• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user georgiab412
Georgia B.
0 reviews
0 helpful votes
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March 12th, 2020
Verified purchase

Great selection, valuable reviews... hope delivery and service are the same!

Delivery was earlier than expected and we were kept informed about any changes in the initial delivery date.

We would order again if we had a need. Thank you.

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Richard C.
0 reviews
0 helpful votes
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September 7th, 2015
Verified purchase

Surprised to learn my battery was nearing replacement but glad to learn of your pricing, below Fujitsu factory list. From my brief experience to date, this battery has a much longer life than the factory original--a most pleasant surprise indeed.

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Tom S.
0 reviews
0 helpful votes
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March 18th, 2016
Verified purchase

Your website structure smacks of an amateur attempt. Spent 30 minutes navigating errors and problems to place this order. Your website is an affront to e-commerce... When I gave a last attempt and called by phone, the call was mishandled.

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Sherry L.
0 reviews
0 helpful votes
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October 14th, 2015
Verified purchase

Laptopbatteryexpress.com had the battery I needed for less than what it cost locally. It arrived in a timely manner, and a higher than 80% charge. I am very happy with my purchase, and would recommend this company to my friends.

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Donnette W.
0 reviews
0 helpful votes
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February 17th, 2015
Verified purchase

Just a little confusing during the selection process. The battery type changed after I selected the correct battery for my computer. Had to double/triple check that that was the correct battery. Would be easier if there was a note referencing, same battery for more than one computer. Good price; varied options for delivery with detailed explanation. Appreciated the summary on battery care. Explains how I killed my current battery and how to avoid that in the future. I didn't give 5 stars because I have not yet received the product as ordered and used it. Hopefully, there will be a review option post delivery and everything will be positive.

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Don B.
0 reviews
0 helpful votes
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January 19th, 2015
Verified purchase

I am a computer illiterate, but still found locating product and purchase easy. Since product has yet to arrive, final comment is to follow...
All is good. Arrived faster than I thought it would. I was afraid I would order the wrong battery, but everything worked out fine and computer is functioning again as it is intended to do. Happy camper.

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Brad B.
0 reviews
0 helpful votes
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January 4th, 2016
Verified purchase

This site in incredibly easy to use. The battery is the right one for the computer. Delivery time was a little slow probably due to holidays. You cannot beat the price, time will tell if it is a cheap generic battery like the kind that are so easy to come by with cell phones. I have hope that it is not.

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Alex Y.
0 reviews
0 helpful votes
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December 25th, 2013
Verified purchase

I am want to return this item. It appears that it does not fix the problem I had. It won't charge all the way, even though I have tried changing all the settings. I believe I spoke with Fred, and he may be already working with that, but please tell me how to return it. I just don't think its working and we've realized replacing the power cord fixed our problem.

Thumbnail of user terrys1717
New Jersey
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Battery arrived when promised and in good condition. Have had it installed for 3 days and so far it is working as expected.

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Robert G.
0 reviews
0 helpful votes
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August 16th, 2014
Verified purchase

So far, so good. I'll have a better opinion once my order is fulfilled.

The delivery surprised me! The battery came a day sooner than I had expected. The battery is a FACTORY ORIGINAL Lenovo 9 cell battery, completely NEW. I am getting excellent life out of it, and a couple of days last week, my laptop went a full day without having to connect to charge. On average, I am getting about 6 hours out of a charge...

Thank you Laptop Battery Express. I have already recommended you to some people.

Very satisfied customer.

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Amira Z.
0 reviews
0 helpful votes
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September 15th, 2015
Verified purchase

After waiting 18 days for delivery of a new laptop battery from Sears, they informed me that they could not fulfill my order. I placed an order with Laptop Express and had my new battery in two days! Why didn't I know about them 20 days ago. The headaches I could have been spared!

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Bruce S.
0 reviews
0 helpful votes
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July 8th, 2015
Verified purchase

Reasonable price and received in 2 days. Charged and tested and works great. Original lasted almost 4 years under very heavy use. 24 hours a day as a TV tuner recorder for over a year. Hope this lasts as long as the original.

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Sharon R.
0 reviews
0 helpful votes
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August 23rd, 2015
Verified purchase

Great all around experience from shopping to delivery. The products were actually delivered a day earlier than was expected and the order was perfect and exactly what I needed and ordered. The prices are lower than anywhere else I have looked! Thank you for a positive ordering and delivery experience. I highly recommend laptopbatteryexpress and will tell everyone I know they will not go wrong from ordering from here.

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William S.
0 reviews
0 helpful votes
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January 12th, 2016
Verified purchase

So far so good. Now that I received my battery, I can say I am very pleased with the way every thing went. Fast shipping,the right battery. Everything they said was right on. I would recommend them to whoever needs a laptop battery.

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Neil R.
0 reviews
0 helpful votes
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July 16th, 2015
Verified purchase

It was easy ordering. We'll see how quickly I receive it! I received the order in 2 or 3 days. So, I can say that shipping was as fast, as the ease of ordering. Great overall experience! Will definitely do business with again!

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Michael S.
0 reviews
0 helpful votes
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October 4th, 2016
Verified purchase

It took 5 seconds to find the replacement battery for my computer. I tried to get one from Hp and had to return it two times due to errors on their part not to mention the 30 - 45 minute phone call wait times.

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Carlton B.
0 reviews
0 helpful votes
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March 23rd, 2015
Verified purchase

Site build and product information and videos are very well done! Am looking forward to receiving my order.

Received my order and it was exactly as promised. Plug and play! Will absolutely look to laptopbatteryexpress.com for any future battery needs. Very satisfied customer.

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Charles S.
0 reviews
0 helpful votes
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October 11th, 2017
Verified purchase

Good experience except that the checkout is a little different than I usually experience. I set up the payment page but got caught in circle until I figured out that I needed to complete everything on the page and be sure all fields are complete before clicking submit order button. Clicking paypal or submit order resets some items on the page and then things must be redone.

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Russell Y.
0 reviews
0 helpful votes
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November 13th, 2014
Verified purchase

Excellent service and delivery. However, my laptop still doesn't work with the new battery. Not sure if the battery was dead on arrival or the laptop has another problem. I intend to have the battery tested at Batteries Plus, then return it if it is defective.

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Jason F.
0 reviews
0 helpful votes
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June 25th, 2015
Verified purchase

The battery is correct and is working quite well, thank you! I do wish, however, that I had known that this particular model has "feet" that stick out the bottom. The original HP battery did *not* have them and so the laptop used to lie flat and now it no longer does, but the battery is otherwise correct and we are happy to have a working portable PC again.

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Betty P.
0 reviews
0 helpful votes
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January 6th, 2017
Verified purchase

Thank you for following up. I was away when the battery arrived. We just got back from vacation. I haven't installed it into my laptop yet. I suppose I should do that this weekend to be sure it's working properly. I have ordered batteries from you before and the product was always problem free.
Thank you. I'll be in touch if I encounter a problem.
Betty Peltekis

Thumbnail of user cherylw1482
Minnesota
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Delivery was very slow. It sat in a post office for over a week.
I haven't tried the battery yet but will in a few days or so.

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Gary M.
0 reviews
0 helpful votes
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January 30th, 2015
Verified purchase

Their website was very informative and the shopping experience was straight forward for a first time user of the site. Prices are a bit high but justifiable for a good quality battery. I am generally satisfied with the battery but slightly disappointed that a full charge sometimes lasts less than 2 hours. When it was brand new, the original battery in my laptop would operate 3 - 4 hours on a full charge so this isn't an exact replacement. The cost of the battery I purchased from Laptop Battery Express, however, is about half the cost of buying an exact replacement from the laptop manufacturer, so I feel I got good value for what I spent.

Thumbnail of user jamesp2347
California
1 review
1 helpful vote
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September 28th, 2020

Sent battery to wrong address. Had to file a complaint with PayPal to get a refund. The customer service manager is an arrogant prick.

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Donna L.
0 reviews
0 helpful votes
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February 9th, 2017
Verified purchase

My Thanks to Tom! Extremely helpful, treated me with respect and answered all of my questions to my total satisfaction. Terrific response to everything he was just Great! I would recommend Laptop Battery Express to everyone!

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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