• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user atp8
At P.
0 reviews
0 helpful votes
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June 18th, 2015
Verified purchase

Easy part number lookup, Great FAQs. Nice to know you ahev 2 year warranty and free shipping. You should consider collecting state sales tax... so i dont have to remember this at tax return time. Received order on time too. I followed the battery conditioning instructions, the battery is great!

Thumbnail of user roberth6331
Missouri
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Web site was easy to use. I found the battery I needed quickly: and it was shipped the same day!
Great Service!

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Linda H.
0 reviews
0 helpful votes
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May 4th, 2015
Verified purchase

This was the easy to place the order than any other place I have been one it was superb
I can not get the battery to charge up it only goes to 70% I'm not sure why it will not fully charge up.>?
Linda Hamilton

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Tim X.
0 reviews
0 helpful votes
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December 30th, 2013
Verified purchase

Purchased battery for Apple MacBook Unibody. Battery was slow getting here because of CHRISTMAS holidays and storms. Had Priority Mail 2 Day but took a week+ to get here.
Battery came with the two special screwdrivers needed for the replacement. It was easy to replace the battery, just take your time and put the screws you remove in a safe place. No installation instructions with the battery so had to use another computer and got some good instructions on line. Not all of the holes would line up on the battery, so got out a small rat tail file and elongated them to enable the screws to go back in straight. So far, so good, battery seems to be working fine. The battery came with two different conflicting sets of instructions for initial charging. No help on line for this, as there are many different thoughts on the subject. Good luck!

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Kim R.
0 reviews
0 helpful votes
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April 7th, 2015
Verified purchase

I'm a details kind of person and this site gave me everything I wanted to know and then some! I easily located a battery for a Late 2008 15" MacBook Pro and am very happy with the performance. The order arrived quickly and I'm keeping this site in mind for future needs!

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Mike N.
0 reviews
0 helpful votes
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April 17th, 2014
Verified purchase

My experience regarding this order was excellent. No complaints whatsoever. Appreciated the short time it took to receive the order. The correct part was sent and there weren't any problems whatsoever.

Thank you,
Mike N

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Virginia B.
0 reviews
0 helpful votes
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August 19th, 2015
Verified purchase

I was happy with my battery order. I hope this purchase of the adapter is also problem free. I love the free shipping.
The replacement adapter works fine. Very satisfied with the fast service and delivery

Thumbnail of user reetah
Texas
1 review
0 helpful votes
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October 27th, 2019

I appreciate the quick courteous service provided by your company and I am very pleased with the product!

Thumbnail of user jejebes
Colorado
1 review
0 helpful votes
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March 9th, 2020

I am very satisfied of the performance of the battery. It lasted for long hours before recharging Ty

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Jean M.
0 reviews
0 helpful votes
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November 28th, 2015
Verified purchase

I looked at many battery sites trying to find a replacement battery for my HP Pavilion laptop. This was the first site that was able to match the existing battery number and identify a replacement. Thank you! It was also the easiest site to use to find a replacement.

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Clifford T.
0 reviews
0 helpful votes
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March 22nd, 2015
Verified purchase

I was extremely happy with the battery--it worked as advertised. As for the charger it did not work. I plugged it in and the battery indicator on the computer reflected that the battery was not charging. When I pulled the charger from the computer the tip was hot. I took it to the geek squad at Best Buy and their test indicated a short in the charging tip. I went ahead and bought a universal charger and it worked perfectly. I have not had good luck with electronic devices made in China; it's a hit and miss proposition most of the time.

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Haminat K.
0 reviews
0 helpful votes
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September 7th, 2016
Verified purchase

The amount and quality of information that accompanies the products is very helpful, it helps you make the decision that is best for you. And it seems that they genuinely care that you receive your product, and that it's the right product for you. I could tell while unpacking the package that the battery was new, then I checked it on my computer just to be sure and it was! I am very satisfied with this purchase, thank you very much!

Thumbnail of user janel1249
Jane L.
0 reviews
0 helpful votes
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January 23rd, 2017
Verified purchase

It took over a week to respond to my question of which replacement battery was the correct one for my laptop.
When I received the replacement it was correct! Just a little to much time to respond in the beginning. Then, excellent service after!

Thumbnail of user sherylx23
sheryl X.
0 reviews
0 helpful votes
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January 11th, 2015
Verified purchase

Have not yet received product so can't assess yet.
Ok have had it a week. When I've had it a year, i'll have a better idea about quality.
Service was great. Product exactly fit my aging laptop. Grateful.

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Tony M.
0 reviews
0 helpful votes
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March 16th, 2020
Verified purchase

I was able to use the site with ease however I paid an upgraded shipping cost that I believed was for FedEx ground delivery but was delivered by postal service and was like normal delivery time as if I paid no cost shipping. The battery fit perfectly and was relatively easy to install just be careful with the tiny screws on your lapop. I wore latex gloves to protect battery and helped handle the tiny screws. My biggest grip is so far the battery life is far less than when I initially bought my laptop. I was believing this was an OEM Dell battery but it is not and its falling short in performance but it works fine and was easy to install just not as long as the original.

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MY I.
0 reviews
0 helpful votes
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July 13th, 2015
Verified purchase

Your website is problematic. I clicked on the item i wanted and when i went to the check out it was a completely different item. This happened several times. When i finally got the item i wanted and made sure that's what was in the checkout basket it was a completely different price than was first quoted. I'm still not sure what the correct price is but my boss needs the battery.

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Bruce S.
0 reviews
0 helpful votes
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October 2nd, 2014
Verified purchase

I thought the battery I ordered was the exact same size as the one I was replacing, however, when the battery arrived it was "bigger." My old battery was flush to the laptop, the new battery sticks out about an inch from the back, much like the larger batteries also available. I thought I would not like this configuration, but after using the "bigger battery" configuration I was happy with the set up and the part of the battery sticking out the back has not been an issue.

Thumbnail of user davidm7472
Missouri
1 review
0 helpful votes
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May 17th, 2022

My battery came as expected. It is in good condition. It works great in my laptop. I am very satisfied with my purchase. Thank you.

Thumbnail of user duanep276
Duane P.
0 reviews
0 helpful votes
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November 28th, 2016
Verified purchase

Received a defective battery and simply sent an email requesting a replacement unit. I was told that the return postage would be reimbursed and that a replacement was being sent. Otherwise Great products and service.

Thumbnail of user martinr1088
Martin R.
0 reviews
0 helpful votes
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August 30th, 2016
Verified purchase

The shopping experience was quick and easy, and the shipping time was excellent. I appreciate the followup to ensure that the battery was received as scheduled. The battery was an exact match for the original, and so far the performance is good, definitely an improvement over the old battery. The price was a little higher than others I had seen online, but the warranty is better, and I suspect you get what you pay for. So far I am very satisfied.

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David G.
0 reviews
0 helpful votes
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January 17th, 2017
Verified purchase

I exchanged email messages with your customer service to assure I would order the exact battery I wanted. I wanted an extra cell battery that forms a big lump on the back of my laptop and props it up at a nice typing angle. Customer service sent me a link to specify the exact battery I wanted. I ordered it and customer service connected me with the exact battery I wanted. Great customer service.

Thumbnail of user laurencec167
Laurence C.
0 reviews
0 helpful votes
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July 11th, 2015
Verified purchase

I am impressed by your company. I watched the video about the quality of your batteries. I looked at cheap batteries on Amazon and rejected buying them there. They were cheap and the reviews were not good.

Thumbnail of user jeffs5220
Jeff S.
0 reviews
0 helpful votes
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October 7th, 2016
Verified purchase

The new battery works very well and the fast delivery time was important because the last time I tried to find a battery for a laptop it took many weeks. The new battery looked just like the old one so I was reassured that it was the correct one.

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Victor N.
0 reviews
0 helpful votes
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October 16th, 2016
Verified purchase

Website is not easy to navigate. Check out box is not clear. Modification of quantities wanted is not simple. I had to reenter the same information several times. Set up should be easier to understand and work with.

Thumbnail of user arthurb1435
ARTHUR B.
0 reviews
0 helpful votes
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April 16th, 2015
Verified purchase

I am buying a 'higher power' battery, hoping it will last longer when running on it. Your website says it is compatible and a viable replacement to use with my ASUS Laptop (K52F Model). I guess we will find out. I do hope it is and you will not have to hear from me until I buy another product from you.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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