• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user davide4785
David E.
0 reviews
0 helpful votes
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March 30th, 2016
Verified purchase

Wait until I get the product. The age of a lithium Ion product is key to the quality.

I am a bit concerned about how quickly it drains, but I have not adjusted the power settings since I opened all the power settings some time ago. I am conditioning the battery to partial discharges and recharging. Everything seems perfectly fine, even the temperature.;-)

Thumbnail of user jessicao1696
jessica O.
0 reviews
0 helpful votes
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February 1st, 2017
Verified purchase

I'd like to know the final cost, i am unsure as to how much this will be. Tax amount said $0, and I'd like to know what to expect for customs/duties cost

-- update

I'm very happy with the delivery time, it was so quick i was worried it would sit in customs for awhile.
It was shipped to the door and i didnt not have to pay any extra duty or fees on it

If i ever need another battery i will visit this site again
Thank you

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Rachel J.
0 reviews
0 helpful votes
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March 19th, 2015
Verified purchase

Very easy to find my model # for exact laptop battery I needed. I bought a battery from a local Batters Plus and wasn't impressed, so I returned it. I immediately bought off this site, which I had been looking at for a month. I ordered right after I returned other one, for $20 cheaper, and got it in 3 days and it's far superior to the other one. I love it! Thanks! No issues, will be back again when the time is right!

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Ray P.
0 reviews
0 helpful votes
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November 4th, 2014
Verified purchase

USPS screwed up and didn't leave a notice of attempted delivery in my mailbox and after 4 days I finally went to the post office and they found it sitting on a shelf of undeliverable mail. They blamed it on a part-time relief worker not properly doing their job.

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Annie S.
0 reviews
0 helpful votes
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March 10th, 2016
Verified purchase

Difficulty using site... had to try 3 times for it to put in to the cart what I was ordering. I have ordered an item from you before and am very pleased. Thank you!

Received the second product and as with my earlier order, couldn't be more pleased. My computer is up-and-running again and I didn't have to purchase a new one. Thank you for your reliability!

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Spiro W.
0 reviews
0 helpful votes
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May 6th, 2015
Verified purchase

I want to support an American company - great web pages and information and I got the right part the first time. After buying a battery from a "cheaper" company my IT shop installed it - it didn't fix the problem and they were convinced it was a motherboard issue.
I said no way - so I decided to use laptop battery express. After reading that they have the IC chip in it to control the circuitry this was the one for me - guess what? It WAS a battery issue and not a motherboard. As a last ditch effort if this didn't work, HP wanted me to ship it to them and they were going to replace the battery for $249 + shipping - NOT! Saved over $150 - worth the few days wait to get the battery. So impressed, I called to thank them.

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Joan T.
0 reviews
0 helpful votes
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September 22nd, 2016
Verified purchase

Ok except whenever I wanted to look at my cart the number of items ordered increased. Only wanted to order one. Cancelled and began again. Now that I have the new battery and installed it, I still receive messages from Samsung as follows. Easy Display Manager Battery Warning. Battery life time in current state is not longer. Because you may lose your data during using. Please replace to new battery. (honest goods). Tip: Battery pack is consumerable device. This pack is not working correctly or life time is not longer. Please use to replace to new battery (honest goods). I have tried to remove this message without success. Is it a real warning? Perhaps I didn't even need to purchase a new battery. Anyone know more about this message?

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Evan R.
0 reviews
0 helpful votes
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February 24th, 2015
Verified purchase

The Sale and handling were fine. However let's face it you can only do so much to sell a product over the internet. A battery is a battery not something that is exciting like a puppy. I found your price to be a little high but went ahead and bought your battery because I wanted a reliable product. Only time will tell where I made a good decision or not, If yes then I will likely buy from you again. If not, I will not,

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Phillip A.
0 reviews
0 helpful votes
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May 21st, 2016
Verified purchase

Very satisfied. Order actually arrived earlier than projected. Ordering process was easy; quality product, and the battery that arrived was the one that I ordered. I will order from laptopbatteryexpress.com again in the future. Thank you for this well run, fully stocked site. It was just what I needed, and the product was a good value for the money.

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Sion M.
0 reviews
0 helpful votes
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September 2nd, 2016
Verified purchase

Very easy shopping! I am somewhat disappointed with the Toshiba battery received since it never builds up to 5 to 6 hours left as did the original Toshiba battery! It only lasts about 3 hours before warning the battery is low with about 6 to 7 minutes left! This is the first time I have had this problem in ordering a new battery from Toshiba!

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Michael M.
0 reviews
0 helpful votes
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July 3rd, 2020
Verified purchase

My experience with Laptop Battery Express was excellent. I felt the price was fair. Other companies online were cheaper but they were located in China. I liked having the ability to buy from a company in the United States. The service was great and the delivery was on time. The battery was easy to change and it works perfectly. I highly recommend Laptop Battery Express.

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jmarie S.
0 reviews
0 helpful votes
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March 18th, 2014
Verified purchase

I am completely happy with my purchase from laptipbatteryexpress.com... they were very quick at shipping my order & the price was the best I found for what I needed. My new replacement battery works perfectly. I would definitely recommend them to anyone.

Thumbnail of user ronaldl2316
Ronald L.
0 reviews
0 helpful votes
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December 20th, 2016
Verified purchase

Had to call customer support to verify if my selection for a laptop battery was correct. Came on the line very quick and explained the differences from my OEM Toshiba battery and what they are selling now as a replacement. Was very happy.

Thumbnail of user rgq3
RG Q.
0 reviews
0 helpful votes
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September 16th, 2015
Verified purchase

So far found the battery I need. Wait to try it when it comes.

Received the battery. I was expecting to get more battery life but it barely gets 3 1/2 hrs after a full charge. I have been following the charging/exercise instructions hoping that it will improve.

Thumbnail of user gailc1156
Gail C.
0 reviews
0 helpful votes
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July 5th, 2014
Verified purchase

The original battery was defective. When I contacted your customer service, the person I spoke with was courteous and rapidly deduced that the battery needed to be replaced. He sent me a new battery and return label which arrived promptly.

Thumbnail of user joannel912
Joanne L.
0 reviews
0 helpful votes
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February 20th, 2015
Verified purchase

So far so good, now let's see if I get my product. It took two weeks to receive my battery. The web site did not indicate that the battery was back ordered, and there were no communications from the company that the battery was back ordered. When I called they informed me of the situation, but I would have been happier if I was told up front of the situation. When the battery arrived I inserted into the laptop and it worked right away.

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Phyllis M.
0 reviews
0 helpful votes
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February 25th, 2017
Verified purchase

First time that I have ordered from Laptopbatteryexpress, and I must say I was very impressed with how fast my order was processed and received. Thank you very much for the great service! Sincerely, Phyllis from Kentucky

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Lowell D.
0 reviews
0 helpful votes
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January 18th, 2016
Verified purchase

The battery I received did not work in my laptop. I contacted support and they acknowledged that there were two batteries available. One of them works with my computer but the other one does not. Unfortunately they sent me the one that doesn't. After a few reminders I have been sent a battery that supposedly will work. I have not received that delivery yet.

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Dennis F.
0 reviews
0 helpful votes
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November 19th, 2014
Verified purchase

Who wants to spend lots of time on a battery? I found this website, found the battery I needed at a reasonable cost, delivered free. It arrived quickly and has performed as it should. I will recommend laptopbatteryexpress.com to others.

Thumbnail of user joycea1414
Joyce A.
0 reviews
0 helpful votes
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April 25th, 2016
Verified purchase

Shopping was good. Due to personal reasons I preferred not giving out my email. I wish a person can opt out of this as a family member has hcked into my account several times and constantly having to change everything and they make it so I can't get back into it.

Thumbnail of user scotc72
Scot C.
0 reviews
0 helpful votes
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December 20th, 2014
Verified purchase

My one comment is the conflicting information regarding length of warranty. For the Dell D620 Laptop I purchased under its Description it states 2 year. Under, its Technical Specs it says 1 year. Even on your about About page you state: "Each battery carries a 12-month warranty and a money-back satisfaction guarantee. We never deal in used or refurbished batteries and we will only represent batteries that carry a full 2 year warranty with grade A, li-ion cells." Again, confusing. Is the warranty 12 months or 2 years? Before ordering, I called and asked and was told the Warranty was a full 2 years. But based on the conflicting information on the site, I can only give you 4 stars for the shopping experience.

Thumbnail of user stephanieg2943
Stephanie G.
0 reviews
0 helpful votes
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April 7th, 2019
Verified purchase

Finally a battery that works! I received the package quickly and installed it; battery displayed at full with over 3hr of battery life which is great! I have tried buying 2 other batteries and this is the only one that has worked so thank you.

Thumbnail of user carolm5654
Carol M.
0 reviews
0 helpful votes
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April 17th, 2014
Verified purchase

The battery was a tiny bit too large so it does not fit exactly right in my laptop computer. For $80, I expected a perfect fit. It works so I don't want to hassle with trying to get a battery that fits like it should.

Thumbnail of user carols473
Texas
1 review
0 helpful votes
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August 18th, 2018

Received replacement lap top battery in a timely manner. Arrived
In good condition, working perfectly.

Thumbnail of user danielb2979
Michigan
1 review
0 helpful votes
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December 4th, 2022

The package arrived in good shape and I installed today. It works great! Excellent transaction +++++.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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