LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.
I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!
I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.
I called to make sure I was getting the correct battery and it was good that I did because the nice man helped me order the correct one.He also gave me a coupon code.
I received my battery in a couple of days and it works great.
Great. I ordered the wrong battery. When I called they went out of their way to make sure I would be getting the correct one and they provided a label to return the wrong one. Excellent, quick, and accurate customer service. Wouldn't think about going any where else for a future battery purchase!
The main problem I had was I could not find the part # that I got from the bottom of the computer so I had to open and remove the battery which had a different part # listed on the battery itself. And the battery doesn't seem to hold a charge as long as I want but neither did the last one I bought from you,, maybe it is normal, time just goes by so fast when you are on the computer,,. And my computer gets very,very hot. It is old tho,
The battery is working well! I had bought a "discount" battery a few months ago which only lasted until the warrantee was up. The life of the charge on this battery from you seems superior in all respects. Thanks!
They were exceptional with the battery exchange process. I received my battery asap but it was damaged. They sent me a new one along with a return label for the damaged battery immediately.
I would recommend their site.
Your site is not easy to use. I had terrible time placing my first order. But will say that your shipping is quick. And the product was packaged well. Product was just what was needed. Very happy with product.
The prices are competitive and the delivery was quick. It is a nice benefit that the battery color matched.
Received an email from the Customer Rep by the name of Fred. He clarified some issues as to warranty and if product defective, etc. He was very courteous and professional throughout the telephonic conversation!
I received the product in a timely manner. After opening the product, I noticed it was NOT a Sony rechargeable battery and it did NOT work; therefore, I need to return the product and received a full refund. Please provide a return address so that I may return the item to you.
The battery did not charge when I put in my laptop computer. I contacted the customer service and they did some troubleshooting over the phone and determined that I had a defective battery. They are going to send me another battery and I will return the battery that I received.
The site layout worked perfectly to help me find the battery I was looking for. I have ordered batteries from LBE before and once again I got a great battery. I'll definitely come back if I need more batteries in the future.
This was purchased as a gift and I have not yet received confirmation from them as to whether it is the proper battery for his laptop. I am hopeful that if an exchange is necessary, that Laptop Battery Express will take the steps necessary to ensure the proper exchange, if needed.
First time shopping this site. Bought a lithium ion battery. Really liked all of the information provided on the battery itself as well as the nice article on taking care of the battery. Gateway could take a lesson from you.
It was easy to find what I was looking for. I also appreciate and find it reassuring that you state in the information who is the manufacturer of the battery cells. It's nice to know (in my case) that it is Samsung, and not some "off-brand".
I think it's my computer giving me problems, but I've had to reload the page a few times. The reason I left the "1" star is because I ordered a battery over 3 years ago and I'm supposed to "log in". I hate that, and wasn't willing to "go back" to log in and basically start over again, not know my password, go check my e-mail, remember it's probably in my spam folder which I can only check on another site, go find the e-mail to reset my password, be directed back to your page, have to do whatever it takes to get my computer to work again. Blah, blah, blah. Love your company, love the last battery I got, hate that I was forced to use another e-mail to avoid more work.
I received the correct battery for my laptop. It was described correctly and works as promised. Instructions included with the battery were clear and concise. I greatly appreciate the follow-up email as to whether I received the battery or not. Five Stars to you!
The only thing that would have been better is to be able to search by the manufacturer's number on the battery as it took several minutes to find my exact model number and that would have been impossible if the battery had failed entirely.
Overall very positive experience. Correct battery was easy to locate and order, and delivery was quick!
I was completely surprised at how fast the battery got to my house after the order. I did replace the old battery with the new and everything seems to be going along quite well. I just am not sure what to do with the old battery.
The form was easy to fill out and very fast. Thanks. Delivery was fast and efficient. The laptop battery works perfectly, and I loved the information you included about how to make my battery life span best, and how to use the battery properly. Thanks so much!
I did my research in reviewing this site for the laptop battery I needed. I also called to verify the information for my laptop and the gentleman was most helpful and friendly. I am very happy with my decision in purchasing through LaptopBatteryExpress.
It sure was easy to find what I wanted! The part description was very clear, and because of the fitment chart, was easy to know if it would fit my laptop. Prices and shipping costs were also very easy to find, and the overall experience was great.
The video was very helpful and I like that I can call you if I have troubles. I did not have the correct screwdriver and when I called support they were very helpful and promptly sent me the tools I needed.
I recommend this company to you! I will use them again if the need arises. Thank you!
The exact battery I needed was in stock. However, I was impressed with the upgraded batteries available. I bought the biggest battery my laptop can accept and I could not be happier. I also recommended laptopbatteryexpress.com to my neighbor and he also bought an upgraded battery for his laptop. So far, he also seems happy with his purchase. Even if I do get a new laptop, I think I will get the upgraded battery from this website and use the original battery as a backup.
Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.