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    Laser Co

Laser Co

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Overview

Laser Co has a rating of 4.4 stars from 524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 11th among Electronics sites.

  • Service
    48
  • Quality
    14

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 82.9%
Positive
145
Neutral
8
Negative
22
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634 reviews

5
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How would you rate Laser Co?

Reviews (524)

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user karend1883
Australia
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Quick delivery, good price and product was of a high quality

Date of experience: February 16, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Karen. It is most appreciated.

Thumbnail of user katee137
Australia
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Easy to order online and quick delivery! Very happy!

Date of experience: August 7, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for taking the time to leave a 4-star review, Kate. We're thrilled to hear that you found our online ordering process easy and that your delivery was quick. We're always striving to provide the best possible service to our customers, and we're happy to see that we met your expectations.

If there's anything else we can do to improve our service and earn that 5th star, please don't hesitate to let us know. We value your feedback and are always looking for ways to improve. We hope to have the opportunity to serve you again in the future.

Thumbnail of user courtneya200
Australia
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Awesome deal, and arrived quicker then I expected.

Thankyou!

Quality

Date of experience: May 9, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Courtney.

Thumbnail of user oxanal
Australia
1 review
0 helpful votes
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August 12th, 2022
Verified purchase
Reason I chose this business:

Good quality and prices.

Date of experience: August 12, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Oxana.

Thumbnail of user tonyp859
Australia
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

It came on time and seems to work well so far. Its a really good value brand.

Reason I chose this business:

I have used laser products in the past... very good value

Date of experience: August 9, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your lovely review, Tony. We look forward to serving you again in the future.

Thumbnail of user michelled2141
Australia
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Great, fast turnaround time delivered ahead of expected date

Date of experience: October 31, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Michelle. We look forward to serving you again.

Thumbnail of user andrewl1755
Australia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great experience, easy to choose item. Fast delivery.

Reason I chose this business:

Friend recommended me

Date of experience: November 1, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Andrew.

Thumbnail of user annetteg291
Australia
1 review
0 helpful votes
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October 30th, 2022
Verified purchase
Reason I chose this business:

Used before

Date of experience: October 30, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Annette.

Thumbnail of user ruthc915
Australia
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Easy to use website, fast response and shipping Will buy from here again

Reason I chose this business:

Have purchased this brand before and like it

Date of experience: June 11, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Ruth.

Thumbnail of user sammyh60
Australia
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

Very stream-lined with prompt delivery for which there was no extra charge.

Reason I chose this business:

Because it is a multi-region player and I own a number of regions 1 & 2, as well as our region 4.

Date of experience: February 21, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your lovely review, Sammy. We look forward to serving you again.

Thumbnail of user mycools
Australia
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Prompt dispatch and well packaged. Best set top box hands down.

Reason I chose this business:

Lasers MMC-B is superior to other set top boxes. Their Bluetooth feature out performs others by far. No lag in playing through Bluetooth speakers with Laser, other brands fail here miserably. I will not watch if the sound is out of sync. I’ll buy Laser every time now.

Date of experience: September 2, 2021

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Great to read your review, thank you! Look forward to serving you again!

Thumbnail of user sikm
Australia
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Good product just worn out over years of use in cars. Windscreen charger mount

Reason I chose this business:

Previous one worked well

Date of experience: October 11, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for taking the time to share your feedback with us. We are pleased to hear that you are satisfied with the quality of our product, but we understand that wear and tear can take its toll over time. We appreciate your continued support and hope to have the opportunity to serve you again in the future.

Thumbnail of user lauriem921
Australia
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Easy to find the model I needed, fast postage.
Thank you

Reason I chose this business:

Google search, You are in Australia!

Date of experience: June 11, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Laurie. We are looking in to offering Express Post options currently and hope to introduce it soon in the near future.

Thumbnail of user simenae
Australia
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Good and easy. Customer service through the accounting Department was great. Thank you

Reason I chose this business:

Because it's simple to use and affordable.

Service

Date of experience: August 18, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Simena.

Thumbnail of user luket107
Australia
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Quick delivery and easy to use site. No issues at all

Reason I chose this business:

I had purchased a few products of theirs from target previously and had no issues with easy set up. Some of the items I wanted weren’t in stock at target so I purchased them directly.

Date of experience: February 23, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for the great feedback, Luke. Look forward to having you on our site again.

Thumbnail of user michellep2003
Australia
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

I am a returning customer. Thorough, quick, and very efficient.

Date of experience: February 28, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Michelle.

Thumbnail of user wess142
Australia
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Mobile experience (size and layout of components) isn't great

Reason I chose this business:

Only place to purchase replacement components

Date of experience: August 30, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you, Wes, for taking the time to leave a 4-star review. We appreciate your feedback regarding the mobile experience, and we apologize for any inconvenience caused. We are continuously working on improving our mobile interface to provide a better experience for our customers.

We are glad that you chose us as the only place to purchase replacement components. We are committed to providing quality products and services to our customers.

If there is anything else we can do to assist you, please do not hesitate to let us know. Thank you again for your review and for your continued support.

Thumbnail of user catherinel656
Australia
1 review
0 helpful votes
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March 12th, 2022
Verified purchase
• Updated review

I'm relieved to have found the product. It arrived quickly.

Reason I chose this business:

Couldn't find this product elsewhere

Date of experience: March 12, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Catherine. We look forward to serving you again.

I'm relieved to have found the product
March 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Couldn't find this product elsewhere

Date of experience: March 5, 2022

Thumbnail of user nigeld54
Australia
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Easy purchase. Looking forward to my product arriving.

Reason I chose this business:

Value for money

Date of experience: August 26, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Nigel.

Thumbnail of user manm35
Australia
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Gjhgghgfggvbbgvgfdcvbjjgfcvvbbv. Hhghghhhggggg. Yugg

Date of experience: December 17, 2024

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thanks for the enthusiastic feedback! It sounds like you're happy, and we’re here for whatever you need. 😄

Thumbnail of user bretts739
New Zealand
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

FsgjkhgasdfouyfgwsaedffdvbjnhdfkjghfasxdckghjufcvbxSClhjvbczxvkljh czvl;hjkibasdxfc;hjkvfbsdfhjvb dsfv

Date of experience: October 12, 2024

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thanks for the... enthusiastic feedback, Brett! 🎉 It sounds like you’re super excited—maybe even typing in a new language of happiness! 😄 We’ll take that as a win. Let us know if you need anything else!

Thumbnail of user ericb1769
Australia
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

5 star *************************************************************************************

Reason I chose this business:

Proven reliability

Date of experience: December 5, 2021

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your review, Eric. Hope to serve you again soon.

Thumbnail of user edmondc18
Australia
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK

Reason I chose this business:

GOOGLE SEARCH FOR COMPONENT REQUIRED.

Date of experience: November 14, 2021

Thumbnail of user rossg195
Australia
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Ok aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: June 23, 2024

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thanks for the review! Looks like you had a lot to say! 😄 If there's anything specific we can help with, just let us know!

Thumbnail of user shanep520
Australia
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

Good *******890*******890*******890*******890*******890

Happy got right reault

Service

Date of experience: May 9, 2024

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thanks, Shane! Looks like you're really happy with those *******890s! We're thrilled you got the right result. If you need more *******890 fun, you know where to find us!

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From the business

Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!

The LASER difference

Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.

Our values

We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.

We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.

We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.

We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.

We boldly find new ways to succeed.
To us there are no problems. Only solutions.

Business History

In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.

Company Representative

Thumbnail of user punitk9
Punit K.
Customer Success Specialist
Typically responds within 5 days

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