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Laser Co has a rating of 4.5 stars from 484 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention quick delivery, great service, and easy transaction. Laser Co ranks 12th among Electronics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
557 reviews
Great service. Good Price. Camera and Monitor were exactly as described, easy to fit, although really made for the wider number plates, not the slim ones. Just had to tweak things a little and hey presto. Rear view image is great and working fine. Thank you all.
I gave 2 stars as somewhat dissatisfied as I paid $31.95 including freight for a product and they sent it without real care.The remote was not bubble wrapped and left to bang around during transit in a box that would have fit easy 6 remotes. It works for now but we'll see.
Ordered last Friday and received on Thursday. Very happy with the service! Will be testing out the product once charged.
You send t fare t to many emails. My inbox is full.Why Just received my control today.look forward to using it. Ken
Because it was given to me by the company I asked if they had one.forgot who it was
Thank you for your feedback, Ken. We're glad to hear you've received your control and are looking forward to using it. Regarding the emails, we appreciate you bringing this to our attention. We aim to keep our customers informed, but not overwhelmed. Your input is valuable to us, and we will review our email communication frequency. If there's anything specific you'd like to see in our updates or if you have further suggestions, please feel free to reach out. We're here to ensure you have a great experience with our product and service.
It arrived extremely quickly.
I connected it up and it tuned available channels I repositioned the ariel, retuned and it found all channels. Excellent picture 25km from tower.
Have the 6000
We are glad we met your expectations, Graham. We look forward to serving you again.
Very happy none of my other pens seemed to work, always had a drag feeling, this glides over my screen really great.
Thank you
Thank you for your feedback, Barry. Look forward to serving you again in the future.
It was a very good experience: easy to order online, fast and reliable delivery and affordable devise that can play from USB. Thanks
Not many brand offer a portable speaker that can play music from USB. It was cheap enough to find out if we will use it often or if not, the cost of regret was not expensive.
Thank you for your great feedback, ER. Looking forward to serving you again.
It's good product I bought for my 2 years old son to watch you tube. Hope it will be fit for purpose.
* Laser Co attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our product to be suitable for your 2-year-old son to watch YouTube. However, we see that you gave us a 2 out of 5 star rating, which indicates that you may have some concerns or issues that we would like to address.
If you could provide us with more information about your experience or any issues you encountered with our product, we would be happy to assist you and ensure that you have a positive experience with our product.
We take all customer feedback seriously and strive to improve our products and services based on the feedback we receive. We appreciate your business and look forward to hearing from you.
Thank you again for your feedback and we hope to continue serving you in the future.
It was so easy to choose and purchase products from the Laser Co website.
I received the goods within 2 days.
I have several Laser products and they have all performed and lasted very well.
Thank you for your feedback, Robert.
Just great customer care here and no pressure about payments everything went cool via paypal with no delays though
Thanks for the 5-star review, Wella! We're thrilled to know that you had a wonderful experience. Your satisfaction means a lot to us. Enjoy your purchase and hope to see you again soon!
Very efficient service - and quick delivery. I like being kept informed of the delivery status by email :)
Good price and what we were looking for.
Thank you for your lovely feedback, Deb. We look forward to serving you again in the future.
Internet search
Delighted with your feedback, Paul! Thrilled that everything clicked right into place for you. Thanks for shining a light on your experience. Looking forward to your next visit!
100 % satisfied with total service contact. The experience was professional and the product delivered ahead of time.
Great to hear you feedback, Larry - Thank you. We look forward to serving you again.
Ordering was easy & postage fast. We already use Laser wireless cameras so decision process was none!
Affordable and know it works.
Thank you for your feedback, Alicia.
I needed a replacement remote for my laser DVD player and it was a painless, easy transaction. Ordered online, delivered within a week. Perfect.
I already had the laser dvd/blu ray player
Thank you for your review, Stephen. We look forward to having you on our site again.
Couldn't get a response from the phone call had to lodge a request online. But once it got noticed then things moved smoothly
Needed spare parts
Thank you for taking the time to leave a 4-star review, John. We appreciate your feedback and apologize for any inconvenience caused by the delayed response to your phone call. We're glad to hear that once you lodged a request online, things moved smoothly. We're committed to providing the best possible service to our customers, and we're taking steps to improve our phone support based on your feedback.
We're also pleased to hear that you chose our business for your spare parts needs. We're dedicated to providing quality products and services to our customers.
Thank you again for your review and for choosing our business. We hope to have the opportunity to serve you again in the future and provide an even better experience.
Easy and awesome to order only thing was when I received my subwoofer the inside was filled with packing peanuts.
It's got what I need at an awesome price.
Thank you for your positive review! We're glad to hear that you found our ordering process easy and awesome. However, we apologize for any inconvenience caused by the damage to the subwoofer. We always aim to pack our products securely to prevent damage during transit, and we will certainly take your feedback into consideration to improve our packaging process. Thank you again for choosing us, and we look forward to serving you in the future!
Went smoothly for item's i needed, brought item on sale and was missing couple peices.so i ordered them online.
Brought item from store sale and was missing a couple of peices.
Thank you for your feedback, Craig.
Quick and easy to order a spare part once I called and was told where to find it. Delivered within 5 business days.
I needed a spare part replaced for a Laer product.
Thank you for your feedback, Tegan.
Easy and quick super fast shipping & delivery. Very happy
Competitive price
Absolutely thrilled with your feedback, Danielle! It's wonderful to know you had a great experience with us. We're here whenever you need us next, ready to offer top-notch service and value. Thank you for choosing us!
Good shopping but I could have bought it cheaper at bigw
Thanks for the positive review, Robert! We're glad you had a good shopping experience with us. We aim to make it even better next time. Looking forward to serving you again!
The article arrived swiftly, in excellent condition, was exactly the model I ordered, and works well.
Because Laser was the only supplier for the part.
Thank you for your feedback, Luke. Look forward to serving you again.
I bought a solar panel to my wifi outdoor camera and it was super easy to buy, affordable price and good quality
I chose laser because of reasonable price, easy to install, no extra device needed and good quality.
We're puzzled to see a 1-star review alongside such positive comments. It sounds like you had a good experience with our solar panel for your Wi-Fi outdoor camera. If the 1-star rating was a mistake, we'd appreciate a correction. If there's an issue, we're not aware of, please let us know so we can address it promptly. Thank you for choosing Laser.
This is the second time I have ordered from Laser. On both occasions, I have been more than satisfied. Thank you... Maree
I have had my blue ray player for about 3 years now. The remote has stopped working for some reason. I find it easier to deal directly with the company, rather than shop around just to get a smaller discount. At least I know that this remote will work with my unit.
Thank you for your great feedback, Maree. We look forward to serving you again.
Very easy to navigate around site order arrived safely and company checked that I received it great customer service
Fits with my budget
Thanks, Alison, for the 5-star review! We're glad our site was easy to navigate and that we fit your budget. Looking forward to serving you again!
Very fast delivery & up to date with communication & extremely happy with the overall proficiency of the company.
For the product
Big thanks, Jay! Your feedback lights up our day! We're super happy to know our speedy delivery and communication hit the mark. Here's to more awesome experiences with you!
Seems like a well organize outfit to deal with and their product is great. I was pleased to receive the goods promptly and well packaged.
I have other Laser products which are good value
Thank you for your feedback, Geoffrey. Look forward to serving you again.
Gain trust and grow your business with customer reviews.
Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
In 1987 LASER started out in a Surry Hills garage, importing and selling 5.25” floppy disks and storage cases. Today, we’re one of Australia’s fastest growing and most trusted consumer IT and consumer electronics solutions providers. Specializing in bespoke solutions, our product range now spans more than 13 categories and 500+ products.
Michelle, thanks a ton for the fantastic review and the five stars!