• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user iik
II K.
0 reviews
0 helpful votes
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January 2nd, 2016
Verified purchase

I was very pleased with the prompt service I received as the order arrived 3 days after being placed. The lap top battery I ordered works great even though the shipping package was beaten up pretty badly. I will certainly consider making my future battery orders with your company again. Dennis Petersen

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Greg J.
0 reviews
0 helpful votes
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January 8th, 2015
Verified purchase

This was one of the easiest purchases ever. I just typed in my laptop Make & Model and it pulled up the battery I needed. Also, the price was very fair so I didn't need to keep looking and waste time. There was also a $5.00 coupon for Friends and Family that I was able to apply at check out. Great site to purchase from! This is NOT a reflection on laptopbatteryexpress.com, but the battery I purchased for my laptop has only about a 1 1/2 to 2 hour maximum charge when it's suppose to be about 6 hours. I followed all the directions in the package on how to get the maximum charge from the battery but it's not happening. I am disappointed in the battery itself as I expected it to give at least 4 hours but not 1 1/2 to 2 hours. But, the ordering process was great and I would highly recommend laptopbatteryexpress.com.

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Carol M.
0 reviews
0 helpful votes
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May 1st, 2015
Verified purchase

Great. Very easy access and use. Pleased with my experience in ordering, timely arrival of my order and it was an overall great experience. I tried to respond to your original request and kept having problems so I just gave up, but it was not due to any problem with your company it seemed to be a computer glitch. Would highly recommend to friends. Thanks again.

Carol

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Darlene P.
0 reviews
0 helpful votes
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January 10th, 2014
Verified purchase

The website experience is good. Product arrived in good condition and in timely manner. When I put the battery into the laptop, it did not seem to be an exact fit. I had some trouble getting it to lock into place, but eventually it did. It sticks out just a hair beyond the back of the computer. The battery charged well and seems to hold the charge for at least several hours. The battery monitor on the computer indicates that the battery is working normally. I am slightly disappointed in the fit, since this was one of the more expensive replacement options (other than through Dell). This caused needless anxiety that the battery was not quite right and might damage the computer if forced into place. Other than that, performance seems to be acceptable, but I have only had it for a week.

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Judi P.
0 reviews
0 helpful votes
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January 12th, 2016
Verified purchase

It was a great shopping experience! I really appreciated all the explanations about batteries. There was even a short video provided which really helped confirm the right battery to purchase. There were also GOOD PRICES on your site, especially in comparison to some of the larger stores! Thanks for your assistance and fairness.
Best wishes,
Judi

PS: I'll be back when I have another computer need that you can supply!

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John A.
0 reviews
0 helpful votes
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April 10th, 2015
Verified purchase

Called for guidance on which battery I should buy as a search on your website gave me 4 options. The descriptions of the batteries where okay but when I called with questions the person that took my call was about as clueless as me. We did muddle through it though and I placed an order. I received the correct battery for my laptop and I'm generally pretty ok with the purchase.

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Nimia R.
0 reviews
0 helpful votes
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October 6th, 2015
Verified purchase

Excellent. The battery was in a beautiful brand new silver case and easy to handle.
I would recommend your company to everyone. The battery was placed in a brand new
Hard cardboard box with foam inside in 2 layers as well as scotch taped very well to
Ensure that the battery would handle whatever movement might be involved in its
Transportation. I was quite impressed and happy with the whole experience. Keep
Up that good work. Excellent professional handling of a delicate product.

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Jerry R.
0 reviews
0 helpful votes
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February 25th, 2015
Verified purchase

I compared prices and found your warranty superior to other offers, even though it cost a little more It's worth it. Thanks for being there. My computer crashed during my buying and you still had most of my info which was a BIG HELP. Thanks again. I had trouble finding an address for contacting you after the purchase so i am thanking you for sending this questionnaire and still need a contact address. Thanks again..

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vincent f.
0 reviews
0 helpful votes
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April 26th, 2016
Verified purchase

Was easy to locate my battery and checkout was a breeze. Received battery in just 2 days. I'm not one to write revues for my orders, but laptopbatteryexpress.com has impressed me with all aspects of my order and it's delivery. Good job!

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Balin V.
0 reviews
0 helpful votes
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November 9th, 2016
Verified purchase

Having paid top price for the battery I had expected a 100% charge and performance. Such was not the case, the battery only charged up to 79% having stayed charging overnight as instructed. Awaiting instructions to return it and get full credit.

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Joseph P.
0 reviews
0 helpful votes
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February 5th, 2016
Verified purchase

Web site was very informative and clear and even helped me understand differences in make up of different brands and prices of battery packs. Order was handled promptly with timely emails stating progress and status of my battery. I even received a phone call offering savings if I would like the same battery pack in a different color because of an overstock of that color. I have the battery installed and the run time on battery alone seems to be very good.

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CURTIS F.
0 reviews
0 helpful votes
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November 8th, 2016
Verified purchase

Locating and ordering a laptop battery was simple and painless. When the package arrived, it was ripped open and empty. My local post office had labeled it as such. Upon calling customer service, they just asked for a photo of the package and then shipped a replacement which arrived within days. Job well done

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angela f.
0 reviews
0 helpful votes
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December 17th, 2015
Verified purchase

I was happy to return to this site for the battery I needed, however the new battery is not working like the my previous one that I purchased from them, it could be faulty once I have completed the instructions on charging process in the first week I will make a decision to get a replacement.
This does not deter me from shopping with laptop express.

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Bill H.
0 reviews
0 helpful votes
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November 21st, 2015
Verified purchase

The battery was in stock and got here quicker than I expected(2-3 days). It fit the old laptop and was already charged to 85 percent. The Dell tech I talked with prior to finding laptopbatteryexpress.com said it would be 5-7 weeks for them to get one
To me.

If you need a laptop battery, give these folks a try!

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Aloysius P.
0 reviews
0 helpful votes
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January 18th, 2015
Verified purchase

I am not too happy with the length of time the battery can run without power on from 100% fully charge. I followed the start up instructions to every word. It was never down to 35% before I recharged again for 5 times within the week. The first charge was overnight. Is it right that the battery is good for only 2 hours maximum without power connected? Anyway, the shipment was on time and service is excellent.
Aloysius

Thumbnail of user geraldd278
Ohio
3 reviews
0 helpful votes
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June 28th, 2023
Verified purchase

Right battery shipping was quick. Computer happy again. All is good when you choose the right company

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John Y.
0 reviews
0 helpful votes
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February 18th, 2015
Verified purchase

Quick and easy to find correct battery for my laptop. Good info about best way to maintain and extend the life of your batteries. Good warranty, fair price if this turns out to be a high quality battery.

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Iris Z.
0 reviews
0 helpful votes
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July 8th, 2019
Verified purchase

Thanks so much! I was ready to give up on getting a replacement battery for my laptop, but you answered my questions and supplied a battery that works. Fast service, highly appreciated and recommended.

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Colton K.
0 reviews
0 helpful votes
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March 14th, 2014
Verified purchase

First battery i received was defective. I told them about it and they were very apologetic. They sent me a replacement the next day. Great experience all around, I'd recommend them to anyone looking for a new battery

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Earl L.
0 reviews
0 helpful votes
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January 23rd, 2016
Verified purchase

Very impressive with all your detailed information and ease of finding the right battery on the web site. Received shipment promptly, well packed. Been using for 10 days now and very happy with performance. Replacement is high quality and works well. The "Instructions and Tips" enclosure sheet is an appreciated touch.

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Kim H.
0 reviews
0 helpful votes
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October 1st, 2016
Verified purchase

Shopping experience was fast & easy! I especially like that I was able to use Ebates to earn cash back for my purchase. So far this battery is functioning just as described. I'm very happy with my purchase.

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Todd C.
0 reviews
0 helpful votes
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October 3rd, 2017
Verified purchase

I went through the breaking in process to make sure it was working since I have had a couple bad experiences in the past from other places. The battery has been working so well, I'm buying another one for my other computer. Thank you very much for a battery that works.

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Dorothy y.
0 reviews
0 helpful votes
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January 8th, 2015
Verified purchase

I am well pleased with my shopping experience. Battery arrived very quickly. I have had it less than 2 weeks, so I cannot speak to its longevity. I know it cost quite a bit more than one I bought a couple of years ago (not from this seller), so I am hoping for the best. This web site is very easy to use and very informative. I recommend this seller.

Thumbnail of user joes743
California
1 review
0 helpful votes
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January 12th, 2018

No issues. Got exactly what I ordered and it arrived on time. Highly recommended. Easy to order. No issues with battery life or fit.

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TS J.
0 reviews
0 helpful votes
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August 21st, 2015
Verified purchase

Easy... Hoping for correct battery to be shipped with screwdrivers...

Battery was an exact fit and it came with all the right screwdrivers... Made for easy/accurate installation. I also liked the battery info sheet on charging and use... It was very helpful and much appreciated! Highly recommend your store/site to others. I will be back when my other laptop batteries fail!

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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