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    Laser Co

Laser Co

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Overview

Laser Co has a rating of 4.4 stars from 524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 11th among Electronics sites.

  • Service
    48
  • Quality
    14

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 82.9%
Positive
145
Neutral
8
Negative
22
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634 reviews

5
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How would you rate Laser Co?

Reviews (524)

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customer service (13)
Thumbnail of user jamesm8722
Australia
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Date of experience: May 25, 2023

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Your review made us go "Njdjsisjchskjdjdhsjxiandjksndbxjajshsjfnskjdhsjsjxjjs". In our language, that's a big THANK YOU!
We're thrilled that you've had such an indescribably positive experience (seriously, we're still decoding it!). Your order number has now become our lucky number for the day.
Don't hesitate to 'jchskjdjdhsjxi' us anytime, we're always here to 'andjksndbxjajshsjfnskjd' for you.

Thumbnail of user adrians354
Australia
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Date of experience: May 25, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback, Adrian.

Thumbnail of user deanf168
Australia
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Date of experience: May 24, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your feedback.

Thumbnail of user bradm450
Australia
2 reviews
0 helpful votes
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April 11th, 2022
Verified purchase

Date of experience: April 11, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for your comment, Brad!

Thumbnail of user leoa111
Australia
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Date of experience: August 10, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Blibbity blab blab, skippity skop skop! Thank you so much for your review! We're thrilled to hear that you enjoyed our fiddly widdly service and that our boopity bop delivery met your expectations. We always strive to provide top-notch service to our customers, and we're so happy that we were able to do so for you. We can't wait to blippity bloop serve you again soon!

Thumbnail of user brendanc151
Australia
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

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Reason I chose this business:

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Date of experience: December 13, 2022

Thumbnail of user punitk9
Punit K. – Laser Co Rep

Thank you for taking the time to leave a review. We appreciate all feedback, but we noticed that the content of your review seems to be unclear and does not provide specific feedback about your experience with our business. Our goal is to provide exceptional service and quality products to all our customers, and we would appreciate any constructive feedback that can help us achieve that goal. If you have any specific concerns or issues that you would like to address, please do not hesitate to let us know so we can assist you. Thank you for choosing our business and we hope to have the opportunity to better serve you in the future.

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From the business

Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!

The LASER difference

Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.

Our values

We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.

We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.

We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.

We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.

We boldly find new ways to succeed.
To us there are no problems. Only solutions.

Business History

In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.

Company Representative

Thumbnail of user punitk9
Punit K.
Customer Success Specialist
Typically responds within 5 days

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