Lasta has a rating of 4.4 stars from 503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans and water intake. Lasta ranks 6th among Mobile Applications sites.
I have contacted this service multiple times to cancel my subscription to no avail. They have charged me multiple times for a service that does not work for me and I am irate at this point. DO NOT PUT YOUR CARD INFORMATION INTO THIS SITE! THEY WILL ROB YOU BLIND!
This app don't show you everything until you give your card number and they charge you. Customer service don't give a crap about you, all they want is the money. I asked for a refund as this does not suite me and my eating habits. They refused to refund my money when I called them shortly after looking at it and they refused, they said wait 14 days and we will refund 30%. I will never use this app, I thought I had 14 days but was charged before that. When I tried calling I could never get through to a person and was discontected several times. I am so frustrated and cannot affored to lose the $100 they charged to my account. The 30% refund offered through email is not good enough.
**Update** after leaving my review I was contacted and offered a full refund. It would have been so much easier if they had just cooperated from the start.
Dear Mischell, thank you for bringing this situation to our attention. It is truly upsetting for us to hear you had a negative experience with us. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.
Lasta has been pretty much amazing for me after struggling with intermittent fasting for a year. It simplifies the process, keeps me on track with reminders, and the results have been fantastic. Definitely worth a shot!
Hi Logan! We're so happy to hear that you enjoy the features of Lasta! Every day we work on improving our product, and a happy customer is our greatest reward. In case of any questions, feel free to reach out anytime at support@lasta.app!
I've experimented with different diets such as Keto or OMAD, raw diet, but I inevitably lose motivation and stop following them. Recently, I received some distressing news that my weight might significantly impact my ability to have children... That's why I needed something to drive and manage my efforts.
It's wonderful to hear about your experience, Candice! We appreciate it. In case of any other questions, feel free to reach out at support@lasta.app.
I'm a fan of Lasta - in fact, I recently recommended it to a friend. We both track our water intake and trying to lose weight. I can definitely recomend it to people like me, who wants to lose weight but don't really have time or ability to visit gym.
Thank you for being with us, Chester! We're so happy to hear that you enjoy features of Lasta! If you have any questions, please get in touch with us anytime at support@lasta.app.
I subscribed to Lasta and hoped it would be a helpful tool for my intermittent practice of fasting. Once I saw the app did not ofer me any thing useful I submitted a request to cancel and reefund my purchase. I was told they do not refund. I caution all buyers beware because once you sign up you just blew $50.
I liek the way they approach weight loss and guide me every step of the way. From easily tracking my meals to visualizing my progress, this app makes me focused, motivated, and in control of my weight loss goals.
Having experimented with diets like Intermittent fasting and OMAD, I struggled to stick with them in the long run. Recently, I received some disheartening news about my weight potentially impacting my chances of having children.
Thanks to this app, I feel like I can have a better future.
Dear Samantha, we're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at support@lasta.app- our support team will gladly help!
Absolutely the best, the user interface is so easy but complex at the same time
Thank you for being with us! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.
Together to a healthy journey! Your Lasta!
Lasta does not send a subscriber a notification that there will be an autopay charge for a full year subscription after the three-month trial. Even retailers let the consumer know when an autopay charge will be made. My personal experience is that I received a notification from Paypal that a charge was made for a year's subscription. Lasta would not refund the $78.15.
Dear Nan, we apologize for the inconvenience you faced and understand your request for a refund. Unfortunately, we were unable to find any information about your subscription from the order number provided. To assist you promptly, please provide your billing email and our support team will contact you as soon as possible. Thank you for your cooperation.
Answer: Dear Michele, we will definitely help you. Please provide your email address with which you registered for Lasta.
Answer: Hello! We can't identify your account from the email you provided. Please write to reviews@lasta.app and we will help you
Answer: They are a scam Block them with your credit card comp
Answer: There is no order number They are a scam Block them on your credit card
Answer: They are a scam Block them with your credit card comp
Dear Bri, our agents have just replied to you and canceled your subscription. We've also refunded any funds that were withdrawn because you didn't cancel your subscription in time. Thank you for your understanding.