• LaptopBatteryExpress

LaptopBatteryExpress

Write a Review

Overview

LaptopBatteryExpress has a rating of 4.7 stars from 4,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention great service, free shipping, and timely manner. LaptopBatteryExpress ranks 116th among Laptop Batteries sites.

Positive reviews (last 12 months): 94.2%
Positive
49
Neutral
1
Negative
2

Instant Feedback

44,833 reviews

4
See all photos
How would you rate LaptopBatteryExpress?
Top Positive Review

“Excellent Service”

Dylan-John K.
10/17/24

I had a wonderful experience ordering a laptop battery to replace my old one that died out recently and received excellent customer service in assisting me with the selection. I will be using LaptopBatteryExpress.com for my future laptop part purchases. Thank you!

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (4,690)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (65) laptop battery (92)
Thumbnail of user kenh1779
Ken H.
0 reviews
0 helpful votes
  • Send Message
February 23rd, 2016
Verified purchase

Battery was correctly described, it fits in my laptop, delivery was fast, very good instructions for use were included and it has been giving me excellent service. Would buy from laptopbatteryexpress again.

Thumbnail of user waynew1618
Wayne W.
0 reviews
0 helpful votes
  • Send Message
May 11th, 2014
Verified purchase

Exceptionally well formatted sales on U-Tube. Hope battery lives up to the sales presentation which promised I'd get 3 to 4 hours if I followed a certain charging and use procedure. Thank you Fred for your great customer service, nothing like running a business but don't return phone calls until the end of your business day.

Thumbnail of user maryj6112
Mary J.
0 reviews
0 helpful votes
  • Send Message
March 19th, 2016
Verified purchase

I had to buy a replacement battery for my laptop, was very concerned & somewhat confused by the range of prices on various sites. After doing a good deal of research I chose laptopbatteryexpress, largely because the reviews and return policies gave me confidence that I would wind up pleased in the end regardless of any issues. No issues, battery was just what I needed, delivery was very quick also. Will use site in the future & recommend it to others. Most people I know want to spend the minimum on this type of item, but logically it's only a bargain if you are ultimately satisfied w/product through the life of its use.

Thumbnail of user kenm1883
Ken M.
0 reviews
0 helpful votes
  • Send Message
September 2nd, 2016
Verified purchase

Worst online ordering experience I've ever had. After many attempts over a two day period I finally got my order to be successful. Your website sent me around in circles with misleading error messages. I don't believe I've ever ordered from you before, or else it was so long ago I forgot. It kept telling me my e-mail address is in your file / I'm already a customer. I try the login page and no where does it say to place an order. Only to review orders. The entire process was very frustrating and misleading. I suggest you do an intense alpha or beta test.

Thumbnail of user maco31
Mac O.
0 reviews
0 helpful votes
  • Send Message
January 24th, 2016
Verified purchase

Battery came fairly quick, and was backed by a Google guarantee which is nice. After going through the conditioning process the battery still will not achieve a 100% charge, it also seems to drain quicker than expected only lasting a little over 2 hours for each charge (in use, not sleeping, with brightness reduced to 1/2). My 6-7 year old battery held charges this long, right up to the point of failing completely. It makes me wonder what the longevity of this replacement will be.

Thumbnail of user suew1296
Sue W.
0 reviews
0 helpful votes
  • Send Message
January 12th, 2020
Verified purchase

I have an older computer. The OEM battery is no longer manufactured by HP. I looked on Amazon at compatible batteries. They were very inexpensive, which was nice. But the reviews indicated that the batteries did not last for any reasonable time. The battery I received from laptop express has worked well and lasted for three or four hours. I am happy with this result.

Thumbnail of user pm546
P M.
0 reviews
0 helpful votes
  • Send Message
June 7th, 2018
Verified purchase

Ordered replacement battery for older model Alienware. Website made it easy to validate correct model. Arrived quickly in a securely packaged box with troubleshooting instructions. Battery fit perfectly and working great.

Thumbnail of user teresal914
Alabama
1 review
0 helpful votes
  • Send Message
March 16th, 2023
Verified purchase

This was so easy order what we need and it came when they said it would. Well use them in the future!

Thumbnail of user louannb31
California
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase

The new battery came within a few days partially charged and installed as expected.

Thumbnail of user cathyb178
North Carolina
1 review
0 helpful votes
  • Send Message
November 4th, 2018

The product that I ordered arrived promptly, was the correct item and fit right into my laptop. Great place to do business!

Thumbnail of user joen862
Michigan
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

Received my battery, fit is perfect replacement. Shipping was a little slow thru USPS.
Having issues on getting the battery to calibrate.

Thumbnail of user michaelk8283
Michael K.
0 reviews
0 helpful votes
  • Send Message
October 23rd, 2016
Verified purchase

Shopping experience was great. Easy to order and very efficient delivery. It's early days with the battery but I'm finding that it's not holding a charge to stated expectations. Hopefully, performance will improve over the next week.

Thumbnail of user jackh2380
Jack H.
0 reviews
0 helpful votes
  • Send Message
February 16th, 2016
Verified purchase

When trying to reach salesperson on phone - Way too many recordings. Sales person called me back after reading message that I would like information on higher capacity battery for my application. Ordered high capacity battery & very satisfied with service, delivery, & product.

Thumbnail of user garye1500
Gary E.
0 reviews
0 helpful votes
  • Send Message
February 16th, 2016
Verified purchase

The battery I purchased is exactly like the OEM battery that originally came with my laptop. It works perfectly, as advertised. A bit expensive but I think everything is too high priced these days. The delivery time was exceptional(ordered friday night/received on monday). Five big stars for being a stand up business with integrity. Thank you.

Thumbnail of user karolo24
Karol O.
0 reviews
0 helpful votes
  • Send Message
August 11th, 2014
Verified purchase

Pretty straightforward ordering. Assuming that the product is exactly as described and is not defective in function, I can't ask for any improvement.

However, the product that I received does not have the capacity advertised. Apparently the FAA bars shipment of any lithium ion battery which holds over 100 Wh. The description on Web site has been amended. Otherwise it's holding a good charge so far - a trend that, I'm sure, will continue.

Thumbnail of user jimh3373
Jim H.
0 reviews
0 helpful votes
  • Send Message
June 19th, 2014
Verified purchase

- The huge long part description is disconcerting.
- Safebatteries offers a battery with more capacity (5800 & 8700 mAH), contrary to your advertising claim of offering the highest capacity. You both pitched your products well on-line.
- I didn't realize that the 9 cell battery would change the profile of the laptop. No big deal except it fits in my backpack more snugly.
- Part numbers on the battery and shipping docs did not match those on my order. Further digging did not reveal it as something I didn't order, however. It seems that the website and company have too many layers of identification for the same item. Initial performance of the new battery is just fine.

Thumbnail of user joyceb2445
Joyce B.
0 reviews
0 helpful votes
  • Send Message
February 7th, 2014
Verified purchase

Need a battery NOW! Paid for next day service by 11 am but due to inclement weather, was 1:30 pm before battery arrived. Contacted company and requested partial refund for late delivery and reply came shortly thereafter with notice of credit to my account. That's service! Thanks.

Thumbnail of user sharib17
New Jersey
1 review
0 helpful votes
  • Send Message
May 9th, 2017

Your website made it easy to find the battery i needed. Shipping was quick... ordered late Friday afternoon, was delivered Tuesday.

Thumbnail of user maryc319
New Jersey
1 review
0 helpful votes
  • Send Message
May 7th, 2017

Great price, and excellent service. Shipped right out and I had within a few days. Followup is very impressive as well.

Thumbnail of user cs1183
New Jersey
1 review
0 helpful votes
  • Send Message
September 15th, 2022

Exact battery for my laptop. Installed easily and charged up as expected. No complaints and I am very happy with purchase.

Products used:
Hp pv03xl

Service
Value
Shipping
Returns
Quality
Thumbnail of user desmondm24
North Carolina
1 review
0 helpful votes
  • Send Message
February 4th, 2020

Fast delivery, great product, fair price but order sequence and check-out needs a lot of work. It's confusing and very repetitious.

Thumbnail of user jerrys2798
Jerry S.
0 reviews
0 helpful votes
  • Send Message
January 22nd, 2015
Verified purchase

Received my battery in about a week. Got what I ordered, helpful hints for longer lasting life and no offense but hope I don't have to order for another 3 years!

Too soon too tell if there are, will be any complications but I feel real good about my product. However at this time, I would definitely recommend laptopbatteryexpress.com

Good job folks.

Thumbnail of user toddk743
todd K.
0 reviews
0 helpful votes
  • Send Message
May 9th, 2016
Verified purchase

You guys did great! Product arrived as described and worked perfectly. (I gave 4 stars on timeframe because of the stress of having a broken laptop - I know I could have paid more to receive it faster...)

Good job, and THANKS!

Thumbnail of user frederickw429
Frederick W.
0 reviews
0 helpful votes
  • Send Message
July 22nd, 2014
Verified purchase

Purchased a Gateway laptop at Radio Shack several years ago. Could not find this exact battery on their site. You had it! Sold! Delivery was very prompt. The instructions for conditioning the battery were more comprehensive than what came with the laptop when I bought it.

Thumbnail of user samp1703
Sam P.
0 reviews
0 helpful votes
  • Send Message
October 4th, 2016
Verified purchase

The main concern is price/value. Many other sites offer this battery for less than $20. I'm hoping that I'm paying for a truly new battery that will give me the same (5+ year) performance as my OEM did. There was a slight mix-up in shipper which was easily resolved by email and the battery actually arrived sooner than promised. Generally, they are easy to work with and responsive.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

How do I know I can trust these reviews about LaptopBatteryExpress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LaptopBatteryExpress?