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Lasta

Overview

Lasta has a rating of 4.4 stars from 503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans and water intake. Lasta ranks 6th among Mobile Applications sites.

service
144
value
120
shipping
59
returns
88
quality
237
This company responds to reviews on average within 2 days
+97
How would you rate Lasta?
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New York
1 review
0 helpful votes
Follow Ninette S.
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I was initially upset because I requested to cancel auto renewal after the trial period and I was still charged but customer service was very quick to respond and refund my money. I hope I have the extra money in the future to use Lasta the app is really great!

Date of experience: November 25, 2023
Barbara K. Lasta Rep
over a year old

Dear Ninette, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.

Ohio
1 review
0 helpful votes
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Since I was a kid, my eating habits were pretty much influenced by my parents. They believed I should follow their eating patterns, which weren't exactly the healthiest. By the time I hit 15, I was tipping the scales at around 190 pounds, and by 25, I had crossed the 200-pound mark. It finally hit me that I couldn't keep going down that road if I wanted a shot at making it past 40 without diabetes or heart problems.

Date of experience: August 16, 2023
Barbara K. Lasta Rep
over a year old

Dear Grace, thank you for sharing your experience with us! We're thrilled to hear that Lasta improved your dietary habits. In case of any questions, feel free to reach out anytime at reviews@lasta.app!

Ohio
1 review
1 helpful vote
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The app support my nutritional goals. It enables me to personalize my dietary preferences, making it effortless to track my food intake and stay on top of my nutrition. It has definitely simplified my dietary tracking process.

Date of experience: March 30, 2023
Barbara K. Lasta Rep
over a year old

We're so happy to be on your journey to success and well-being, Martin! If you need extra tips or have any questions, our support team will do their best to assist at support@lasta.app.

Kentucky
1 review
0 helpful votes
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STEAL YOUR MONEY
May 12, 2024

I signed up for the 6.99 7-day trial. Tried phone calling to cancel. NO ONE EVER WILL ANSWER. Charged me $99.00 on 4/26 (on the 7th DAY from 4/19).
DO NOT USE THIS COMPANY APP.
It even comes up as a SUSPICIOUS SITE when googled.

Date of experience: May 12, 2024
Barbara K. Lasta Rep
11 months ago

Dear Elaine, we sincerely apologize for any difficulties you have experienced. Unfortunately, the order number you submitted is not correct and we cannot find your account. Please provide us with the email related to your subscription. Thanks for cooperation.

Virginia
1 review
0 helpful votes
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9/10 points
July 24, 2023

I discovered this app during my internet browsing, and I must say it's a breeze to use and navigate. What I love the most is the ability to switch meal preferences effortlessly, allowing me to enjoy a vegan meal one day and follow a paleo program the next. It adds a lot of variety to my diet, making it enjoyable and sustainable.

Date of experience: July 24, 2023
Barbara K. Lasta Rep
over a year old

Hi Kathreen! Thank you for your feedback! It's wonderful to hear about your experience! We appreciate it. In case of any other questions, feel free to reach out at support@lasta.app.

New Jersey
6 reviews
14 helpful votes
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I try to put in my fast and water details and the circle keeps going round and round. It's hours before I can put the details in. Not a responsive app at all. I'm sick of not being able to use the app in which it's purpose is.

Lasta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023
Barbara K. Lasta Rep
over a year old

Dear Rona, we apologize for the inconvenience you faced. We value your feedback and would like to point out that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.

Oregon
1 review
2 helpful votes
Follow Jazeel E.
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Consistency is crucial for a healthy diet. So, I joined a program for weight loss. Now I have tasty and nutritious recipes, and their customer service was great. I lost weight and kept a balanced diet.

Date of experience: March 30, 2023
Barbara K. Lasta Rep
over a year old

We appreciate your valuable feedback, Jazeel! We're happy you find Lasta delightful. In case you need any extra tips from us, let us know at support@lasta.app- our support team will gladly help!

Romania
1 review
0 helpful votes
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LASTA = SCAM. RUN! Don't walk, RUN away!
June 28, 2024

Lasta says that they make it easy to cancel but that is not true… After subscribing, I have tried to call their customer service phone number on several different occasions to ensure that I canceled before the renewal date. The company will send you dozens and dozens of emails in the short term and there is virtually no customer support whatsoever. I signed up for an inexpensive trial period & worked to cancel before renewal, and was informed today that because I agreed to the terms and conditions, and didn't cancel in advance of today, the renewal date, it was billed for a further six-month period. NOT happy. This is absolutely a scam and their non-existing customer service shows it. Additionally, they have blocked comments from being possible on social media platforms because so many people were complaining. Happy to share those screenshots of the commentary before they stopped allowing comments on social media. I wonder why!?! SCAM! Advice: READ THE FINE PRINT AND HOLD NO HOPE OF CANCELLING!

Date of experience: June 28, 2024
Barbara K. Lasta Rep
10 months ago

Dear Ben, we sincerely apologize for any inconvenience and for the misunderstanding. Kindly note that we have made a refund of your money. Thanks for your understanding.

Kenya
1 review
0 helpful votes
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Good app
October 21, 2023

This app simplifies fasting and fitness. The fasting timings are adjustable to suit my lifestyle, and the meal ideas are tasty and healthy. The workouts are designed to push your limits and are very effective."

Date of experience: October 19, 2023
Barbara K. Lasta Rep
over a year old

Dear Kenn, we appreciate your valuable feedback! We're happy you find Lasta delightful. In case you need any extra tips from us, let us know at sureviews@lasta.app- our support team will gladly help!

Together to a successful fasting journey! Your Lasta!

Nevada
1 review
5 helpful votes
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I subscribed on the app and paid $38 for it on September 22nd and I was not able to open the app on my phone it never gave me the option to do it. I went back and forth daily with the reps Arthur and Alice via email following all their instructions and sending then screenshots to prove then that the app was not working and I was not able to use it not even once. Their final email on October 7 said they cannot refund my money because is not refundable that they only could refund 25% of the amount that I paid. I think this is an SCAM and very shady business. How come if you have a product that does not work and I paid in full for it you are going to tell me that you can only refund me 25% of the price I paid after having waisted my time and energy for 16 days emailing you and doing everything you told me to do to make it work? I have records and can prove this. Please be aware

+3
Lasta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2023
Barbara K. Lasta Rep
over a year old

Dear Dennise, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.