found pricing reasonable and fair in comparison to other vendors and became very cautious with the very "cheap" ones.

So far so good. If I get 2 good batteries for my way old laptops I will be very, very pleased.
[Update - 1 week after receipt and use]
Post Office failed to deliver when they had my package "out for delivery", but I got it the next day.
Batteries look good, work great, it's taking me a week to discharge and recharge 5 times they work so well.
This is the only place I found with new batteries that didn't cancel my order after placing it. Very happy.

Very satisfied. Should have order from you FIRST! Instead I ordered from another BIG name web company, who sent a totally incorrect battery. Next time I'm going straight to your web page to place my order! Thank you! Fast service. Competitive price!

Great website and easy to navigate. So far, excellent experience.

Delivery, however, was a bit later than the two day promised in connection with the 2-day FedEx extra charge. After a quick email contact with laptopbatteryexpress.com, the full shipping cost was promptly refunded. Great customer service!

Hoping your reputation via a PC World article remains true! Will let you know if the battery doesn't work, but sure hoping it does! It works great! Thanks so much for putting a set of instructions along with the battery to ensure that I charge it correctly and that it lasts. Highly recommend Laptop Battery Express!

First experience with this merchant/website. So far, so good. Follow up: received product in 2 days as I paid for 2 day shipping thru USPS. Battery fit my Dell laptop and charged up as expected, but it's only been a week. At this point, I'd recommend Laptop Battery Express, but will have to see how the battery holds up.

The battery seems to work well (not that I've used it heavily yet), and I'm grateful that there's a site out there offering high-quality low-risk laptop batteries. The battery came quicker than expected, which was great. It came with instructions for starting the battery use right, and hopefully that will extend the life of the battery.
I did have a small problem with the website. There was a checkout error saying I needed to select a payment method. However, I'd already selected and logged into PayPal on the shopping cart page, and the checkout page showed PayPal.

I never had to order a lap top computer battery before. Since this was the first time it took me awhile to find the particular battery that I needed. I recognize that there at perhaps hundreds of batteries for all the various computers available so for an ill informed computer guy like me it is expected to take awhile, but everything turned out great and my computer is working fine. Thank you for the fast delivery. It most certainly was appreciated.

Received the laptop battery several days before it was expected. Laptop is working great in daughter's laptop. Will definitely use LaptopBatteryExpress again for our battery needs. Glad to use and American-made vendor product. Appreciated the info how how your batteries differed from others.
Tried several times to post a review on link provided after receiving battery, but it would never allow me to submit. It needs to be checked out. Thanks again.

While the website didn't make battery compatibility among the different laptop variants obvious to laymen, the sales rep was helpful in removing all confusion about what battery I needed. The products carried here also sound top notch.

Good price, better warranty than Duracell - that was the deciding factor. A little hard to find the "view cart" after I had selected quantities... but I got through it. Hoping the battery lives up to its guarantee.

Staff was very knowledgeable and pleasant. He suggested I check around for prices and told me the advantages of this purchase. I don't think I have ever dealt with a sales person like this! So far - great!

Though I've only had this battery for a week, it is certainly powerful. I researched batteries quite a bit before purchasing with Laptop Express, and although the cost was higher, it seemed a more reputable company than some other sites with lower priced batteries. I feel assured I've made the right decision.

Site gave detailed information about laptop batteries so I could be certain I was choosing the correct one. Ordering was easy, battery arrived quickly, and with it came instructions on how to maintain battery life. Now I can use my laptop again as a laptop without having to use external power source.

Checkout was tedious for paypal order. Product was delivered in a timely fashion and seems to be of good overall quality with the exception of the wire being just enough too short to make it an awful experience getting it installed. I had to remove the hard disk and gently heat the battery leads with a hair dryer to get it to fit into the socket. Once done, it appears to be functioning normally but a ten minute job took close to an hour and a lot of frustration. Even an additional 1/16 inch on the wire would have made things a lot easier.

My battery is nothing like a brand new battery. Perhaps it's a refurbished one. I followed the directions EXACTLY as they state in their instructions, but it only lasts about an hour when fully charged. Tonight, it said it was at 100% even after an hour of use unplugged, then suddenly died. Now, it's behaving just like the old battery did before it died. I would like an exchange or refund.

Battery was slightly more expensive but appears to be better quality. I did appreciate all the information regarding battery life and quality of materials as that clarified the difference in price.

As this is a gift, I have not used it.

It was somewhat disappointing to get a white colored battery case. Also, after charging overnight and following the instructions the battery never went above 79% charged. I would have thought it would go to 100% like the old battery.

I did appreciate your short letter on proper battery care since it included my mistake of constantly running it plugged in, which destroyed my original factory battery.

So far its been great. This is the second battery I have bought for my 2004 Dell Laptop. The first one was not from this company and it did not function, at all. This battery charged, and has kept its charge. I'd feel a little more comfortable giving fantastic "stars" if I had a little more time to figure out if the battery will continue to work, but, it actually works now. Pleased.