Lastminutte

I am extremely disappointed with Lastminute. I booked a holiday but had to cancel within 48 hours due to medical reasons. Despite providing all the necessary documents and evidence, they charged me nearly 1000 euros for the cancellation. I feel very unhappy with how I was treated—Lastminute seems more focused on taking money from customers than on caring for their needs. This experience feels completely unfair.

I booked a flight and hoPoor Customer Service and Misleading Informationtel package to…
I booked a flight and hotel package to Istanbul through Lastminute.com for July 25-29,2024. After landing, I was informed that my hotel had no available rooms and was offered inadequate alternatives. I had to find and pay for a new hotel myself. Customer service promised to cover the difference, but they did not honor this. Additionally, they hung up on me and told me they would not pay. I ended up paying twice and had to cut my trip short. I will be taking legal action. This experience ruined my vacation. I do not recommend Lastminute.com at all.