LaptopBatteryExpress

Very confusing site. Would not accept credit card first couple tries---wrong format. After a start over, order finally went through (I hope). The 3 star "buy again" will depend on whether or not the battery works (and charges) in my laptop.

Update: Received the battery, and it works great. All's well with battery express.

I hope your batteries a better than the last two times I've ordered online, not with your company but other vendors.So far after cycling the battery as written in the instructions, it is working fine.

The web site is easy to navigate with ample product information, and my order arrived sooner than estimated. Very satisfied with the battery's performance thus far. Laptopbatteryexpress.com will be my source for laptop batteries henceforth.

It took too much effort to find the "View Cart" sign. I'll be glad to revise the rating shown above after I've received and used the battery a couple of times.

The product arrived on time in great condition, and works just as I hoped it would. I look forward to my next purchase from your website.

I got a bad (totally discharged) battery the first time. As soon as I wrote an email to complain about it, the next am there was a reply indicating another had been shipped. It arrived in a timely manner, worked (43% charge upon receipt) and now all is well

Easy-to-use received when promised. Good price and WEB site very easy to use. Would recommend to anyone needing a battery

I ordered a laptop battery and it arrived in about a week. Works great. Will definitely buy from them again.

I received the package and when I opened it up I inspected the battery and found out that it was cracked I was not satisfied with this I will do a return our money back

Shopping here is much easier than going through the site recommended by the company who made my computer. One of the requirements for ordering from those sites is you have to be a business. An individual can't even check the site to see if the part needed is available. This site had what I needed and was very user friendly. Free shipping, while not a necessity, is also a plus in my book. So far I am very pleased.

I was happy reading other purchaser's reviews. But most of all, I really wanted clear information about the batteries before purchase. That information is what sold me on making my purchase with your company.

Emailed specific questions on which battery was for my laptop. Received an immediate reply. I'm very confident the battery purchased will give me years of trouble free service.
Fred was extremely helpful. Thanks Fred!

Great place to shop! I'm especially pleased with your $5.00 discount on my order. Thank you very much. And FREE Shipping? You're my battery place forever. I've kept your web address; so no more searching to find laptop batteries.

Battery was not shipped next day as advertised, but the following Monday. Will have to see how well it lasts to determine how satisfied - initial charge time is not very good - just holding charge for a couple of hours.

My shopping experience was fine. Unfortunately, my Dell laptop does not recognize your battery and won't charge it. Fred Dubois (?) has given me some suggestions to try to rectify this problem. But I have not had a chance to try them. I will, however, after my wife returns from the hospital.

Purchased same battery from Amazon in July w/out checking manufacturer & that battery was dead by mid-November. Found the Samsung one here purchased immediately w/out looking any farther. Ordered on a Wednesday, it was here Friday evening, and installed on Sunday. Counting on Samsung's to last much longer than 3 months.

I ended up having to return the battery as it would not charge after a couple of days. However, John in Tech Support was a great help and is sending me a new battery. Great service! I will definitely buy from them again.

Very reassuring when you browse this site. Complete with how-to video for your specific model. They give the impression of integrity and knowledge and back it up with top quality products plus very fast shipping. Who could ask for more? Very highly recommended.

Had issue checking out. Message said I was already registered and needed to log in but when I clicked on "Forgot Password" system could not find my email address! Otherwise no problems.

Received new battery but the "Extended Run" model was sent rather than the one that I ordered. This battery doesn't allow the laptop to be connected to a docking station, which is how the laptop is most often used. The correct battery is being sent to me.

All was more than acceptable to me and I am a pretty demanding customer. Items received in excellent condition, well packaged, etc. Professional web site, outstanding customer service, this is what I strive for in my own business which is landscaping. I also spent 20+ years in the retail ski business so I can appreciate what it takes to deliver such good service. They got the job done quickly and efficiently so what more could one ask for. Jim

Website easy to use. Quick turnaround. Well packaged. Products as described and worked as expected.

The battery arrived earlier than predicted, appears to be of good quality and works fine. Also enclosed were some helpful suggestions on charging and prolonging battery life. To date I am completely satisfied.

The battery arrived quickly and was shiny and new with specific instructions about charging... which was all to the good. However, after several days I checked the battery and found that it has NO charge. No lights lit up on the battery. I have sent two inquiries to Laptop Batteries Express ( one by Email and one from the Website.) describing the situation and seeking advice. Sadly the company Laptop Batteries Express has declined to respond specifically, instead this survey arrived. The survey fails to address my current dilemma. I really would like a working battery--currently I have two dead ones which, I fear, are about as useful as filling out these surveys.
Please prove me wrong! -- Lee Alden

The order and shipment process was easy.

However, upon receipt of the battery, it did not recharge in the HP charging system, so I am having to return the battery for full refund, as promised at purchase time.

Great experience - down to the instructions for how best to utilize my new battery. Have had for about a week now and it is working perfectly! 100% would recommend to others who need replacement parts for their machines.