• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

4
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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user raymonm7
Raymon M.
0 reviews
0 helpful votes
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September 19th, 2014
Verified purchase

The instructions on the web site for identifying the appropriate battery were easy to follow, and the new battery was an exact replacement. The two special screwdrivers that shipped with the battery were very helpful in opening the case and replacing the battery.

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trish w.
0 reviews
0 helpful votes
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December 26th, 2015
Verified purchase

I hope I bought the right battery. My computer# fit a few batteries and the number on my old battery, (in very SMALL print) didn't match any batteries listed.

I received my battery, and it was the right one! I put it right on my computer and have been following the instructions for charging it, and am really happy with the results. I have told all my friends about your company and how happy I am with it.

Thumbnail of user michaels11082
New Mexico
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

The USPS was very slow in delivering this item. The initial email stated I was to receive this item last Thursday. I got it yesterday.

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Hammer Z.
0 reviews
0 helpful votes
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February 15th, 2014
Verified purchase

I had to order this battery to replace a defective battery I purchased from you in November. This is the forth battery I have ordered from you in the last four months. Three out of Four good batteries? 75%

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James L.
0 reviews
0 helpful votes
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May 8th, 2016
Verified purchase

Website was a bit hard to follow. After adding item to cart, I had to phone business to learn how to submit the order. It was not intuitively obvious; I had to look at the very top, instead of the bottom of the page.

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Charles I.
0 reviews
0 helpful votes
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August 5th, 2014
Verified purchase

The order was filled quickly and shipped the next business day. I received
My order within 3 business days after I placed my order. The battery worked perfectly and operating within new battery specs.

Thumbnail of user garyk289
Iowa
1 review
0 helpful votes
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November 6th, 2019

Actually received the battery before the scheduled date. The battery is working great. Very satisfied with my purchase. Will do it again.

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Henry G.
0 reviews
0 helpful votes
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December 13th, 2015
Verified purchase

Was looking for a battery for my Inspiron as my last replacement battery lasted only about a year. Found this site read the reviews and decided to purchase from here. I am very satisfied with this purchase and would recommend anyone looking for a replacement battery to check out you guys. Delivery was on time and I get about two hours on this battery. Thanks!

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LW S.
0 reviews
0 helpful votes
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May 23rd, 2020
Verified purchase

I am very happy with the overall experience and delivery time. The product was correct - I had it professionally installed. HOWEVER, the battery will not charge more than 82%. My computer expert who installed it had suggested I unplug the computer, let it run down to 20% or so, then replug it to impact the battery memory. But it will not charge above 82% and this is pretty upsetting. Appreciate any advice.

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Clifford K.
0 reviews
0 helpful votes
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February 25th, 2017
Verified purchase

The battery was delivered very quickly. I followed the instructions for charge and discharge. The battery is working great and holding a charge as required. The battery fit perfectly into the computer. Thanks for a great product!

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glenn l.
0 reviews
0 helpful votes
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September 14th, 2016
Verified purchase

Website contains useful information and I was able to find the replacement battery for my Dell Inspiron N5010.
Delivery was just as promised, and the battery is working fine upon initial install. This was just installed, so long-term results are still unknown.

Thumbnail of user philipj320
Georgia
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Excellent! The battery was easy to find on the store front website. The battery was the exact one I needed and worked like a charm! Thanks

Value
Shipping
Quality
Thumbnail of user ab1020
Nevada
1 review
0 helpful votes
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October 2nd, 2022

Great service! #1 Perfect fit for the plug! The explanation on the website on extended life is true.

Tip for consumers:
Double check your model #

Products used:
Battery for Ryobi

Service
Value
Shipping
Returns
Quality
Thumbnail of user joepagsg
Joepags G.
0 reviews
0 helpful votes
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February 7th, 2020
Verified purchase

I was impressed with the ease of the entire order and fulfillment process and the quality of the replacement battery that I received. The installation and troubleshooting instructions were very clear and helpful.

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M S.
0 reviews
0 helpful votes
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July 29th, 2015
Verified purchase

The battery I ordered arrived promptly and fit into the laptop as easily as the OEM battery that came with the laptop. The battery charged promptly and is holding a charge longer than the old battery. It will be a few weeks before I can realistically assess how much longer the new battery is holding a charge.

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Bob B.
0 reviews
0 helpful votes
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October 12th, 2015
Verified purchase

I received the battery promptly. I opened the box and found it well wrapped. I followed the directions to install and charge the battery. The battery would not charge. I called laptopbatteryexpress.com and as yet, I have not received a call back to remedy the situation.

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Michael M.
0 reviews
0 helpful votes
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July 26th, 2016
Verified purchase

Based on minimum research, the idea of a warrantee on my battery was a better choice over the cheaply offered batteries on other sites. Time will tell if I was right and whether the cheaper batteries would have been sufficient?

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chyatt J.
0 reviews
0 helpful votes
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November 10th, 2014
Verified purchase

Shipping options were a little unclear in instructions if you selected PayPal. However, after selecting PayPal the options for shipping appeared and worked. I had to contact this company about a shipping delay. For some reason the battery shipped 5-6 days after I had paid for and requested 2nd day shipping. Upon contacting PayPal the vendor to my surprise credited the entire shipping expense. However, they do offer free shipping but in a delayed format. So, even though the shipping was free the battery did not arrive on time as requested. So, I did receive a working quality battery. The conflict concerned shipping only.

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Lynn Q.
0 reviews
0 helpful votes
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June 12th, 2014
Verified purchase

So far everything is great.I received my dell laptop battery and ac adapter cord in about 2 days which I just loved. I changed the battery on my laptop and it fit perfectly.Its charging and running fine.I have even used my laptop without the ac adapter cord and the battery has lasted for hours after being fully charged.I am loving it! I would definetly purchase another battery from laptopbatteryexpress.com

Thumbnail of user joannep572
Florida
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Batteries work great & last at least a couple of years.

Thumbnail of user clarencep166
Clarence P.
0 reviews
0 helpful votes
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January 15th, 2015
Verified purchase

I am a returning customer and had a good shopping experience.

I tried to click on each 5th star, but it wouldn't respond.
We were very pleased with our shopping experience. The delivery time was great and we love the produce.

It is our second time to use this company.

Thumbnail of user willb411
Minnesota
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

No issues ordering the battery. The battery was delivered on time and I had no issues with the installation.

Thumbnail of user toms4263
Tom S.
0 reviews
0 helpful votes
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April 6th, 2014
Verified purchase

You shipped the battery within a few hours of me placing the order, I was very impressed! Great customer service! The only potential issue was the shipping box. It had no foam or padding on the inside, and one of the corners was damaged during shipping, which actually exposed the battery. Luckily, the battery wasn't damaged and it worked fine.

Thumbnail of user georgeg3042
George G.
0 reviews
0 helpful votes
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September 23rd, 2014
Verified purchase

Good description of Merchandise, clear warranty info, satisfied on shipping. Battery is recognized by laptop,
Charged properly, went thru several conditioning cycles, no problems. Approx. 2 weeks service ok

Thumbnail of user willw124
North Carolina
1 review
0 helpful votes
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March 2nd, 2021

Found what I needed at a reasonable price... ordering was simple, communique prompt, shipping fast... would buy again

Tip for consumers:
reputable

Products used:
battery

Service
Value
Shipping
Quality

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From the business

Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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