• LaptopBatteryExpress

LaptopBatteryExpress

Write a Review

Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

Instant Feedback

44,833 reviews

4
See all photos
How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user rutha2024
Ruth A.
0 reviews
0 helpful votes
  • Send Message
March 9th, 2016
Verified purchase

It was very hard to find the proper replacement battery for our Thinkpad. We wrote all the numbers done from the old battery to compare and after at least 2 hrs think we found the proper battery!

Thumbnail of user nadinew178
Nadine W.
0 reviews
0 helpful votes
  • Send Message
May 12th, 2015
Verified purchase

The search engine for my parts was very fast. Unfortunately, the Coupon button on my screen, which is small, was underneath the Reviews button so it was a little difficult to activate.

Thumbnail of user robertf6386
Robert F.
0 reviews
0 helpful votes
  • Send Message
February 4th, 2015
Verified purchase

I was worried about buying and expensive OEM battery from a company other than the manufacturer but ZDNET said the company was good. I received the first delivery within 4 days, but it was the wrong battery.
I had to get in touch with service by using the new purchase line, but was informed that employee absenteeism was hurting and they got the new right battery to me in 3 days with a RA and shipping label for the wrong battery sent the first time. Charged it up fully and used it today. I was suprised because the original batteries that came with the Lenovo lasted about 5 hours and this one was at 2 % in 3. I had not intended to drain it that low. I am recharging it and will work it this week to 30% and recharge on 5 occasions and then hope the training will get the battery to a better state.
I realize problems can occur and the support people were very friendly and had a good story - I know the winter in Ohio is tough right now. The remedy was very quick and little hassle. I am just worried about the quality of the battery and will let you know in a week.

Thumbnail of user paulb7793
paul b.
0 reviews
0 helpful votes
  • Send Message
April 7th, 2015
Verified purchase

Seems like a very powerful battery. No issues with the oem charger. Just like other reviews state, this battery lasts longer than the original dell battery.

Thumbnail of user danielm7421
Daniel M.
0 reviews
0 helpful votes
  • Send Message
January 9th, 2017
Verified purchase

Seems to be working okay. My only hesitancy is that is looks like it is only giving me about 3 hours time. I hoped it would be more, but I guess it could be my power settings, not sure.

Thumbnail of user brandti4
Brandt I.
0 reviews
0 helpful votes
  • Send Message
July 21st, 2016
Verified purchase

The part was described thoroughly on the web site. It was shipped promptly. When it arrived I installed it and so far (1 week later) it is working properly.

Thumbnail of user robertw9478
Robert W.
0 reviews
0 helpful votes
  • Send Message
July 20th, 2018
Verified purchase

I received the replacement battery last week. It is too early to determine the life of the battery. That may take years but is really the rating most important.

Thumbnail of user darlenel574
Darlene L.
0 reviews
0 helpful votes
  • Send Message
December 11th, 2016
Verified purchase

I was quite satisfied. I was not completely sure that it would cure my problem, but it has. I would recommend your company to anyone who wanted a battery.

Thumbnail of user cyndis167
Cyndi S.
0 reviews
0 helpful votes
  • Send Message
February 2nd, 2016
Verified purchase

I liked being able to find what I needed in a hurry. Time is precious and I don't have time to "fumble" around looking for answers. I like the easy way of finding what I needed.

Thumbnail of user rhondam1466
Rhonda M.
0 reviews
0 helpful votes
  • Send Message
September 7th, 2016
Verified purchase

I have a very old laptop and had a hard time finding the right battery. This was the perfect one for my laptop. I installed it and it started working right away. I received it In 4 days.

Thumbnail of user stepheno1420
Stephen O.
0 reviews
0 helpful votes
  • Send Message
January 8th, 2016
Verified purchase

Site and info was easy to use. Battery was correct size and type. Slight discrepancy as to watt hours. Overall good experience. Would recommend to a friend and use again myself.

Thumbnail of user larryk1891
Larry K.
0 reviews
0 helpful votes
  • Send Message
September 16th, 2017
Verified purchase

Outstanding service. My order was shipped the same day I ordered it and I received it within a couple of days. It was exactly what I ordered and my laptop is running like a brand new one now.

Thumbnail of user jeffreyt1561
Jeffrey T.
0 reviews
0 helpful votes
  • Send Message
January 6th, 2016
Verified purchase

Overall experience was very good. Only down side to the experience was is that you are forced to make a personal comment in order to complete the survey.

Thumbnail of user adilf13
Adil F.
0 reviews
0 helpful votes
  • Send Message
August 21st, 2016
Verified purchase

I ordered a battery for a Samsung series 9, a fairly hard to find part. While I have yet to install the battery to see it's performance. The shipping was timely and prompt

Thumbnail of user trainorc
Trainor C.
0 reviews
0 helpful votes
  • Send Message
December 6th, 2014
Verified purchase

The first battery that came was defective. I called and they sent me a new one which works fine along with a mailer to send the defective one back. The new one is fine and I'm satisfied.

Thumbnail of user jerryr1687
Jerry R.
0 reviews
0 helpful votes
  • Send Message
May 27th, 2014
Verified purchase

Product was as they said it would be and delivered in a timely manner!
A minor issue as to how it fit tho. It doesn't fit flush like the original. Not enough to be a problem tho.

Thumbnail of user morns1
Morn S.
0 reviews
0 helpful votes
  • Send Message
October 15th, 2017
Verified purchase

I hope this battery will last a long time. It works great. Like that the battery was tested and precharged. I was able to use my laptop without ac plug. Easy to find it on this website too.

Thumbnail of user wyattb169
Wyatt B.
0 reviews
0 helpful votes
  • Send Message
April 1st, 2020
Verified purchase

Great stock, good information. Great delivery time and good product. Battery life is a tad lower than i expected but other than that works great and is an exact replacement!

Thumbnail of user sharonq1128
Sharon Q.
0 reviews
0 helpful votes
  • Send Message
September 26th, 2015
Verified purchase

Thank you for having a listing of computers to use to choose my battery. The other sites were too confusing and non-commital about if the battery would work on my computer.

Thumbnail of user alidaa16
Alida A.
0 reviews
0 helpful votes
  • Send Message
February 16th, 2014
Verified purchase

I appreciated the information provided about the battery. The explanation of the voltage, mAh, and watts helped tremendously in knowing that I was purchasing the correct battery for my laptop.

Thumbnail of user joshuae992
Joshua E.
0 reviews
0 helpful votes
  • Send Message
April 1st, 2016
Verified purchase

Very Easy, will have to wait and see for the actual product to get here. Will enjoy shopping here again if the product is in good shipping packaging and new.

Thumbnail of user damonl164
Damon L.
0 reviews
0 helpful votes
  • Send Message
January 15th, 2016
Verified purchase

This site was recommended by an IT person and I'm glad she did. Finding the laptop battery I needed was quick and easy and it was shipped and delivered quickly.

Thumbnail of user iainc31
District of Columbia
1 review
0 helpful votes
  • Send Message
July 21st, 2023
Verified purchase

Everything in order, I like that it arrived in a punctual manner

Thumbnail of user gk162
Colorado
1 review
0 helpful votes
  • Send Message
October 1st, 2023
Verified purchase

Battery arrived quickly, fit perfectly and works great

Thumbnail of user evelyns1418
Evelyn S.
0 reviews
0 helpful votes
  • Send Message
August 20th, 2015
Verified purchase

Quick and easy. I am completely satisfied with the laptop battery that I received. Thank you! I will order from you again and recommend you to others.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

How do I know I can trust these reviews about LaptopBatteryExpress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LaptopBatteryExpress?