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LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.
Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL
I love the easy access to this site and navigating its various documents.
Easy, comprehensive and not the least bit stressful to complete.
Hello Wayne,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Can't read all of the password, you say it's free, but you charged me $44.00. That's not free.
Hello Juan,
Our records show you selected the Basic 1 Year Access Power of Attorney and paid for it upfront reason for the billing of $44.00. To clarify, our trial offer is free for a one-week period. During that time, you can create, download and print as many documents as you need for free. You can cancel the trial at any time within the 7 days, and there is no obligation. For uninterrupted access to your documents after the trial period, a valid credit card information is required when signing up for a subscription. Cancel your subscription before the end of the trial period, your credit card will not be charged.
We appreciate you taking the time to leave us a review.
Regards,
Divine
Customer Support
Good thus far. Not sure how to verify that this is a legal binding document when signed in the state of Arkansas and that will allow my estate to avoid probate on my home for my heirs
Hello Brittany,
We appreciate the review. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Thank you for using LawDepot.
Regards,
Divine
Customer Support
Pricing could be clearer before you start creating a document. Program is very efficient.
Hello Karen,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Efficient service, easy to use platform, would recommend to fellow users
Hello Matthew,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
This has been a pretty good experience, so far. Waiting for document.
Hello Donald,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Too nerve wracking trying to figure out why "free" isn't "free". I already paid once for the trust and I thought the other stuff was included.
Hello Emmanuel,
We apologize for the confusion regarding your self-chosen service. Based on what you purchased, you only paid for the Basic 1-Year Access for the Pour Over Will. You can check your receipt, which was emailed to you, or sign in to your account and go to your My Account page under Document Licenses. The one-week Free Trial is a different subscription. If you need assistance clarifying the kind of service you chose to purchase, please feel free to contact Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Regards,
Divine
Customer Support
Easy, intuitive, it would have been nice to know in advance that there was a 39.00 charge
I thought I already paid for this service, and customer service is not available.
Hello David,
Customer Support is open from 8 am to 7 pm ET, Monday through Friday. You have an Active 5 Year Access for a Lease Agreement. If that is the document you are printing or downloading, please make sure to sign in to your account. For all other documents, you would need to sign up for a subscription or pay for the document.
Regards,
Divine
Customer Support
Good, easy to read and nav. I would recommend this to anyone.
Hello Deborah,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Good system. Feel comfortable using. Hope it's all secure.
Hello Rob,
The information you entered will be stored in our secure servers and accessed only by signing in to your account. Additionally, the order process occurs through an encrypted connection. We use the Transport Layer Security (TLS) protocol with 128-bit encryption strength to transmit sensitive information. We appreciate your feedback and thank your for using our site.
Regards,
Divine
Customer Support
Julie is fantastic. She was so patient with this octogenarian who, is also a dinosaur with respect to technology.
Hello Denise,
We appreciate the Feedback and we will pass that on to Julie. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Simply and easy interface - will definitely use this site for future documents.
Hello Mike,
We appreciate the review. Thank you for using LawDepot for all your legal document needs, and looking forward to being of service to you again.
Regards,
Divine
Customer Support
Simple and easy to use. I've now easily created 2 legal documents through the Law Depot.
Hello Walter,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Julie was a great help. She was very patient and courteous and pleasant.
Hello Nathan,
We appreciate the Feedback and we will pass that on to Julie. Thank you for using LawDepot.
Regards,
Divine
Customer Support
It was really simple to complete, I recommend everyone to try it
Hello Jack,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Your documents are easy to create and I like the fact that it saves the information from the previous year.
Hello Douglas,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Great job, easy to follow, the best legal doc without costing too much to find a lawyer for small business matter.
Hello Catherine,
Thank you for the great feedback. We appreciate you using our site for your legal document.
Regards,
Divine
Customer Support
Great and easy to use always there when needed would recommend.
Hello Andrea,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
It seems that I'm unable to print the document I just paid for.
Hello Tony,
Follow the steps below to print a document:
- Sign in to your LawDepot (https://www.lawdepot.com/) account.
- Hover over your email address at the top right-hand side of the page.
- Select "My Documents" from the dropdown menu.
- Choose the document you wish to print.
- Click on the Print icon.
- If your document opens in a new tab or window in your browser, find your browser’s Print command (e.g., print icon, press Ctrl + P on your keyboard)
- Click Print.
The location of the print commands might differ depending on the browser, operating system, and the specific document viewing interface.
If you have any further questions, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Ease to work with,many legal forms can be filled out just by using this page
Hello Maria,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
It was surprisingly easy how hard it was to fill out this trust
Hello Judith,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Very easy to execute documents. Would certainly recommend this necessary services to others.
Hello Gregory,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Very professional, functional and easy to use. I would recommend to all
Hello Catherine,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Easy to do and seems complete. I'll know when I print this document at home
Hello Joe,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Gain trust and grow your business with customer reviews.
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.
Hello Harry,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support