• LaptopBatteryExpress

LaptopBatteryExpress

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Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

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44,833 reviews

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How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

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Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user stephenr1767
Tennessee
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Laptop battery I ordered works great and the delivery time was lightning fast.

Thumbnail of user wesleyd145
New York
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

I had trouble identifying the proper battery for my laptop, but a few e-mails later, I had the correct battery ordered along with several tool batteries. I received the package much quicker than expected for free shipping. It has been a good experience!

Thumbnail of user mariav1952
Florida
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Easy to track and battery was delivered ahead of schedule. Installed now and it is working well.

Thumbnail of user rickc887
North Carolina
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I had no problem ordering the exact replacement battery for a lenovo yoga laptop from your site. It arrived safely, packed well and in sealed bag. After install, laptop charged perfectly and functions properly. I recommend laptop express to anyone seeking a quality product.

Thumbnail of user johnf4655
New Jersey
1 review
0 helpful votes
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December 5th, 2022

My purchase experience was flawless. They helped me get reconnected since I forgot my user information. On top of that they kept track that they had offered an in-line coupon, so it continued showing up in my cart. I was kept informed all along the way and I felt like I was being treated like a king. We received the battery quickly (according to their predictions) and installation was breeze with clear instructions.

I know from experience that this battery will last longer than the junk I've bought elsewhere. It finally started losing its charge but it's been years since we purchased the last replacement battery. I believe that one lasted as long as the original, which I was impressed by.

These are my go-to battery people.

Products used:
Laptop battery

Service
Value
Shipping
Quality
Thumbnail of user richt94
New York
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

Just what I needed. Very fast shipping, arrived in a few days. Way ahead of the estimated shipping time for free shipping. Had the percentage of charge indicators on the battery, just like the original, most other sellers don't. Would definitely buy again from this company. Thank you!

Products used:
Laptop battery

Service
Value
Shipping
Quality
Thumbnail of user peggyr427
Michigan
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Fast service, the battery fit the laptop and has worked perfectly

Thumbnail of user normk
North Carolina
1 review
0 helpful votes
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May 7th, 2017

Have used laptopbatteryexpress.com before; will definitely use it again when the need arrives.
Easy to find the right battery with a guarantee that it's going to fit. Shipping is fast.
Overall, this is the type of service EVERY business should offer. (TimeWarner/Comcast/Spectrum could learn oh so much from this company!)

Tip for consumers:
Don't bother going anywhere else!

Service
Value
Shipping
Quality
Thumbnail of user bb190
California
1 review
0 helpful votes
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November 24th, 2017

Placing order was simple. Cost seems competitive.
Battery arrived well packaged, and a day earlier than scheduled - less than 1 week.
Tools needed to swap out were included.
Only aspect not 100% slick was the sitejabber review process - after completing the review, clicking the facebook link it seemed I needed to enter comments again?,

Thumbnail of user mikee478
Michigan
1 review
1 helpful vote
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February 26th, 2021

Best experience with an on line purchasing I have ever had. The product was exactly what I ordered, their included instructions and assembly tools were perfect. I would recommend this company to anyone looking to repair their computer or laptop. You need to do some research prior to ordering to assist them in supplying the correct parts. On a scale of 1 to 10, I give them a 12. I thank you for your professionalism and customer service.

Products used:
Laptop Battery

Service
Value
Shipping
Quality
Thumbnail of user pauls4735
Rhode Island
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

There was initially a mistake made at your facility where I received someone else's battery. Your team was quick to respond by sending me the correct battery utilizing FedEx priority shipping.

Thank you!

Thumbnail of user kentk154
Rhode Island
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

- First battery from LaptopBatteryExpress (Xtend brand) had a circuitry issue that prevented the computer from recognizing the battery. I had to pay for shipping on the warranty replacement battery. (I didn't get around to installing until after the initial 30 day period, I didn't expect issues from a $90 battery!)
- The second battery rapidly degraded over 1 year, currently about 20-25% capacity after 1 yr + 5 months (originally 4 hr battery life, now about 45 min)... A far cry from the 3 yrs claimed on their website. Unfortunately I'm outside the 2 yr warranty from my original order date so they won't help. HP Envy 15-u010dx.

Products used:
Xtend brand battery replacement

Service
Value
Shipping
Returns
Quality
Thumbnail of user debras97
California
1 review
0 helpful votes
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March 4th, 2017

Great service! Received battery before expected date!... Honestly I don't know why I need to write review that contains 100 characters! Seems if you want people to respond you would be happy with a positive response no matter what is written... period... now is that at least 100 characters!

Thumbnail of user davidg882
Texas
1 review
0 helpful votes
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June 15th, 2018

You have never failed me when needing a replacement battery for some of our older laptops! I don't buy frequently but never start anywhere else when the situation arises. LaptopBatteryExpress is First and Best source for me!

Thumbnail of user joey511
Oregon
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Easy to order, great service, purchased in the past and the owner is incredibly service driven.

I made sure to come back even though I only need a laptop battery every 2-3 years.

Don't buy anywhere else

Thumbnail of user heider8
Florida
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I recently had an old HP laptop updated but the battery was long expired. HP said replacements probably not available and they were having great sales on new laptops... Best Buy did the refurbishment and said I would just probably need to plug in the old one whenever using it. So I hunted on the internet, found this site, matched the numbers on my old battery. The new one works perfectly and I saved at least $400 vs a new laptop!

Thumbnail of user abdullahn23
Saudi Arabia
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

If you need a battery for your old laptop just go for them no questions needed, it is as simple as that.
After a long time of search and several attempts for other companies, non of them worked, I found this website and bought one for my dell xps l502x in 2019, and still working great till today.
This is my second purchase from them, and I bought one for my uncle and one for my brother.

Advantages:
1- Best batteries.
2- Fair price.
3- Easy shopping.
4- They have most, if not all, types of laptop batteries.

Disadvantages:
1- I only hope they ship worldwide.

Products used:
Laptop Battery.

Service
Value
Shipping
Quality
Thumbnail of user chrisp964
Texas
1 review
0 helpful votes
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August 2nd, 2020

Information on the web site was very helpful in understanding considerations for notebook battery purchase. Product was sent promptly. The delivery included screwdrivers for quick and clear approach to battery replacement. Instructions also accompanied the battery for charging, discharging, etc., for best battery life. Battery is performing wonderfully. This is in stark contrast to an experience with a battery purchased previously through a different company that did not provide advice and did last even a few weeks.

Thumbnail of user chrism2626
New Jersey
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

I can't recommend Laptop Battery Express highly enough! I needed a replacement for my Dell Latitude battery, and their prices were competitive, so I placed an order. When the replacement battery arrived I wasn't able to fit it, and reached out for help. I received a same day reply and assistance in selecting an alternative replacement battery which fitted with my connection cable type, and which was dispatched at no additional cost to me! A great customer service experience.

Products used:
Laptop battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user xis4
California
1 review
6 helpful votes
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March 23rd, 2021

I do not recommend you purchase anything from laptopbatteryexpress.com. My wife purchased me a Sony Vaio laptop battery for Christmas and it died three months later. I contacted the company and they said I'd need to pay them $16 to ship out a new battery, even though they sold me a piece of garbage. Spend a few dollars more and buy a quality battery from a quality company. Also, your computer doesn't need a battery to run, just remove it and plug it in. I will not waste my money with laptopbatteryexpress.com.

Service
Value
Returns
Quality
Thumbnail of user jamesc6824
Ohio
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

This battery works better than the factory battery that came with my laptop.
Very impressive, can get close to 4 hours out of a full charge.
Don't buy a cheap battery somewhere, just buy the best quality for the price and be happy.

Service
Value
Shipping
Quality
Thumbnail of user beckh5
Florida
1 review
0 helpful votes
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December 6th, 2019

I needed this laptop battery badly-the best thing is the website helped by guiding me to make sure i selected the proper battery-if i had not read what was listed at the site i would have ordered the wrong one! I am very happy that the battery arrived-earlier than scheduled, it is the exact battery i need thanks to them... and all of my laptop issues are now resolved

Thumbnail of user paulc2783
New York
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

What superlatives can apply to a simple device that does what it is supposed to do. Nothing more nothing less. It doesn't write letters to my mother on weekends, nor does it forecast the weather. It just powers my laptop and I think it lasts a fair long time. (I'll know more about that after the break in period)

Thumbnail of user judii4
Alaska
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

I had trouble finding the correct replacement, had to return the first one because I ordered the wrong one. Got the second and correct one and it's working like a charm. This is my second battery from this company. The first one lasted a long time. I assume this one will as well.

Thumbnail of user stevenb2864
Wisconsin
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Very pleased with the product. When compared to the replacement battery from HP the specifications were exactly the same at a nice discount. I could have gone less expensive on line but looking closely the specs were also a lot less. Also appreciated the instructions on initial charge and conditioning, very helpful. Everything is working great. Pay a little more, but well worth it.

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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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