• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user catherinem1995
Washington
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Very convenient, helpful and easy to use. Definitely recommended

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Catherine,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user eugenef273
Iowa
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Easy navigation with informative prompts that guided me through the entire process.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Eugene,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user ethanq141
Nebraska
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

This was so much easier and affordable than I thought. I should have done this a long time ago.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ethan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user russl203
Florida
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I will have to see the ending results before I can give a final comment.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Russ,

We appreciate the honest review and we look forward to your final one. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user heatherq272
Wyoming
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Thank you so much for the assistance on this website, makes it easier to navigate in the lease world!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Heather,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user meganp745
Virginia
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

So easy, so affordable, so legitimate. Making documents affordable for the common man.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Megan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user barbarab694
Oregon
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

The site is easy to use and affordable. Getting these legal documents done provides me peace of mind.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Barbara,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user mikev1068
Australia
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Very good website guides you through the process without any stress.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Mike,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user duvinaf
California
2 reviews
0 helpful votes
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June 19th, 2024
Verified purchase

Step-by-step very easy to fill out. My experience so far has been 5-star, with no problems.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Duvina,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user christines3041
Australia
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Too convoluted with needing to go back and forth in the process

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Christine,

Thank you for the honest review. Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. Customers are expected to be responsible for awareness of special requirements in their jurisdiction. While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their situation requires or to get the assistance of local legal counsel. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. The customer drafts, creates, and edits the document as they feel is best.

Regards,

Divine
Customer Support

Thumbnail of user nicolee1094
California
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

EZ to use process but not completed yet, therefore I cannot fully rate with more stars.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Nicole,

We appreciate you leaving us a review early in your document creation. We hope you can come back and tell us about your full site experience.

Regards,

Divine
Customer Support

Thumbnail of user edv266
North Carolina
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Easy access, data entry, comprehensive document! Thank you

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ed,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user russellg504
Idaho
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Purchased two years ago but I'm having to pay again.
Easy to use

Thumbnail of user kennethu150
Indiana
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

Easy, helpful prompts, my second time using Law Depot to set a company.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kenneth,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

User friendly, questions answered within template is...
December 12th, 2023
Verified purchase
• Previous review

User friendly, questions answered within template is nice. Convenient and affordable as well!

Thumbnail of user juliem3146
Indiana
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Easy to use. Very straightforward and easy to follow. Let me choose payment option of my choice.

Thumbnail of user dylanj256
Wisconsin
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I like the longer-term subscription access option. I really makes it more appealing!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dylan,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user oliviav320
Australia
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Found it quick and easy to use. Helpful tips and step by step instructions.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Olivia,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user davek1059
Georgia
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Easy to use, great selection of legal documents for virtually every need.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dave,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user debray342
Texas
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

This is a quick and easy to use website for legal documents. I have used it over the years and its still my go to for legal documents.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Debra,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user janicee444
Kansas
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

Great experience. Response time is quick. The prompts are well placed. Thank you.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Janice,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user willm535
New Zealand
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

Easy access and very detailed form, makes for clarity between tenant and landlord.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Will,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user emmay294
Spain
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Nothombs is for free, Pero muy contento con el resultado, a ver si puedo modificar el contenido

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Emma,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user kylem1133
Massachusetts
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

A well laid out step by step easy to follow document. Thank you

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kyle,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user danl1284
Alabama
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

Great service! Fairly priced with a very simple process to walk you through it.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dan,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user gracez177
Georgia
2 reviews
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Just fill in the blanks, I like that it has a spot for additional comments

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Grace,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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