• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user js2535
J S.
0 reviews
0 helpful votes
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December 11th, 2014
Verified purchase

Now that Sony is out of the laptop business you have to go elsewhere for accessories like batteries. And I wasn't interested in "equivalent", I wanted the real deal. So I am glad I found laptopbatteryexpress.com. Fast shipping was great.

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Bentagr Q.
0 reviews
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March 14th, 2014
Verified purchase

Tried to order this morning (2/22/14 ~9 am) but wouldn't accept my cc info?!? It did work when I tried@ 5:45 pm, so I'll give you the benefit of the doubt, since I do like the good battery info section on your site.

Received battery on 2/26 & it is working fine!. Ben

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Versharia B.
0 reviews
0 helpful votes
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September 28th, 2014
Verified purchase

Great job! The equipment for my laptop such as the battery and charger were shipped on time and it was perfect type! I did not take long for it to arrive and the products works just fine. I will consider coming back and to shop for a new battery or product from this website! I give this five stars! :)

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John V.
0 reviews
0 helpful votes
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August 11th, 2020
Verified purchase

Based on my experience, LBE should be the first place to go for any laptop battery. The computer manufacturer could supply only a reconditioned battery, at almost three times the price of the one I bought from LBE. Another company billing itself as a battery specialist had laptop batteries, but did not have mine, nor could they order it. A big box electronics store did not even have batteries, but claimed that they could order them. I didn't bother.

LBE's ordering process is simple and efficient, delivery was precisely as promised, and the battery life is longer than that of the original. LBE is how business ought to be done.

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A A.
0 reviews
0 helpful votes
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August 22nd, 2015
Verified purchase

This is my first order. 3 choices were presented and it's not clear what the difference was between 2 of them. I'll have to wait to check the timeliness of delivery, quality of the product, and how customer service performs if I need them.

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NORMAN L.
0 reviews
0 helpful votes
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December 22nd, 2016
Verified purchase

I am very pleased with the service and the total shopping experience with this company. They do track orders internally and notified me of a glitch wth my order and that it would be shipped late and when to expect delivery. I call that good customer service.

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Kathy B.
0 reviews
0 helpful votes
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November 6th, 2014
Verified purchase

Made an order sept 25 of a adapter and battery received adapter on oct 3 with note saying battery to be shipped next week? It's now been 2 weeks. I also have left 2 messages on voicemail for customer support with no call back

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Louise S.
0 reviews
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August 16th, 2015
Verified purchase

I am very happy with the service and delivery of my battery. I had originally ordered from Toshiba Direct, it has been 5 months and still no battery, one delay after another. Contacted you, and got it within 3 days and the price was right. Thank you

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Tomas G.
0 reviews
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October 5th, 2014
Verified purchase

Unbelievable ease of ordering and time to get here! The battery was an original Samsung battery and it holds just as much charge as when I got my laptop new. Really Samsung's fault for quality...it beats buying a new laptop and it still runs great! Will definitely recommend to others and will definitely be back!

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Andre D.
0 reviews
0 helpful votes
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June 13th, 2015
Verified purchase

Quick and Easy and saw other great reviews. Also like the honesty in your descriptions about your products...Not only that I ordered the wrong battery and you guys shipped me another batter the same day. You also sent me a pre-paid return label for the one I bought that needed to be returned. Outstanding job...

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Jim H.
0 reviews
0 helpful votes
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March 1st, 2015
Verified purchase

No issues. Just finished five days of conditioning the battery. So far everything is fine with the quality. I could have bought a cheaper battery, but prior experience with another supplier ended up with quick battery failure.

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Joanie D.
0 reviews
0 helpful votes
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October 5th, 2014
Verified purchase

Called company to ask a quick question. Very helpful and pleasant. Received the battery quickly and it works perfect. I am following the guidelines to condition my battery for optimum performance and everything is working as stated.

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Sal D.
0 reviews
0 helpful votes
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January 15th, 2017
Verified purchase

The buying experience made it very easy to match up my battery. Easy to pay. Very fast delivery even with the regular USPS method. Laptop battery express included instructions of how to improve and extend battery life which I recommend you read and follow before you install your new battery. Just so you know, I ordered and returned a battery from a competitor for 1/3 less the cost. So glad I found Battery Express.

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Barbara D.
0 reviews
0 helpful votes
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October 25th, 2016
Verified purchase

Hoping Laptop battery express lives up to good reviews.
I'm happy;the battery works. I wish it had a longer life, seems to last a couple of hours. It is definitely an improvement over the old original battery.

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croswell p.
0 reviews
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January 27th, 2014
Verified purchase

Everything perfect! Shopping was so easy, Found the battery I needed. Shipping was great. My sister will be ordering battery in near future. Recommend Laptop battery express to everyone. Battery is installed and working perfect! Thank You!

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kris r.
0 reviews
0 helpful votes
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October 29th, 2017
Verified purchase

Reviews dependent on item arriving, working, and lasting a minimum of 2 years with near full charge.

The fact that you ask for the same information below that you already have subtracted a star across the board.

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Richard K.
0 reviews
0 helpful votes
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October 1st, 2016
Verified purchase

I just got the battery so it's too early to tell if it is a quality product and will last longer than the cheap replacement battery I last bought. The website was easy to navigate and provided good information and clear battery management instructions. There were many cheaper battery alternatives but I'm hoping this is a better quality. However, as I said only time will tell.

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Ronaldo L.
0 reviews
0 helpful votes
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January 24th, 2016
Verified purchase

Website was fantastic for finding the battery I need -- will be able to judge the utility of this site once I receive my order. Although at the moment I have only completed 3 of the 5 required battery discharge procedures for the first week, early results of the improvement already observed in battery strength are very, very encouraging that this battery will last a long time.

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Rich a.
0 reviews
0 helpful votes
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July 28th, 2015
Verified purchase

The online ordering process could be more intuitive. For instance, how to actually get to the "cart" was a bit clunky and not as obvious as it could be.

I was extremely pleased to find the additional information on your website which was specific to the particular battery I needed. My wife (battery was for her laptop) was ecstatic over the fact this oversize battery conveniently propped her laptop into a very useful and desirable position.

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Travis X.
0 reviews
0 helpful votes
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October 19th, 2014
Verified purchase

Was annoying that your website kept telling me of offers (e.g., add an adapter and get $10 off, spend $100 and get $5 off) that I supposedly qualified for but then when went to apply them I was told it didn't work with no explanation as to why. Seemed like a "bait-and-switch" tactic. Had to go to a 3rd party website to get a working coupon code. Would have expected those from your own site to work better...

But, products shipped fast and seem to work very well.

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Anita E.
0 reviews
0 helpful votes
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January 5th, 2015
Verified purchase

Happy to have found laptopbatteryexpress.com. I learned from their website that other sites would have sent me a replacement battery which required installing a Disk to make changes to my system, which could have caused problems with my computer. The battery sold by laptopbatteryexpress.com does not require the installation of such a disk. Their battery was ready to install with no changes to my computer. Their battery worked well (slight difference in the "fit") and unlike other websites they provide a 2 year warranty; others only provide 6 months to 1 year.

Thumbnail of user timd66
Massachusetts
1 review
1 helpful vote
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March 12th, 2017

The battery only lasts about 2 hours even with no programs open and running a screensaver. The product information said I would get 3-4 hours of use.

Thumbnail of user robertb14537
Robert B.
0 reviews
0 helpful votes
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February 18th, 2015
Verified purchase

My replacement battery was received exactly as expected and was installed without any problems. Instructions were provided on how to initialize the battery and manage it for optimum life and efficiency. Thus far I am a satisfied customer.

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Amanda R.
0 reviews
0 helpful votes
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October 4th, 2015
Verified purchase

The new battery for my Alienware M15X came quickly and worked just fine! (My old one was ~6 years old and was not holding a charge anymore.)

My only complaint is that it does not lock in place very well. I would not even notice this issue if I did not carry my laptop to LAN parties so often. If I don't remove the battery before traveling, it will fall out. I have to snap it back on before I can play. Despite the new minor annoyance, my laptop is reliable once again.

Thank you!

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Stephen A.
0 reviews
0 helpful votes
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September 18th, 2015
Verified purchase

Laptop Battery Express stocked the battery I needed. The OEM doesn't and my laptop is only three years old. Competitive pricing well below the OEM and Affiliates' price, if your lucky enough to find one in stock. I got free and same day shipping. Stocked, Competitive, Fast and post sales follow-up. My new one stop shopping place for batteries.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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