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Laser Co has a rating of 4.5 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 12th among Electronics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
557 reviews
Great service. Good Price. Camera and Monitor were exactly as described, easy to fit, although really made for the wider number plates, not the slim ones. Just had to tweak things a little and hey presto. Rear view image is great and working fine. Thank you all.
I gave 2 stars as somewhat dissatisfied as I paid $31.95 including freight for a product and they sent it without real care.The remote was not bubble wrapped and left to bang around during transit in a box that would have fit easy 6 remotes. It works for now but we'll see.
Arrived in good time, satisfied and will buy from Laser again.
Because you sell multi region Bluray players.
As expected - item, transport, ordering. Nothing outstanding
We appreciate the 3 stars, Graeme! If there's anything we can do to make your next experience a 5-star one, let us know. Your expectations are our blueprint for improvement!
Really quick delivery & great product! Very satisfied.
Great reviews from other people
Thrilled to hear our speed and quality hit the mark for you, Cathy! Your satisfaction is our top priority. Thanks for trusting the rave reviews—you're now one of them!
It was exactly what I needed but would have liked it to have been bubble wrapped inside the box.
It was a replacement for a damage item I had
Thank you for your fantastic review and valuable feedback regarding packaging. We're always looking for ways to improve, and we'll certainly consider bubble wrapping for added security. We appreciate your choice to shop with us, and your order #11242579 is just the beginning of our commitment to serving you better.
It's OK but every time l use the thing it always New South Wales as my address but l live in South Australia
Thank you for your feedback, Michael. We will look in to this on our end.
Needed a replacement power adaptor for portable dvd player
Because I spilled coffee on my existing Laser kb.
Thank you for taking the time to share your experience, Keith. We apologize for any inconvenience you faced while placing your order. We're always looking for ways to improve, and your feedback is valuable to us.
Overall the experience was good though the freight details were a bit confusing.
One off special from an email campaign. It was something that I was looking for at the right time.
Thanks for the 5-star review! We're glad you had a good experience with us. Sorry about the freight confusion, we'll work on making it crystal clear next time. If you need anything else, just give us a shout. Cheers!
The items came in under the expected time and easy to order online.
I had the blu-ray player but lost the remote.
We're glad to know that your items arrived earlier than expected and that our online ordering process was convenient for you. We appreciate your feedback and hope to continue meeting your expectations in the future. If you have any further needs or questions, feel free to reach out to us.
I order and came quicker than I expected... so happy with the service
Cause the laser was reasonable in price and it play all the DVD'S not just blueray.
Thank you for your Feedback, Ben. Look forward to serving you again.
Quick delivery, very easy, very happy!
Will definitely buy from Laser again :) is
Great to hear Janet! Look forward to having you again on our website!
The order was processed and delivered quickly, email notifications, and item tracking monitor
Suits my requirement
Thank you for your feedback & great to hear you are enjoying your new product, Rolfe.
Great to find what I need! And lots to choose from, thank you
Thank you for your feedback, Lisa.
Easy to use order system for older customers
Makes life easier for oldies.
Multi region players are scarce and you fill this niche.
Thank you for your feedback, Sarah
Easy process to find, select and purchase as a guest without needing to sign up with a password.
Headphones looked like better quality online than the other USB headpbones I was looking at for a similar price elsewhere. They are comfortable to use. The headphones met all the requirements the school requested. Good price point for the product. I purchsed 3 and they were delivered fast.
Thank you for your great feedback, Jo.
Quick and easy online purchase. Free shipping. Reputable company.
Reputation and price
We're thrilled to hear you had a smooth experience with us, Peter! It's great to know that our reputation and pricing met your expectations. Thanks for choosing us, and we look forward to serving you again!
Quick to deliver and super easy to use. Shipping is slightly expensive
Recommended by a friend
Hey Molly, thanks for the 5-star review! Thrilled to hear you found our mobile experience easy to use and that delivery was quick. We appreciate the feedback on shipping costs and will investigate it. Big shoutout to your friend for recommending us! If you have any more suggestions or questions, feel free to reach out.
They had the product and a good price.
Thank you for your 4-star review, Martin! We're thrilled to hear that you found our pricing competitive and the product you were looking for. We're always looking to improve. Do you have any suggestions on what we could do to earn that fifth star from you? Your feedback is invaluable to us.
So efficiently on both customer service response and product delivery
Thanks for the 4-star review, Chung! We're glad to hear our efficiency hit the mark for you. If there's anything we can do to turn those 4 stars into 5, we're all ears!
Prompt service and delivery. Very happy thank you!
We're thrilled to hear you're happy with our service and delivery speed! Thanks for the 5-star review. Your satisfaction is our top priority!
We already had the watch and required new bands
We're thrilled to hear you had a seamless experience with us, Kad! Your trust in our brand for your repeat purchase means the world to us. Can't wait to assist you again!
I do not provide feedback I do not provide feedback I do not provide feedback
Thank you for the 4-star review, Stephen! Your silence is golden, but your stars are shining bright. Here's to more quiet endorsements!
Ordering online was easy. The details pertaining to the product is complete.
It’s the only digital door lock we can find that’s fire rated and suitable for our door.
Thank you & great to hear your feedback, Neris!
Easy, fluent and positive process. Lights work like a treat and were easy to connect - love it!
Family advice
Your feedback is much appreciated - Dale. We look forward to serving you again in the future.
I don't understand why I had to enter my delivery details twice.
I have the same item already, it's great. This one is for another person.
Thank you for taking the time to leave a review, Daiajo. We're glad to hear that you have purchased from us before and that you find our product great.
We apologize for any confusion caused by having to enter your delivery details twice. We appreciate your feedback and will take it into consideration as we continue to improve our website.
Thank you for choosing our business, and we look forward to serving you again in the future.
Gain trust and grow your business with customer reviews.
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.
Great to know you're satisfied and considering us for your future purchases. Thanks for the positive review!