• Laser Co

Laser Co

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Overview

Laser Co has a rating of 4.5 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 12th among Electronics sites.

  • Service
    46
  • Quality
    14

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 82.1%
Positive
138
Neutral
13
Negative
17

Instant Feedback

557 reviews

5
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How would you rate Laser Co?
Top Positive Review

“Happy Chappie”

Peter F.
9/10/24

Great service. Good Price. Camera and Monitor were exactly as described, easy to fit, although really made for the wider number plates, not the slim ones. Just had to tweak things a little and hey presto. Rear view image is great and working fine. Thank you all.

Top Critical Review

“Sloppy freight practices”

Jeriah E.
9/27/24

I gave 2 stars as somewhat dissatisfied as I paid $31.95 including freight for a product and they sent it without real care.The remote was not bubble wrapped and left to bang around during transit in a box that would have fit easy 6 remotes. It works for now but we'll see.

Reviews (484)

Rating

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user karend1883
Australia
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

Quick delivery, good price and product was of a high quality

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Karen. It is most appreciated.

Thumbnail of user customerp45
Australia
1 review
0 helpful votes
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February 12th, 2022
Verified purchase
Reason I chose this business:

Convenience.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your great feedback, Ross. We look forward to serving you again.

Thumbnail of user keitha562
Australia
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Very quick dispatch and kept me informed every step of the way

Reason I chose this business:

Replacement part for an item already owned

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Keith!

Thumbnail of user sueb911
Australia
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Delivered very quickly and great communication. Thank you

Reason I chose this business:

I had a set top box and lost the remote. Needed to replace the remote & Laser was the brand

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Sue. We look forward to serving you again in the future.

Thumbnail of user michellep2003
Australia
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

I am a returning customer. Thorough, quick, and very efficient.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Michelle.

Thumbnail of user rodneyb461
Australia
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Fantastic Service. Fast delivery and system worked great was very impressed. Not a problem.

Reason I chose this business:

Looked a blue-ray player up online. Laser co. Popped. It looked good enough so I went with it.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. If you have any further feedback or questions, please don't hesitate to let us know. Thanks again for choosing our service!

Thumbnail of user jamiek447
Australia
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

The most quick and easy way to getting my new replacement remote

Reason I chose this business:

Cause it's what my Player has

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Jamie.

Thumbnail of user luket107
Australia
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Quick delivery and easy to use site. No issues at all

Reason I chose this business:

I had purchased a few products of theirs from target previously and had no issues with easy set up. Some of the items I wanted weren’t in stock at target so I purchased them directly.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for the great feedback, Luke. Look forward to having you on our site again.

Thumbnail of user catherinel656
Australia
1 review
0 helpful votes
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March 12th, 2022
Verified purchase
• Updated review

I'm relieved to have found the product. It arrived quickly.

Reason I chose this business:

Couldn't find this product elsewhere

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Catherine. We look forward to serving you again.

I'm relieved to have found the product
March 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Couldn't find this product elsewhere

Thumbnail of user tiad55
Australia
1 review
0 helpful votes
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March 24th, 2022
Verified purchase
Reason I chose this business:

Reliable company and I love their products

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Tia. Look forward to serving you again.

Thumbnail of user debbiev130
Australia
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Good, easy to order and quick delivery. Came packaged properly too.

Service
Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Debbie. Look forward to serving you again.

Thumbnail of user andreyk97
Australia
1 review
0 helpful votes
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March 19th, 2022
Verified purchase
Reason I chose this business:

Australian product

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Andrey.

Thumbnail of user matthews1726
Australia
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Very prompt delivery. Well wrapped - it took me about half an hour to get into the box!

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Great to hear you were satisfied, Matthew. Look forward to serving you again.

Thumbnail of user gregw795
Australia
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

Thanks but getting over surveys each time i purchase something online.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Greg. We will look into this as well.

Thumbnail of user martar88
Australia
1 review
0 helpful votes
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October 24th, 2021
Verified purchase

Easy to use and straight forward layout. Very happy

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Marta!

Thumbnail of user vickieh253
Australia
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Easy to use ordering process good communication and fast delivery

Reason I chose this business:

I have always had a positive experience with Laser

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your positive review! We're thrilled to hear that you found our ordering process easy to use and appreciated our good communication. We always aim to provide our customers with fast delivery, and we're glad that we were able to meet your expectations. We look forward to serving you again in the future!

Thumbnail of user stephenm1886
Australia
1 review
0 helpful votes
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October 19th, 2021
Verified purchase

Quick delivery, great price. Would definitely use again!

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your review, Stephen. You will find the tracking details for your package in your inbox. We look forward to serving you again.

Thumbnail of user courtneya200
Australia
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Awesome deal, and arrived quicker then I expected.

Thankyou!

Quality
Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Courtney.

Thumbnail of user josephm3797
Australia
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

It was a very positive one. There were no problems.

Reason I chose this business:

I have a laser device.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you, Joseph, for the 5-star review! We're delighted to hear about your positive experience with Laser Corporation. Your satisfaction is important to us, and we truly appreciate your feedback and your choice to do business with us!

Thumbnail of user adrianl277
Australia
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

Great service and delivery, would buy from again. Amazing

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thanks for the fantastic review, Adrian! We're delighted that our service and delivery met your expectations. Your positive feedback motivates us to keep up the great work. Looking forward to your next purchase with us!

Thumbnail of user royh322
Australia
2 reviews
0 helpful votes
  • Send Message
April 28th, 2022
Verified purchase
• Updated review

Excellent transaction. Super fast delivery. Came very next day!

Reason I chose this business:

Previous shopper. Excellent products with great service.

Quality
Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Roy. Look forward to serving you again and we have taken on board your comment and our team is looking in to it.

Always an easy transaction
December 9th, 2021
Verified purchase
• Previous review

Always an easy transaction. Prompt delivery with great prices.

Thumbnail of user kerryw226
Australia
1 review
0 helpful votes
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May 19th, 2022
Verified purchase
Reason I chose this business:

To buy my granddaughter a android tablet

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Kerry.

Thumbnail of user jamesa2547
Australia
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Easy to identify what I was looking for. Reasonably priced.

Reason I chose this business:

Have used before.

Reason I chose this product:

Replacement after the dog found the remote control tasty.

Quality
Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for leaving a review, James. We're glad to hear that you have used our business before and that you found what you were looking for with our product.

We appreciate your feedback and would love to know what we can do to earn that 5th star for your next purchase or for future customers. Please don't hesitate to share any suggestions or concerns with us.

Thumbnail of user dales544
Australia
1 review
0 helpful votes
  • Send Message
May 15th, 2022
Verified purchase

Fast postage - great items - many thanks! AAAAA+++++

Reason I chose this business:

Great range!

Quality
Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Dale.

Thumbnail of user mycools
Australia
1 review
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase

Prompt dispatch and well packaged. Best set top box hands down.

Reason I chose this business:

Lasers MMC-B is superior to other set top boxes. Their Bluetooth feature out performs others by far. No lag in playing through Bluetooth speakers with Laser, other brands fail here miserably. I will not watch if the sound is out of sync. I’ll buy Laser every time now.

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Great to read your review, thank you! Look forward to serving you again!

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From the business

Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!

The LASER difference

Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.

Our values

We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.

We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.

We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.

We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.

We boldly find new ways to succeed.
To us there are no problems. Only solutions.

Business History

In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.

Company Representative

Thumbnail of user punitk9
Punit K.
Customer Success Specialist
Typically responds within 5 days

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