• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user raynal13
Rayna L.
0 reviews
0 helpful votes
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May 5th, 2014
Verified purchase

Unfortunately it was not a battery I needed for my laptop, it was the processor, so I just returned it and laptop battery express was wonderful to work with. They were courteous to work with. I would definitely do business with them.

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Sara C.
0 reviews
0 helpful votes
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February 5th, 2017
Verified purchase

The battery arrived in about 5 days inc. weekend. It installed easily and is working well. Time will tell if it is living up to its press. I like the instructions for partialling discharging about 5 times in the first week.

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Edwin F.
0 reviews
0 helpful votes
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October 21st, 2015
Verified purchase

I received my order in a timely manner. It wasn't too costly. However, I wish I had known that the type of battery I placed an order, while compatible with my laptop, is not entirely compatible with lenovo since it can not be recharged. Lenovo's software/ energy management drivers recognize that the new laptop battery is not a standard, manufactured battery from lenovo and will not allow it to be charged unfortunately. So once I've used the battery once, it can no longer be recharged.

More research on my part would have avoided this altogether.

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Kelly W.
0 reviews
0 helpful votes
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June 7th, 2016
Verified purchase

The site was easy to use. In the description of one of the batteries that I ordered, it was supposed to have rubber feet on it and it did not. I had to put my own rubber feet on it so the table tops would not get scratched. Other than that. The battery looked new and was 100% charged. It fit correctly and functions correctly.

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Henry J.
0 reviews
0 helpful votes
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June 8th, 2015
Verified purchase

I had three years service life from the previous replacement battery bought here! I figured I would purchase again!

The battery arrived very quickly, Thanks! Followed the included instructions regarding the recharging of the battery. I getting very good usage time from the new battery. Thanks again!

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Val F.
0 reviews
0 helpful votes
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October 2nd, 2015
Verified purchase

I appreciate the easy-to-navigate website. My battery arrived quickly and fit my laptop perfectly. I especially appreciated the "battery tip" sheet included with the order. I would highly recommend Laptop Battery Express.

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Rachel O.
0 reviews
0 helpful votes
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November 28th, 2017
Verified purchase

Everything went great. The battery came in a timely manner, it worked when I put it in, and the provided instruction page was helpful.

The only thing that was kind of unfortunate was that when I received it I had noticed one of the edges where you screw it into the computer had broken off so I was only able to screw one side of the battery in.

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Brenda F.
0 reviews
0 helpful votes
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December 5th, 2014
Verified purchase

The battery would not recharge. I followed all the instructions. Still continued to receive a message saying the battery was not recognized and to call Dell to order the correct battery. I contacted laptop battery express and talked to a very helpful representative. He has arranged for me to send this battery back and receive a new battery.

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Gwynnn N.
0 reviews
0 helpful votes
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December 11th, 2016
Verified purchase

Received my battery in a timely matter. Read instructions, turned off my laptop, installed the battery, turn it back on to charge. It did not charge! Battery did not lock in correctly! Got 100% charge now after making sure the battery was locked in.

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Loriann W.
0 reviews
0 helpful votes
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August 5th, 2016
Verified purchase

I was very pleased with the timing and delivery of the battery, unfortunately, the battery
Did not work on my computer. I did reach out to the company and they provided me with
The information on returning it.

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Mark M.
0 reviews
0 helpful votes
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February 9th, 2016
Verified purchase

The agents were very knowledgeable on the type of battery I needed for my Toshiba Laptop. They explained the process on how to condition the battery for a longer life. I followed the instructions included with the Battery.

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bruce s.
0 reviews
0 helpful votes
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December 14th, 2013
Verified purchase

I ordered a battery from another site and it took a week to arrive and it would not charge. I sent it back (at my expense)and i am still trying to get my money back. I then found laptop battery express and was impressed that if the battery had to be returned, even if it was my fault, i would not have to pay. I ordered the battery and it was here in two days. The battery works great.

Thumbnail of user susanp170
Georgia
1 review
0 helpful votes
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April 19th, 2017

I am very pleased with the service I received, the battery is fine and the price was great. Thanks for all the useful tips!

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Carol B.
0 reviews
0 helpful votes
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July 7th, 2016
Verified purchase

I had a problem selecting the proper laptop battery. When I left a message for a call back, Tom called the next day and helped me very much. He provided the proper information and when I placed the order, I used the discount code Tom gave me which helped me save $5. I am very pleased.

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Jeanette L.
0 reviews
0 helpful votes
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September 8th, 2015
Verified purchase

Your website was very easy to navigate and choose the correct battery. I received the battery while on vacation and have not installed it yet so I cannot comment, but I assume it is the correct battery.

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Robert G.
0 reviews
0 helpful votes
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October 11th, 2015
Verified purchase

When I needed help finding the battery, your staff was there to assist. Ordered battery i need.

Currently awaiting, what I hope is the correct battery. IF the correct battery is received, some ratings will be upgraded.

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Sidney M.
0 reviews
0 helpful votes
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October 10th, 2016
Verified purchase

Garrett is an excellent customer service representative. Thank you for your service Garrett. I hope your superiors understand your value and commitment to the company that you work for. I appreciate your courtesy and professionalism.

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Eleanor P.
0 reviews
0 helpful votes
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June 17th, 2014
Verified purchase

Found battery that looks compatible with my laptop.
Watched video description and saved $5.
Good description of quality of battery parts.
Excitedly hopeful that this battery will solve my laptop issues.

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Global D.
0 reviews
0 helpful votes
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January 25th, 2016
Verified purchase

This was supposed to fit into a Dell laptop model# E6420 but it does not fit. We would like to return. I sent an email to the sales email address and have not heard back about returning the item. Please contact us, so we can arrange a return of this item.

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Joyce M.
0 reviews
0 helpful votes
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June 24th, 2016
Verified purchase

Ordered battery and satisfied that it was quick delivery.
Put battery in laptop computer and followed the instruction that came with the battery and the battery would never charge to 100%. Day by day it would never charge and as of 6-23-16 it was 22% and today 6-24-16 it was down to 10%...so needless to say I am not satisfied with the battery and have contacted Laptop Battery Express with this information and to ask for their input about this battery and I would expect a new battery or replacement.

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LMB V.
0 reviews
0 helpful votes
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August 14th, 2015
Verified purchase

The website is easy to use and the correct battery arrived in a few days. This is my first battery replacement on a Toshiba laptop. This battery was much less expensive than a genuine Toshiba battery. It's only been a few days with the new battery, but so far, so good.

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Smoak V.
0 reviews
0 helpful votes
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February 3rd, 2014
Verified purchase

Batteries were easily identified and website is user friendly. I ordered an international adapter for 2day shipping and someone from the company was afraid I was expecting it to arrive a day earlier than possible. A courtesy call to me to make sure I wouldn't receive the shipment later than I needed was a nice surprise. The batteries arrived nicely packaged and have worked beautifully so far.

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ADH A.
0 reviews
0 helpful votes
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September 8th, 2016
Verified purchase

I chose Laptop Battery Express based on the 2-year warranty that was offered on the Mac Pro battery. The price was the same for batteries with a 1-year warranty. The battery fit and finish was very good.

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Carlos N.
0 reviews
0 helpful votes
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September 25th, 2017
Verified purchase

A very nice site to navigate and find a battery for my laptop.
I searched for hours to find my battery and I found a true gold mine at your site.
I will be a loyal customer if you continue to be a great company.

Thumbnail of user erichz2
Ohio
1 review
0 helpful votes
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August 13th, 2018

The site was easy to use, the battery came in fast, in time for my daughter to take her laptop back to college

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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