• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user kathleenv908
California
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Intuitive, easy to understand and user-friendly. Speed to completion was satisfying.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kathleen,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user georgei887
Australia
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Efficient to use and the process is made to easily understand

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello George,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user robertn3846
South Carolina
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

This document was so easy to create. The website was easy to navigate and very thorough.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Robert,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user harryl1037
Oregon
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Easy to understand and fill in the blanks as presented in the app.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Harry,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user lauram4270
Australia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Very easy to use and the step by step guide is so easy to follow.

Thumbnail of user billb2536
Texas
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Where is the Promissory Note that I drafted? I paid, and I need the note. Sam Boyd

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Bill,

You can follow the steps below to access your document:

- Sign in to your LawDepot (https://www.lawdepot.com/) account

- Hover over your email address at the top right-hand side of the page.

- Click on "My Documents" from the drop down menu.

- Locate the document you want to access and click on its name to open the file.

If you need more assistance, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user jacquelinen486
Texas
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Quick and easy to create and edit if need to. Great way to create a professional document.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jacqueline,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user matthewc2419
Australia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

All good easy form to follow and instructions were well and as
Easy to follow

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Matthew,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user catherinee531
Idaho
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Helpful info to help fill out the document. Thanks for the help.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Catherine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user thomasi651
New Zealand
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy to use and easy to understand - would highly recommend to all :)

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Thomas,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user andreas3467
Australia
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

Good thank you very much. Much appreciated. Thank you very much

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Andrea,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user rayr1376
Texas
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Seems pretty easy and to the point. Reasonably priced content.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ray,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user dorothyg1033
New York
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Very user friendly system. Reasonable and affordable price.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dorothy,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user frankw1242
Ohio
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Have not had much time to experience law depot but so far the content available is of good value.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Frank,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user kathleenc2293
Arizona
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Thank you for being User Friendly! Finally a website that delivers!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kathleen,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user melissab4346
California
1 review
0 helpful votes
  • Send Message
November 1st, 2024
Verified purchase

I received great service from Divine this morning. Thanks a lot.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Melissa,

I am glad I was able to help. We appreciate you using LawDepot for all your legal document needs.

Regards.

Divine
Customer Support

Thumbnail of user dorothym1438
Texas
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Too hard to make changes once document is created on the site

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dorothy,

Thank you for your feedback. For assistance, please contact Customer Support at 1-855-231-8424 Monday through Friday from 8 a.m. to 7 p.m. ET. You can also check the Help Centre for self-guided processes.

Regards,

Divine
Customer Support

Thumbnail of user isabellaa326
South Carolina
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I have used this before, and as always the services is great.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Isabella,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user edwardf861
Virginia
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

So far we haven't been able get back to printing the bill of sale?

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Edward,

Please call Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET, for assistance. We appreciate your feedback and thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user nathany205
Texas
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Very easy, much appreciated for the help and savings of legal costs

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Nathan,

Thank you for the 5-star rating. We are glad we were able to help.

Regards,

Divine
Customer Support

Thumbnail of user kimberlyr2792
Florida
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

So far has been easy to navigate. I will review now and see what else needs customized.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kimberly,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user charlesa1546
Alabama
2 reviews
0 helpful votes
  • Send Message
September 28th, 2024
Verified purchase

Very user friendly, easy to navigate the website thank you.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Charles,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user scotts4556
New York
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Scott,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user christopherc3461
Virginia
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Quite expensive to pay so much for each form when I only need a few.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Christopher,

We do have the cheapest subscription which is the 7-day Free Trial subscription. That does not bill you anything within the 7 days of the Free Trial. As long as you cancel it within 7 days, no charge will be billed to you.
You will see that option on the license page, along with the two other services we offer.

If you need assistance in the future, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user brittanyz267
North Carolina
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

Needed Amendments for legal end of life documents. Very easy straight forward

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Brittany,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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