• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user marshal475
Florida
1 review
0 helpful votes
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April 15th, 2018
Verified purchase

It was ok I will be in contact if I have any questions...

Thumbnail of user maryh91
California
1 review
0 helpful votes
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May 11th, 2015
Verified purchase

Thank you for helping me! She was very, very nice and polite plus gave me what i needed.

Thumbnail of user meganz220
California
1 review
0 helpful votes
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October 13th, 2023
Verified purchase
• Updated review

Super. Bit confusing over membership choices, but I made it through.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Megan,

We appreciate the review. If you need assistance in the future, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 a.m. to 7 p.m. ET.
Thank you for using LawDepot.

Regards,

Divine
Customer Support

Directions were pretty easy to follow
April 27th, 2023
Verified purchase
• Previous review
Thumbnail of user douglasm42
Illinois
1 review
6 helpful votes
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July 20th, 2014

Sure glad I read these terrible reviews before I took the trail.

Thumbnail of user kathiek2
Cynthia S. – LawDepot Rep

While we take our customer comments seriously, the comments appearing here continue to be from customers who have selected a 7 day free trial and neglected to cancel within the 7 days based on the offer they selected. If customers review the three license options presented to them at the time of check out, and the content appearing there is clearly presented all in the same size font, select the license option that best suits your needs. If you do select the 7 free trial, we will send you an email within minutes of your license selection recapping the offer details and the date and time to cancel by appears on the email. Your receipt also contains the same information. If that option is not for you, select the Basic option that provides two week access to one document type that automatically expires after 2 weeks, no need to cancel anything. Document pricing ranges from $10 to $35. We also provide the yearly option which states " 1 Year Pro License, $7.99 per month prepaid for one year". That option is $95.88 and provides very good value for those that have multiple document needs. Cancelling a 7 day free trial is very easy. Customers can either click on their Account and click the Subscription tab. There is a large Cancel button there or customers can chat or call us and our customer support team would be happy to cancel for a customer if needed. Our customer support is available Monday to Friday from 8am to 7pm ET at 1-855-231-8424.

Thumbnail of user sharona2101
Pennsylvania
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sharon,

Thank you for the 5-star rating. We appreciate you using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user lydiap7
North Carolina
1 review
4 helpful votes
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June 8th, 2015
Verified purchase

Would not except my password had to have an email sent not to happy about that.

Thumbnail of user daves2015
Oregon
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I am very happy with my experience so far, look forward to future services from Law Depot.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dave,

Thank you for the 5-star rating. Looking forward to be of service to your again.

Regards,

Divine
Customer Support

Thumbnail of user jennifere1670
Arizona
1 review
0 helpful votes
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July 18th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jennifer,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user seanc1068
South Carolina
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sean,

Thank you for the feedback. We appreciate you using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user francesh36
Alabama
1 review
0 helpful votes
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October 26th, 2015
Verified purchase

When you emailed it to me, it printed just fine. Thanks

Thumbnail of user frankc80
Canada
1 review
0 helpful votes
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April 8th, 2016
Verified purchase

Having a problem sending out a contract... called Cynthia... PRESTO!

Fixed!

Thumbnail of user joyceu196
California
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

The process was easy with the guided help, pricing is reasonable.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Joyce,

We are glad everything went well. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user michaelo254
California
1 review
3 helpful votes
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August 1st, 2018
Verified purchase

Very very good... do not have time for your request... sorry...

Thumbnail of user rayc39
Florida
1 review
7 helpful votes
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March 7th, 2015
Verified purchase

I am not able tp print the form after filling it out and buying the license ALSO the information on the form which I filled out does not appear

Thumbnail of user christinaz244
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

Looks ok margins not showing all the word. Advertisement at the top of the will.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Christina,

If you need assistance with your document, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8am-7pm ET.

Regards,

Divine
Customer Support

Thumbnail of user christinaj554
California
1 review
0 helpful votes
  • Send Message
May 24th, 2023
Verified purchase

Why did I have to pay again? I paid for this service last week to.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Christina,

Thank you for your feedback. Based on your records, you purchased a Notice to Enter and Rental Inspection Report document. Both documents allow you one year of access to edit, print and download. If you need more assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am-7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user carolf1636
California
1 review
0 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

Very successful in completing the document, instructions were very helpful.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Carol,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user brittanyb1093
Georgia
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Brittany,

I am sorry to hear that you had some trouble with our site. Please contact Customer Support at 1-855-231-8424 Monday to Friday to assist you with your concern.

Regards,

Divine
Customer Support

Thumbnail of user ramonap75
New York
2 reviews
0 helpful votes
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December 20th, 2022
Verified purchase

Easy to go thru the steps to complete lease. I would recommend to friends to LawDepot site

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ramona,

Thank you for the review. We appreciate you recommending our site.

Regards,

Divine
Customer Support

Thumbnail of user michaelf4244
North Carolina
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

Revocable Living Trust was easy to fill out and is easy to edit.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Michael,

We appreciate the review. Thank you for using LawDepot for your Revocable Living Trust.

Regards,

Divine
Customer Support

Thumbnail of user carlb34
Tennessee
1 review
1 helpful vote
  • Send Message
October 24th, 2014
Verified purchase
Thumbnail of user ronm1154
Michigan
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Lawdepot makes it very easy to create the legal documents that you need.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ron,

Thank you for the feedback. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

Thumbnail of user loganm347
California
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

Absolutely Amazing! I was able to create my trust and quit claim deed with ease. Perfect!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Logan,

Thank you for the 5-star rating. We are happy to know you were able to use LawDepot for your two legal documents.

Regards,

Divine
Customer Support

Thumbnail of user ralphy127
Connecticut
1 review
1 helpful vote
  • Send Message
June 20th, 2023
Verified purchase

So far so good. Easy and direct. Document looks good

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ralph,

Thank you for the feedback. We are glad you are satisfied with your document.

Regards,

Divine
Customer Support

Thumbnail of user kylej400
Nevada
1 review
0 helpful votes
  • Send Message
August 2nd, 2023
Verified purchase

We needed something in place quickly. These forms were very quick and easy to use.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kyle,

We appreciate the 5 star rating. Thank you for making LawDepot a resource for your legal document needs.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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