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LawDepot.co.uk has a rating of 4.5 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot.co.uk most frequently mention great service. LawDepot.co.uk ranks 7th among Legal Services sites.
This company responds to reviews on average within 6 hours
OK - I think it's a little "tricky" to state there is a subscription required at the end of the process... it says free on the initial part of the process. It would be good to have a little more information about what each section should say - I think I have repeated myself
As soon as money received the website stopped working and I have no access to the document I paid for
Confusing over £52 subscription as to whether it coves all docs in my account not just Last will
It is very easy to find the right document and to create my account
Hello Sam,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I hope all my requirements will be there, Thank you very much
Hello Ruth,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Easy to use format step by step explanations all thru the process thank you
Hello Michelle,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Very straightforward and simple to understand and massive saving in contrast to using solicitors
Hello Henry,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
I filled in the form successfully but noticed a mistake and wanted to go back to correct it but I couldn't find a way of going back to the section with a mistake. Had to start the process all over again. All good apart from that.
Hello Steve,
You can take the steps below to make a change to a document:
- Sign in to your LawDepot (https://www.lawdepot.com/) account
- Hover over your email address at the top right-hand side of the page.
- Click on "My Documents" from the drop down menu.
- Locate the document you want to access and click on its name to open the file.
- Click on Change Answers
- Go through the questionnaire to look for the information you want to change or edit by clicking Save & Continue.
If you have any further questions, please don't hesitate to let us know.
Regards,
Divine
Customer Support
Good service, just wee technical glitch at payment page
Hello Nathan,
We appreciate the review. If you need assistance, please contact Customer Support at 0800 014 8912 Mon-Fri 1 pm - 10 pm.
Regards,
Divine
Customer Support
Hello Ben,
Thank you for your feedback. The answers you entered will be automatically saved once you have created a Free Account on our site. If you need assistance navigating and understanding the website, please contact Customer Support at 0800 014 8912 Mon-Fri 1 pm - 10 pm.
Regards,
Divine
Customer Support
Wasn't able to pay for the document license using my credit or debit card. I was told by the help desk that it was due to a block on international payments and to release it via my credit card company. So I rang them and they said there was no block on the card. I eventually paid using paypal but have wasted nearly an hour doing all this, hence the poor rating.
Hello Sean,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Very friendly to handle. Some contradictions within my filling document prior to see the actual contract (pets for example) but corrected later specifying MY requests. So ok
Hello Philip,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
I'm impressed. This was an easy service to use. Great price and very comprehensive. Thank you!
Hello Rachel,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
It ok need more notice before it expires thank you for payments
Hello Andrew,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
It's for a little monies and great product to use it nice and easy for a first time user especially
Hello Chris,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
This should be straight forward, It took 4 attempts, and email to an from to pissing around with passwords.Rubbish
Brilliant service as ever though retired I occasionally need documents.
Martin
Hello Juan,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
I found the site easy to follow and documents easy to retrieve
Hello George,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Hello Joyce,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Very easy to use and if I was able to set it up anyone can!
As a novice, I found the process very easy to follow and complete.
Hello Denise,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Apart from having a problem with create a password it was all good.
Hello Harry,
We appreciate the review. If you need assistance with your account, please get in touch with Customer Support at 0800 014 8912 Mon-Fri 1 pm - 10 pm.
Regards,
Divine
Customer Support
Fantastic website helps with all my contracts. Very simple to use
Hello Brenda,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Hello Mary,
We appreciate the review. Thank you for using LawDepot for all your legal document needs.
Regards,
Divine
Customer Support
This was a painless and efficient process... and easy.
Hello Dorothy,
Thank you for your honest feedback. We are glad you had a great experience.
Regards,
Divine
Customer Support
Gain trust and grow your business with customer reviews.
Hello Douglas,
Your receipt information shows £52 for a 10 Year Access for the Last Will and Testament. This allows you to create, edit, print and download your Last Will and Testament for 10 Years and would automatically expire after 10 Years.
Hope that helps.
Regards,
Divine
Customer Support