• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user kathleenv909
California
1 review
0 helpful votes
  • Send Message
September 22nd, 2024
Verified purchase

Pleased with simple format and professional guidance. Fee for Codicil was very reasonable.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kathleen,

Thank you for the feedback. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user ryanz273
Minnesota
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

It was easy to navigate, understand and straight forward and user friendly.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ryan,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user markh5564
Australia
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Site navigation is uncomplicated.
Easy procedure to enter required information.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Mark,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user jerryl1007
Australia
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Easy, good experience. Able to understand terminology and complete.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jerry,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user nicko581
California
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

OK so far, hard to judge without yet seeing finished product

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Nick,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user madisonw447
California
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

Fast easy and efficient We'll definitely be using this in my future

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Madison,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user bryany218
New York
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Easy to use. Good pricing. Direct questions. And a lot of documents that meets your needs

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Bryan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user katherineo405
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

At this point I have yet to determine the efficacy of using Lawdepot.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Katherine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user christined2253
Australia
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Very handy and able to cover almost everything. Make life easy.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Christine,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user jessicay861
Nevada
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

Good documents so far love to use this site can get all my lease stuff here

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jessica,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user haroldy150
Australia
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Excellent easy to comprehend and reasonable cost informative

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Harold,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user ronalde976
North Carolina
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase

Fairly quick and easy. I am more at ease knowing things are in writing! Thank you!

Thumbnail of user josephj1556
Utah
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Joseph,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user austink355
Connecticut
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Site is misleading and does not let you see the product before demanding payment.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Austin,

We are sorry if you feel that way. You can see a preview of your document before selecting a license, but you may have just missed that. All you needed to do was scroll up and down to see the full copy. If you are unsure about your document, we offer a free one-week trial. You can cancel it anytime within seven days to avoid renewal and charges. We appreciate your feedback and thank you for visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user samanthaa704
Australia
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Very clear and helpful information. An efficient way to complete the legal forms.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Samantha,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user brianl3006
Michigan
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Direct questions helped me be decisive. Format eay to follow

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Brian,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user matthewe666
Illinois
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

CHEAP, QUICK AND DIRTY. GOOD STUFF. The several options to buy variable licenses is very useful for different needs of businesses.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Matthew,

Thank you for your support.

Regards,

Divine
Customer Support

Thumbnail of user emmay295
Australia
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

The experience was excellent. It was a very easy template to follow.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Emma,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user elijahs288
Delaware
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Thank you for making these documents and process so easy!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Elijah,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user frankz647
Washington
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Surprisingly Easy. I thought it would be much more complicated..

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Frank,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user emilyf813
Massachusetts
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Expedient and efficient. It was very simple to do and very helpful.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Emily,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user brucef697
Australia
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

I have found this site to be very user friendly, returning to redo my will.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Bruce,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user samp1092
California
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Simple very easy to work with love this program i will continue to use it for the future

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sam,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user martyg142
Michigan
2 reviews
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Going to 1 if this document doesn't come up. It is failing so far

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Marty,

If you need help in accessing your documents, please contact Customer service at 1-855-231-8424 Monday to Friday, 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user pams1261
California
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Excellent and easy to follow process for completing the document.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Pam,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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