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LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.
Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL
Relatively easy. My age prohibits me from going too fast in creating documents. This process is easier, for me.
I was a little nervous (just before putting my card detail in and checking reviews on this site) - however i read them and proceeded. Let me tell you...
The free trial IS a free trial - just remember to canx subscription if you don't wish to proceed before the week is up - (it does tell you this)
I had a need for a commercial rental template
The site was easy to use - logical and i had no trouble drafting the extra things it needed (as all very simple)
The process is easy
Despite the fact that i have now canx my free trial -and probably to the dissapointment of the company owners - i must say that will be using this site again and will probably subsribe.
We are an SME business and a site like this is great for our needs rather than consult a costly contract solicitor (as this was a basic need)
One thing i would say to the site owners is... should the cost for a monthly/yearly subscription been much less, i would have not hesitated to subscribe however, a business like ours would only need to use your services two or three times a year and your subscription prices made this non-viable to achieve
I have given five stars here as it's quite fitting and i also know (as our company gets reviews) - that sometimes, people will wrongly moan about things that aren't really true or relevant. I hope this brings the ratings up for lawdepot.co.uk - thank you.
Thank you for the feedback Jason.
Had a query and received response within 24 hours.
Unable to access printer so I needed attachment that I could email to my daughter for printing.
CONFIDENTIAL LEGAL CORRESPONDENCE
Dear Attorney:
My name is Mr. Waheed Alam from Pakistan, Karachi, I am a indigent writing this letter regarding need your legal assistance concerning review my Green Card. On and about June 24,1998 arrived in the United States of America as a Legal Permanent Resident, I own a legal lottery visa system (DV) and get a Green Card. Unfortunately, after three years on June 24,2001, I broke the California law (Criminal Offence, I did not received a fair trial) and I get 6-year State Prison (I had a problem with my room-met, he is from Pakistan). Finally on November 5,2009, the ICE deported me forcefully, back to the Pakistan and when I asked to the ICE Officers who bring me in Pakistan, Islamabad where is my all legal documents?: "the ICE Officer answered me I through out all your legal documents into the Ocean"...
Please I need your legal support to get back my Green Card. In this Great Country United States of America I never get a second chance. Please give me a second chance to build my future (American Dream) and make a better life.
Thank you for your time and I am waiting for your favorable response. Sincerely yours,
Waheed Alam
Hello Waheed,
We provide quality legal forms but we are unable to provide legal advice specific to your jurisdiction. By law, only a licensed attorney in your jurisdiction can assess your facts and provide legal advice such as selecting the best contract for you.
Regards,
Cynthia
Customer Support
Great experience overall I want to name design help me and was very helpful and explained everything perfectly
Provided a password reset and email update. Excellent and quick resolution of my issue! Thank You! 5 Stars!
Big fan. Have used to write rental agreement as well as a Will. Not by any means a professional. Highly recommend for the everyday individual!
Give you fake results once done 45 minute quiz, then proceed to hold the answers to your questions hostage until you fork over payment information.
Tip for consumers:
Don’t do it
Hello None,
The time you spend on the questionnaire would depend on how fast you can answer the questions provided to create your document. The average time to complete a questionnaire is usually 10-15 minutes. I am sorry if you misunderstood the Free Trial for 1 week offer. For uninterrupted access to your document, a valid credit card information is required when you sign up for a subscription. If you cancel before the trial period is over, your credit card will not be charged.
We appreciate your feedback. Thank you for visiting our site.
Regards,
Divine
Customer Support
I haven't printed on the contract yet or negotiated the details but my initial impression from filling out The first draft is quite good.
Hello Doris,
Thank you for the feedback. We are glad you had an excellent first impression of our site.
Regards,
Divine
Customer Support
Cynthia was very curious and understanding. She took care of helping me and resolving my issue.
Thanks
Excellent. Very clear communication and listened to my request. Resolved my questions quickly. Pleasant experience. Thank you!
I was guided through the entire process by a real professional. I will use this service in the future and spend my money here.
Found the agent Janet to be very helpful with my printing problem. Creating the will is easy and covers all the legal jargon needed.
A very important part of my business is knowing my contracts are legal and lawfully set out.
Hello Jose,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Easy and user-friendly. Thank you for the assurances and help.
Hello Gloria,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
My printer had run out of ink and I needed to get a lease agreement to renters today. Yvette was kind enough to help by sending me a pdf.
So far, so good. Only question I have is: Why is it called 'Free" Living Trust, when all the options given are for pay?
Hello Luis,
Thank you for your feedback.
To clarify, our trial offer is free for a one-week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time, and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account or accessing live chat or phone and we'll cancel it for you within the seven-day window. You also receive an email recapping the offer details and the date and time to cancel by appearing in the email.
We have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven-day trial period.
We hope that gave you a better understanding of the Free Trial for one week that we offer on our site.
Regards,
Divine
Customer Support
Thanks Carolina for your help. The problem endedup being my printer. I finally got my documents to print tonight.
Kind and spot on thank you so much
Keep up the great job
Needed an immediate answer and you got it done fast
It's the first time that I'm using the services and it's been easy and very helpful so far.
Hello Emily,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
I am a studrtn of the University og Law and Legal system and i need to find a lot of information and newest things and nivation in codes and so on and your service is quite helpful, so thanks a lot)
Love LawDepot but it's too expensive for the size of my business.
Hello Nancy,
Thank you for the feedback. We have other subscriptions available that may suit your needs. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am -7 pm ET for details.
Regards,
Divine
Customer Support
You provided Fast and efficient service, quickly resolved the issue, thanks very much for the assistance
Gain trust and grow your business with customer reviews.
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.
Hello Mike,
We appreciate the review. We are glad you found our site easy to use.
Regards,
Divine
Customer Support