Laura Geller

Contrary to some of the reviews I have read, my order shipped and arrived in a week. I love how the baked balance-n-brighten goes on. I use revolution pro blur stick primer first and then the Laura Geller product. Im 55 with pretty good skin but I'd say this baked foundation takes at least 5 years off and just smooths out my skin so well. I ordered the gel eye liner too and it's now my favorite. Doesn't smudge and lasts for a full work day. I'm a fan and would purchase again! One tip I would offer is to get two shades and blend.

I actually like the products. The ordering process is the absolute worst. Dishonest company. I ordered a large order on 40% sale, with expedited shipping. Never arrived. Contacted customer service. They send "form"responses, telling you there is nothing they can do to assist you, but feel free to reach out by chat. If you do that process, chat sends you to the same people in customer service, called " back-end department" now. It is a constant cycle of lies. No way to speak to a live person. I made a 22 item order and received 3.5 items. The.5 refers to a 2 piece set that arrived with just one piece. They could care less about helping. It's a scam company.

I purchased the powder but felt it made the lines on my face look worst so I returned it via USPS. I emailed 9 days after the tracking info indicated it was received at Barbara Geller's location. I sent numerous emails asking about my refund. Getting nothing but the run around. Even telling me there is no record of my order. I'm really annoyed. I just want my refund now. I would rather the product and customer Service at a 2 out of 10.

I can't review the actual product since it never made it to me yet. My order was placed on February 5th and nothing. When I reached out to customer service I was informed that it may take as long as 5 business days to ship. I finally asked for a refund since I'm now out of the country for 3 weeks but have heard nothing back. However, I am still receiving 3-4 Laura Geller marketing emails per day which is VERY annoying.

I suffer from a very bad case of melasma and I've spent hundreds of dollars on makeup to try and hide the black spots. This is the only product that had worked for me, even my daughters have told me that it looks veru natural and that that I don't it hides the spots. My orders have come as promised and on time and I'm very pleased. On my second order one of the brush broke and I sent an email asking them to replace the item and got a response right away that my order is on its way free of charge. I'm not kidding I've been through so much with this melasma situation and finally I've stopped looking for alternative products because I found just what I needed.

I have bought every foundation from the most expensive designer brands to well priced drug store brands and continue on my quest….
I may have found it in a Laura Geller. I am in my 60's and fortunately have youthful looking good skin. I like a very light foundation that just makes my skin look better. I really like this Baked Balance and Brighten powder foundation. Application is so fast and easy and clean Also going to buy the illuminating one to try. Definitely recommend.

Bought the Balance N Brighten and the brushes. This powder just makes blotches on your face. Contacted them to request a refund to find out they will replace it with another product and will not refund. Why do I want another product when this one did not work?

I ordered the baked and balanced foundation in fair. Never received my order, although they had NO PROBLEM taking the money right away. Kept emailing and asking when I would receive my order just to receive computer generated responses. The 800 number that was listed DOES NOT WORK! Had to dispute the charges with my bank.

DO NOT ORDER FROM THIS TERRIBLE COMPANY!

You have do not have a customer service phone number. The chat feature is useless because the robots repeat the same thing. I've lost hope that I will ever hear back through email. I've been waiting 4 days to receive my Return Authorization code and return shipping label. I want to send my items back ASAP for a full refund and based off other's reviews of your customer service, I will never hear anything back from your customer service. This is a terrible first impression of your company. I am a first-time customer, and I will not be buying from you again.

VERY disappointed in the product. There is NO coverage of my red spots, freckles and age spots as seen in their videos. Wishing I had read more reviews prior to purchase. Absolute waste of money in my opinion.

Three times I've tired to purchase more concealer. 100 was out, so I bought 150, then 100 and 150 were out. Now only darkest share available. Can never use a coupon bc they never have product. Changed LG during pandemic thinking it would be easier - nope, harder.

Customer Service is dreadful; discounts and gift offers not provided, as stated online, text; rude, disrespectful company representatives; charge full price without discount on credit cards; Manager with authority to correct errors never available; deceptive and untrue statements made by company representatives regarding products, etc.; suggest another make up brand... you do not save... if discounted... with waste of time and money in attempting to get a fair trade.

This company never delivered my foundation it has been 2 months. I contacted their customer support at least 4 times full of empty promises that someone would contact me. They never did. Don't order from their site specially if you order internationally…this brand doesn't care about their customer and vide bad reviews which should alert you … big red flag.

Besides the terrible customer service and nonworking customer service phone number, her products have something in them that causes your skin to break out. Lack the coverage that it's advertised that. Funny that all the ads that were coming up on my Facebook feed and Instagram feed, have suddenly and suspiciously Disappeared.

Too long to write, basic facts, order placed, no order, no-one knows where order is. Told a glitch in the system, but order will ship out the beginning of this week. 1/24/23. Each time I chat with them, they write the exact same thing. Placed the order on 1/06/23. Have not received it as of yet. Buyer beware, purchase from QVC. I hope that Laura Geller reads these reviews and makes sure that her name brand is not tarnished. I would not have added any stars, but you cannot proceed unless you do.

I tried SO hard to make the baked foundation work for me. Its cakey, dry looking and the color didn't work Waste of money. After 3 months, I threw it out today. 3 compacts, 1 new... GONE. Never again. CRAPPY product.

The makeup is great, I use a lot of Laura Geller from QVC. If you order from the actual company though be prepared for long shipping times or no shipping at all. Then they lie and make excuses, most used is your order was sent to the wrong address. I placed 2 orders weeks ago and they haven't shipped yet. I'm going to have to file a dispute with my bank.

Submitted an order on December 17. Site stated 3-5 business days. Finally got a tracking number which stated it was in transit. Then it was returned to sender on 12/29. Contacted company on website (since their Live Chat is dead) three times for resolution. No response. Asked them to cancel my order and refund my money. No response. Buyer beware! This is a hack company with absolutely NO customer service. Just hope I'm not out $50.

I just got on to Laura Geller a few months ago. In my early 60's, I have never looked better. The ease of application - much better than liquid foundations that are greasy and bad for my skin. Actually, my skin without make up is looking better. No more clogged pores. Love the variety. Note: going direct does take longer but you save more money because of the discounts. If you want fast, go to Amazon and spend more. I haven't had any bad orders. My new go to!

Purchased laura geller makeup from qvc at the beginning of the year. Didn't get a chance to try it straight away. Really disappointed the lip gloss broke and could not use it. Will never Purchase her makeup products again

I was disappointed. This makes me look gray.
Now that I see other disappointing reviews, I should have researched more. That was a lot of money to spend on 1 powder. Even dollar store emergency powders I have work better.

The products here are great, the shipping time is alright (about 10 to 14 days for the most part if you select economy) and the cosmetics are carefully wrapped. One other thing I would change is to make the packaging a little more transparent. Everything is packed in these lovely pink boxes, but from the outside it is hard to tell what is inside. So if you order a bunch of sets as gifts there is no way to tell what is inside without opening everything up.

I still haven't received my order! Got a tracking number that stated the items were delivered and I reached out because they were not delivered. They responded giving me another tracking method which showed my package bouncing around in New Jersey from town to town. A week later I received an email stating my order was delivered to the wrong house (tracking was still showing my package was in New Jersey) They keep coming up with excuse after excuse for why my order hasn't been delivered. Thankfully I purchased through PayPal so I will be filing a claim today and will never order from them again.