• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user donnn9
Donn N.
0 reviews
0 helpful votes
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February 5th, 2016
Verified purchase

Item was delivered in a reasonable time. Charged according to New Battery charging instructions, and charges to 100%. Actual time of battery use while on internet is about 2 hours. Off-line use time is probably about 4 hours. Overall Guarantee is 2 years, which is far longer than any other suppliers that I have found on-line. Price is a little high, but the guarantee makes the extra cost acceptable.

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G S.
0 reviews
0 helpful votes
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August 3rd, 2016
Verified purchase

Nice website, easy to navigate, informative, arrived quickly, packed nicely. However, now that I have had the battery about 3 weeks...I charged the battery according to instructions and it was fine at first, but it is now completely dead and it won't recharge when plugged in. I am going to contact the company and will update my review later.

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Julian R.
0 reviews
0 helpful votes
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July 6th, 2016
Verified purchase

The battery I ordered was delivered within a few days. It is just the right one for my laptop which is a number of years old. Thank you for being in business for those of us who continue to use earlier models which still give good service. I will be back when I need your services again.
Thank you.!

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Michael R.
0 reviews
0 helpful votes
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January 31st, 2015
Verified purchase

My battery was initially out of stock but then came in a day or two later. I was upgraded to usps priority mail free but still took about the same time to get to me. Battery works fine and was an easy transaction, so I am satisfied.

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Micheal P.
0 reviews
0 helpful votes
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June 5th, 2018
Verified purchase

The battery was a perfect fit for my 10 year old HP Notebook. First test of the battery showed that it would last at least two hours possibly more. It may last longer once it is broken in and used more. This is according to the battery's specifications. I may purchase an additional battery so I will gain additional battery usage time, if needed.

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Fred W.
0 reviews
0 helpful votes
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December 15th, 2016
Verified purchase

I ordered a replacement battery for a very old laptop and SURPRISE! Not only did they have it but it was delivered earlier than promised. The battery is performing very well through several charging cycles. I am extremely satisfied with the product, delivery, shopping experience, and price and, as a repeat customer, I highly recommend laptopbatteryexpress.com.

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Cheryl l.
0 reviews
0 helpful votes
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February 22nd, 2017
Verified purchase

I like the quick and easy way to locate battery type and order experience. Not to mention Free Shipping. The price was a lot better than purchasing the battery from some expensive retail store. If I am happy with it, I will recommend this site to others as well as use it again myself. Thank you.

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Jack M.
0 reviews
0 helpful votes
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July 24th, 2016
Verified purchase

About all I can say is it worked good for a day. By the second day my computer would shut down after about five minutes or less of work. Now it does not seam to be excepting a charge and I need to keep the power supply connected if I want to work.

Jack Miller
*******715

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Albert E.
0 reviews
0 helpful votes
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October 5th, 2015
Verified purchase

I've used the company before to replace my battery; locating and ordering the battery is very easy. As before, I have meticulously followed the recommended charging cycles to maximize my battery performance. Over the first few days I was deeply disappointed in the 'time remaining' (from full charge to 30% was less than an hour). That said, the duration has improved over the last week to about 2 hours.

I hope that continued conditioning (based on the included written recommendations) will improve the time I can use the battery off the charger. Ultimately, I would wish that I could at least get 2.5 hours off the battery just doing work like Word documents. I'm not doing much to tax the computer (e.g., gaming).

The battery is a reasonable priced and the speed in which I received the replacement battery was exceptional. No complaints regarding the company or the product.

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Fran M.
0 reviews
0 helpful votes
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July 25th, 2016
Verified purchase

I have received a second battery after the first battery was not recognized by my Dell Latitude. The second battery produced the same results. The laptop boots up and runs on both batteries, but it doesn't look like the battery is charging and my laptop runs very slowly when either of the batteries are being used.

Tech support said that it might be a software problem. I don't intend to waste any more time on this, and I will return both batteries for a refund.

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cadguyjoe C.
0 reviews
0 helpful votes
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October 1st, 2017
Verified purchase

I placed my order with laptopbatteryexpress after receiving a defective battery from another online company. I received my battery in two days, placed it into my laptop; no error messages and started charging immediately! The price was also lower than the other company, so I would highly recommend to others.

Thumbnail of user maryb416
Indiana
1 review
0 helpful votes
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March 21st, 2017

Your service was great but unfortunately the battery doesn't seem to be my problem. I need to get my computer checked out by a professional.

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Ohio
1 review
0 helpful votes
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March 27th, 2020

Best price I could find on a Dell battery. Very fast shipping and excellent accuracy. I will use this vendor again and recommend to others.

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Charlie A.
0 reviews
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June 29th, 2015
Verified purchase

Price seemed a bit high compared to what was available on Amazon but I went with what I felt was a more reputable source. Customer service and shipping was fine. No complaints so far. Just put battery in and charged it for first time. Time will tell if the expense was worth it.

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Joshua S.
0 reviews
0 helpful votes
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January 25th, 2017
Verified purchase

The website was quick and easy, and the paypal + google purchase protection both give me some confidence that you guys are not selling low quality cells/are going to actually ship the order. The optional "follow up" is a nice touch.

Directions that came with the battery were concise and appreciated, as I like to try and keep my LiONs in top condition. It was nice to see that my usual practices were not going to kill my battery.

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JY A.
0 reviews
0 helpful votes
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December 1st, 2015
Verified purchase

This is the second time I have purchased a battery from Laptop Battery Express, and it went very smoothly. There were no issues with form, fit or function. The only problem was I lost my $5 off coupon from my first battery purchase.

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John K.
0 reviews
0 helpful votes
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July 27th, 2015
Verified purchase

Fred in Customer Service is awesome! I'm expecting the battery to live up to my expectations of a company with such nice people answering the phone.

I am still going through cycling the battery for break in, and am already happy. It seems to be lasting quite a long time. I do not know exact time as I don't have time to spend on that pc regularly. After the first full charge; The first drain on mostly sleep mode took over night. The second drain took three days with more use than on the first drain. WOW! I am sure to be more than satisfied after break in.

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Michael M.
0 reviews
0 helpful votes
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September 15th, 2015
Verified purchase

It is a battery. It worked out of the box. It has worked for several charge cycles and it continues to function properly. It has not improved my social life, increased my IQ or given me eternal youth. If it had done any of those things, I would be buying them by the gross. As it is, I'll be buying them as required for my laptops.

Ask me again in a year and I will tell you how satisfactory, or not, the battery performance has been.

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Deborah C.
0 reviews
0 helpful votes
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May 3rd, 2015
Verified purchase

Battery came in two days' time. Came with clear instructions. After conditioning, found that the battery can last about 6 hours before having to recharge. Great, will order again if you still carry the battery.

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Frank W.
0 reviews
0 helpful votes
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August 18th, 2014
Verified purchase

Delivery was received expeditiously, had a reasonable price and worked as it should! More than happy with our experience and would definitely recommend them to others as well as purchase from them again!
Thank You!

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Sue C.
0 reviews
0 helpful votes
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January 12th, 2016
Verified purchase

Overall, the experience was fine, but since this is my first time ordering from you, I have no experience to fall back on, and haven't yet received the product. However, your website promises free shipping yet I was charged.

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jim G.
0 reviews
0 helpful votes
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January 17th, 2015
Verified purchase

Quick, easy, informative regarding my suspicions about battery quality, money back guarantee...all good. Can't just the performance of the battery yet. Can judge the fitment...it fit fine, unlike many reviews of other cheap batteries I've read...so far so good.

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Bob D.
0 reviews
0 helpful votes
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April 1st, 2019
Verified purchase

Great to deal with. Good selection of outdated laptop batteries. Thanks for keeping my old laptops working for field use.
Also, thank you for the follow-up to make sure I'm satisfied. It's a pleasure doing business with you. Bob

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Amanda K.
0 reviews
0 helpful votes
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July 9th, 2016
Verified purchase

My laptop battery had been losing a charge steadily over the last few months and it finally stopped taking a charge all together. I looked around for a good price and came up with laptopbatteryexpress.com. Ordering the battery was easy, I was afraid I would order the wrong one but that would have been pretty hard with their easy-to-use website. Overall I am thrilled with the whole experience. Oh, and I am using the laptop with the battery in it to write this review :)

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Theresa H.
0 reviews
0 helpful votes
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March 26th, 2015
Verified purchase

The site was easy to navigate. I'm glad they had the battery replacement because I called up Dell first to see how much it would have been to purchase from them and they didn't even have it in stock. Thank you very much.

Be well,

Theresa

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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