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Laser Co has a rating of 4.5 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 12th among Electronics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
557 reviews
Great service. Good Price. Camera and Monitor were exactly as described, easy to fit, although really made for the wider number plates, not the slim ones. Just had to tweak things a little and hey presto. Rear view image is great and working fine. Thank you all.
I gave 2 stars as somewhat dissatisfied as I paid $31.95 including freight for a product and they sent it without real care.The remote was not bubble wrapped and left to bang around during transit in a box that would have fit easy 6 remotes. It works for now but we'll see.
Super fast - very positive
Easy to use website, smooth process
Had the product available
Australian company
Some difficulty in get the require information in the right place.
Only company selling this remote.
Thank you, Keith, for your 4-star review and for choosing us for your remote purchase. We apologize for any difficulty you experienced in getting the required information. We're continuously working to improve our customer experience and appreciate your feedback. Please feel free to reach out to us for any further assistance or information you might need.
……………………………………….why 50 don't want to ……………………………..
Wrong tracking got correct tracking numbers
Thanks for the 5-star review, Na! We apologize for any confusion with the tracking numbers but are glad we could get it sorted out for you. Your feedback on our service is greatly appreciated. We're here for any further assistance you might need!
Had trouble placing order, maybe because it is the first order I have placed with Laser.
Heard about it on 3AW Life & Technology and from Charlie Brown's Newsletter regarding set-top box.
Thanks for the review! Sorry you had trouble placing the order. Don't worry, we won't hold it against you for being a first-time Laser orderer. We'll make sure to iron out any wrinkles for a smoother experience next time. If you need any assistance, feel free to reach out. Cheers!
Quick and easy to use website. Find what I needed. And the buying experience was great.
Because I needed a new remote for my projector and no one else had it.
Thank you for your feedback, Tamara.
Only just ordered but so far the process was easy, Item received in good time.
To match one I already have
Thanks for the 5-star review! We're pleased to hear that you found the ordering process easy and straightforward. We appreciate your decision to choose us for matching an item you already have. Looking forward to fulfilling your expectations!
I was good and came in a reasonable time frame.good service.
It had the product i wanted.all others were sold out.
Thank you for your review, Deborah. We're glad to hear that our service met your expectations, and that the delivery was timely. We're curious about how we could elevate your experience to a 5-star one. Your feedback is important to us!
Time will tell, but delivered to WA in good time and works on first test.
Needed replacement remote for the BD 3000. Where else would you get it from? :)
We're glad to hear your first test went well and that the delivery was speedy, especially to WA! Thanks for choosing us for your replacement remote. We aim to be your go-to for all such needs.
Thrilled to hear about the speedy delivery, William! We're always aiming for that fifth star – any tips on how we could make your next experience even better?
Highly satisfied. Good view so far. No issues used three times.
Thanks for the high praise, Deepak! We're delighted to hear about your satisfaction and smooth experience.
Delivered on time and was provided with continuous updates.
Price and delivery
Thanks for the positive vibes, Achilles! We're glad you appreciated our timely delivery and updates. Curious to know, what could we do to make your experience a solid 5-star one next time? Your feedback is our stepping stone to excellence!
It was very easy and a Great product - the kids loved them!
Easy of ordering and product selection
Delighted to hear that the ordering process was a breeze and that the kids are loving the product, Clare! Your satisfaction is our top priority. Thanks for choosing us for your needs!
Helpful, fixed my address after a mistake I made. Quick delivery.
Friendly, good.
Recommended by Amazon but they’d sold out so came straight to the source. Good price too.
Thrilled we could help sort out the address hiccup and get your order to you swiftly! Thanks for choosing us directly.
Easy to use, quick delivery, good communication, all round great service
Discount offered
Delighted to hear our user-friendly website and awesome discounts hit the mark for you! Thanks for shopping with us.
Online order site quiet easy to navigate, system kept me informed about tracking and delivery
Delighted to know you found our site user-friendly, Peter! Enjoy the savings.
Easy and efficient to place and receive order. Full featured.
Features and connectivity.
Thanks for the 4 stars, Gary! We're thrilled to be just one star shy of your personal 'hall of fame'. Drop us a hint – what's our quest for that elusive 5th star? A secret handshake? A decoder ring? Let us know and we'll gear up for the challenge!
My order arrived quickly. Very happy with it all as the DVD player is multi Region and connects via HDMI.
Because electronic retailers didn't have enough product descriptions to ease my mind i was getting the right thing.
Thank you for your feedback, Katharina!
On line search
Thrilled to hear your experience was spot-on, Joy! Thanks for choosing us and for the stellar review!
Easy to use and order. Fast response and timely delivery
Family recommendation
Thrilled to hear that our service was a family affair, Christine! Thanks for the 5 stars and for joining the Laser family. Happy to have delivered to your expectations!
So far so good lets see how long it will take to get here
Thank you for your review, Karin. You should be updated with a tracking # once it is shipped through. We look forward to serving you again.
The web site was easy to use the Description on products were very helpful.
I wanted a all region player
Great to hear we were of service, Trent. Look forward to serving you in the future.
Straight forward. Delivered quickly. As good an experience as I could have asked for.
Top Gun promotion
Thank you for your feedback, Steve.
Easy to navigate website and place an order. Delivery was fast and packaged well
Thank you for your feedback, Tatijana.
Website well set out, easy-to-use, easy check out, just a pleasant experience to shop.
Thank you for taking the time to leave a review, even though you rated us 1 star. We appreciate your feedback and are glad to hear that you found our website well set out and easy to use. We strive to provide a seamless and enjoyable shopping experience for all our customers, and we are sorry to see that we did not meet your expectations fully. Please feel free to reach out to us if there is anything we can do to improve your experience or if you have any further feedback to share. Thank you again for your business, and we hope to have the opportunity to serve you better in the future.
Gain trust and grow your business with customer reviews.
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.
Thank you, Donna, for your 5-star review! We're thrilled to hear about your positive experience with our website and the smooth process. Proud to be an Australian company offering the products you need. We appreciate your feedback and look forward to serving you again!