• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user amya2540
Amy A.
0 reviews
0 helpful votes
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August 6th, 2020
Verified purchase

Ordering a new battery for my old computer was easy and it arrived quickly. So far the battery is working correctly (I've only been using it for four days).

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rich X.
0 reviews
0 helpful votes
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March 31st, 2016
Verified purchase

Overall good experience. They did a nice job of explaining how to keep your battery maintained. I also like the fact that they check the battery before shipping it.

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David C.
0 reviews
0 helpful votes
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January 6th, 2015
Verified purchase

Quick and easy. But had to send an email requesting my tracking number after 4 days of waiting for it. Was informed that my purchase was shipping that day.

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JT M.
0 reviews
0 helpful votes
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February 2nd, 2015
Verified purchase

Call regarding tech question.
After installing the battery the computer does not see or recognize the battery is installed?
Any hints to what may be causing this issue?

Thanks

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Annette K.
0 reviews
0 helpful votes
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February 17th, 2017
Verified purchase

When I started my battery research your website indicated you have free shipping. At the end of my check out I ended up paying $15 for regular ground shipping.

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James W.
0 reviews
0 helpful votes
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March 7th, 2015
Verified purchase

Look-up was quick, fast shipping 2 days WOW!, would buy from again great
Service, sent model number with order and they even double checked to make sure the item was correct.
THANKS

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pamela b.
0 reviews
0 helpful votes
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May 21st, 2016
Verified purchase

Prices were great and free shipping what more can you ask for speedy delivery I would definetly use u again and would recommend your services without a doubt

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Daniel S.
0 reviews
0 helpful votes
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January 30th, 2014
Verified purchase

Great Customer Service over the phone. Easy to use website. First battery did not work, but LBE had an easy exchange policy. I am a completely satisfied customer.

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larry m.
0 reviews
0 helpful votes
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October 26th, 2016
Verified purchase

A little difficult to find my exact model. (VPCS111FM). Battery works as expected. Thought it might have a longer life with 3 additional cells. But overall, good battery

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Steven M.
0 reviews
0 helpful votes
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July 30th, 2014
Verified purchase

The description of the battery was very confusing. It is the right one for the ThinkPad T500. The warning that it is not for widescreen is apparently for another ThinkPad model.

It took a full week to arrive, not the expected 2-3 days, but that seems to be the Post Office's fault.

The battery fits fine in my computer, but after discharging it once to about 85%, it would only charge to 92%. After another cycle, it charged to 100%, but its reported capacity was 51Wh, instead of the design capacity of 56Wh. After a couple more cycles, it dropped quickly from about 40% to 0% and the computer lost power. Charging it from that state reset it to reporting 56Wh capacity and 100% charge, but I will have to cycle it a few more times to see if it really delivers that capacity.

I may be requesting a replacement for this battery soon.

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Deb K.
0 reviews
0 helpful votes
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October 16th, 2014
Verified purchase

Shopping again is an assumption right now. Have no idea since this is my first time shopping with you.

I was pleased with the quick service, so yes...I would definitively shop here again!

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Sherry X.
0 reviews
0 helpful votes
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July 31st, 2015
Verified purchase

The price was more than on Amazon but you made it easy to find the product I needed. Your delivery was as agreed and the product works fine. No complaints about this vendor.

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LeRoy S.
0 reviews
0 helpful votes
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January 18th, 2014
Verified purchase

Your good description of the battery and it's applications was useful in making it more sure I would have a correct replacement. Also, I am copying and keeping your notes on battery care.

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Karen P.
0 reviews
0 helpful votes
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July 11th, 2016
Verified purchase

The ordering process went well. Hopefully, the battery will be fine and it will come promptly. You don't state anything about returns.

I just received it, so it has not been installed yet.

Thumbnail of user mm1569
Georgia
2 reviews
0 helpful votes
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August 11th, 2023
Verified purchase

Turns out my issue wasn't with the battery so I spent $100 on a new battery for nothing. :(

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Wilfredo R.
0 reviews
0 helpful votes
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February 11th, 2016
Verified purchase

I got a battery that wouldn't charge. I attempted to contact customer service several times with no success. Google had to get involved. Not satisfied at all.

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Earl N.
0 reviews
0 helpful votes
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September 20th, 2015
Verified purchase

The USPS did not deliver the package as they advertised. I received the package about 1 week after the date originally provided by USPS. The USPS did not provide a revised delivery date until about 1 week after the originally scheduled delivery date.

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Rod M.
0 reviews
0 helpful votes
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June 21st, 2015
Verified purchase

Great delivery time, pretty good pricing but after charging overnight and dis charging and recharging 3x I'm only getting about 2 hours of runtime on the 9 cell battery the add said I should get 3-5 hours maybe next time I'd spend a few bucks less on the 6 cell
Over all experience good I'll be back

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Judy H.
0 reviews
0 helpful votes
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August 29th, 2017
Verified purchase

So far so good. Have been dealing with Amazon and they keep on sending me the WRONG battery. I gave up on them and decided to order with you. Hopefully the right one will be sent. It is for a G72 HP

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MJ V.
0 reviews
0 helpful votes
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August 1st, 2016
Verified purchase

So far, your customer service and website experience was GREAT!

Now, if the battery is superior, then you'd be batting 1000!

LOWER PRICES are always welcome.

The PRODUCT has yet to be used and I am unable to rate at this time.

The SERVICE is superior.

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Jack G.
0 reviews
0 helpful votes
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March 22nd, 2014
Verified purchase

A lot of encouraging information! So far, so good! Only problem I've found is that it takes a little force/movement to get the battery to lock in place.

Thumbnail of user chesterh131
Chester H.
0 reviews
0 helpful votes
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October 12th, 2016
Verified purchase

I have just installed the battery and given it time to receive a full charge. So far, everything looks good, but I haven't used the battery very much.

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Gary S.
0 reviews
0 helpful votes
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November 8th, 2014
Verified purchase

Your order process is very simple and easy to do and I was especially impressed with how quick I received my order...A+++. Would definately recommend you to anyone.

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Charles M.
0 reviews
0 helpful votes
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January 5th, 2016
Verified purchase

Very easy site to maneuver through and does a great job of explaining everything about laptop batteries. Excellent price and shipping and delivery was as scheduled.

Thumbnail of user rodrigom232
Rodrigo M.
0 reviews
0 helpful votes
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December 22nd, 2014
Verified purchase

Easy procedure to buy laptop batteries. Battery replacement for HPG71 showed no problem after instalation, however battery replacement for Dell Inspiron 2525 is showing problem and we are testing machine and charger to detect problem.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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