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Laser Co has a rating of 4.5 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 12th among Electronics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
557 reviews
Great service. Good Price. Camera and Monitor were exactly as described, easy to fit, although really made for the wider number plates, not the slim ones. Just had to tweak things a little and hey presto. Rear view image is great and working fine. Thank you all.
I gave 2 stars as somewhat dissatisfied as I paid $31.95 including freight for a product and they sent it without real care.The remote was not bubble wrapped and left to bang around during transit in a box that would have fit easy 6 remotes. It works for now but we'll see.
Tested the dvd projector with two different dvds. Started great, but stopped playing before the end. Cleaned the dvd, but it did it again. When played in a separate dvd player it worked fine until the end. This happened with two different dvds.
Also the DVD Menu option for Scene Selection would not work with either dvd. It would jump straight to Menu Play. Yet when dvds were played in a separate dvd player, the Scene Selection option worked.
Extremely disappointing. Want to get a refund.
Firstly I would like to say the camera works well. However I used your online chat facility to ask a question - can the camera be eave mounted - and I was told it could be. On receiving the camera I tried it on the eave and the camera faces down on too great an angle to be of any use. The lights were adjustable to a satisfactory angle. I purchased a 45 degree mount and this too was unsuccessful. I will have to manufacture a 90 degree mount to make it work as I can't seem to find any on the market at a reasonable price.
Thank you for your feedback, Max. We're glad to hear that the camera is working well overall, but we're sorry for the misunderstanding regarding the eave mounting. We appreciate you bringing this to our attention, and we’ll make sure to clarify this information for future customers. If there’s anything further, we can do to assist, please feel free to reach out.
I love this projector but I am a bit dumb so i forgot to buy an adapter with it so I can't connect it to my laptop yet. It came with a hdtv cord (at least i think that's what it is called) but it would be **************x better if it came with an adapter too. Definitely recommend, I love it.
Thanks for your feedback, Emily! We're glad you love the projector. We'll definitely take your suggestion about the adapter into consideration for future improvements. Appreciate the recommendation!
Returned missed phone call they left a message told me to ring back I rung the customer service he spoke over me the whole time and was so rude said he couldn't help me unless I had model number I told him it would take me a while to get when I gave model number he wanted my name so he could already look up model number with my name but wouldn't help me. He told me they would reply to me via email only. I didn't receive the screen that was meant to be free he told me the model didn't come with free screen I said I have screenshots of it online Hopeless
Tip for consumers:
Never again
Products used:
None
Thank you for your patience and for bringing this to our attention, Melissa. We sincerely apologize for the confusion regarding the screen and for any inconvenience caused. There was an error on the website, which has since been corrected. While the projector doesn’t typically include a screen, we are working internally on a solution and are committed to resolving this for you. Please rest assured that we are prioritizing this issue, and we will be in touch with an update shortly. Your satisfaction is important to us, and we appreciate your understanding as we work to make things right.
Waste of money contacted the company said they would send me a screen never received it not Bluetooth via phone waste of time and money would not bother not even apologise for the problems I've had
Your staff were nice and helpful, but it was a disappointment to receive a faulty item, to then find there was no replacements available. A refund was given which is appreciated, but ultimately my daughter was let down to hear there was no way to get her a cute purple CD player.
The staff member took some coaxing when we specifically requested a purple CD player, as our 6 year. old daughter did not want a black one (We already own the black one). Help was given after a few emails and ultimately we are happy with the experience.
As I have other products of theirs that are quality items
Thanks for sharing your experience, Nick. We're truly sorry for the inconvenience and that we couldn't get your daughter the purple CD player she wanted. It's disappointing when things don't go as planned, and we understand how important it was to find that specific item. We appreciate your patience and understanding, and we're glad our team could assist you, even though the outcome wasn’t what you hoped for. We value your feedback and will use it to improve our service. If there's anything else we can do for you in the future, please don't hesitate to reach out.
I ordered this product online and it was delivered promptly. Although it is for Christmas so it hasn't been used yet but I'm sure it will be perfect.
Thanks, Elizabeth! We're glad to hear the delivery was prompt. Hope the product brings joy at Christmas—thanks for choosing us, and happy holidays in advance!
Australia post - Delayed - like all recent deliveries. It's a shyte show. I had to open a case to get them to deliver it.
Trial & error.
Hopefully it’s not an error.
Thanks for the feedback, Craig! Sorry to hear about the delivery issues, but we're glad you gave us a try. Hope the product meets your expectations—let us know if you need anything!
Happy with service my order was fast to arrive, arrived a couple days after I placed order
I have other laser smart home devices (security cameras)
Thanks, Nuki! We’re thrilled to hear your order arrived quickly and that you’re happy with our service. Glad to have you as a returning customer with our smart home devices. Appreciate your support!
The usual service that I have come to expect for Laser Co. Prompt delivery and kept up to date with what was happening.
Have purchased items over a number of years and have had no problems
Previous bought items and need a few more to give as gifts.
It was the usual quick and easy process that I always receive when I deal with Laserco.
Have used before.
Shopped here before. Being satisfied with service.
Shopped here previously.
Easy site to navigate. Prompt delivery. Would definitely recommend to friends!
Used before
Thanks, Amanda! We're thrilled to hear the site was easy to navigate and that delivery was prompt. We appreciate your recommendation and continued support!
Simple online ordering and quick delivery, tablet arrived safely and undamaged
Thanks, Emma! We're happy to hear the ordering process was simple and the tablet arrived safely. Appreciate your support!
All good. The service was good and the speaker sounds great.
Thanks, Ralston! We're glad to hear you're happy with the service and the speaker's sound. Appreciate your support!
Thank you for a great experience great service and a great product
Thanks, Michael! We're glad you had a great experience with the service and product. Appreciate your support!
Very Good! Very happy with the remote.;works pefectly and exactly as it looked on line.
Have used it before.
Thanks, Anna! We're thrilled to hear the remote works perfectly and matches what you saw online. Appreciate your continued support!
Bought 2 of this product and they work perfectly. The delivery is also quick to Western Australia.
Thanks, Alfred! We’re thrilled the cameras are working perfectly for you. Appreciate your support!
Very easy to order and items received quickly in perfect condition.
Well known brand whose products I have used before. Excellent price.
Thanks, Belinda! We're glad to hear the ordering process was easy and that your items arrived quickly and in perfect condition. We appreciate your trust in our brand and your continued support!
Great service!
Product arrived on time and as described, can't fault.
Thanks, Geoff! We’re glad to hear you had a great experience. Appreciate your support!
Product came quickly as described and will be a great stocking fillers item
Because they had what I needed
Thanks, K! We're glad to hear the product arrived quickly and as described. Perfect for a stocking stuffer! Appreciate your support and happy holidays in advance!
Correct product shipped. The whole process was efficient and effortless.
Thanks, Anne-Marie! We're glad to hear the process was efficient and that you received the correct remote. Appreciate your support!
Products are very good. Sturdy, feel expensive. Easy to set up.
Thanks, Donna! We're thrilled to hear you're happy with the quality and ease of setup. Appreciate your support!
Chose product based on description paid got it quick and easy
Thanks for the great feedback, Ashley! We're thrilled to hear everything went smoothly and you received your order quickly and easily. If you ever need anything else, don’t hesitate to reach out!
Easy to order online.
Very efficient in dispatching.
Thanks, Barbara! We're glad to hear the ordering process was easy and the dispatch was efficient. Appreciate your support!
Lots of fun with friends and drinks on Friday night. 🤩🍺🤣🎤
Thanks, Phil! Sounds like a fantastic Friday night! Glad our product added to the fun! 🎤🎉
Gain trust and grow your business with customer reviews.
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.
Thanks for your feedback, Glenys. We’re sorry to hear about the issues you experienced with the DVD projector. This isn’t the experience we aim for, and we’d like to help resolve it for you. Please reach out to us so we can assist with a refund or replacement.