• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user nancyt1935
Texas
2 reviews
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

It was a lot easier for me to do things "in my own time." I could take as long as I wanted to go over material, make changes, and just, plainly, think carefully about what I was doing. I tried the lawyer route already, and was not comfortable with her. I was not sure what questions to ask, and information was not made readily available (not to mention that I had to pay by the hour). Your website answered a lot of questions for me by having numerous available popups to click on. Your online notary may come in handy as well! Thank you!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Nancy,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user abigaild331
Ohio
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Seems easy enough I really do not have any other comment to make

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Abigail,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user zequeattaj
Texas
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase

Easy to use format and reasonably priced. I will use again, for sure!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Zequeatta,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user margaretz711
Australia
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy to follow and seems to cover everything I need. Good to be able to edit it in future.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Margaret,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user saram1754
Australia
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Difficulty inserting phone number and cannot specify a 6 month lease, minimum is 1 year otherwise ok.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sara,

Thanks for the feedback. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user jimu496
Texas
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

I love everything about your product and I will keep on using it hopefully for years to come

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jim,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Thumbnail of user janines98
New Jersey
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase

I have used this service in the past and the rental agreement is completely worth the value.

Thumbnail of user ronaldc1528
New York
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Not done yet will let you know. A lot to read and do. Going to take some time for all to come together.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ronald,

We appreciate your honesty. Looking forward to your future positive review Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user nickl925
Virginia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

The form met what I needed in an inspection document for apartment.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Nick,

Thank you for the 5 star rating. We were glad we were able to provide the document you needed.

Regards,

Divine
Customer Support

Would have liked more flexibility in document to add...
July 14th, 2024
Verified purchase
• Previous review

Would have liked more flexibility in document to add pages.

Thumbnail of user janetb1183
Maryland
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

Appreciate the ease of use! The basic Medical Power of Attorney is sufficient for my purposes.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Janet,

We appreciate the feedback. Thank you for visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user kathrynl714
Australia
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Easy to complete and hopefully legal and its done with peace of mind.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kathryn,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user michelleb5040
Australia
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

User friendly and adaptable. Would recommend to clients and colleagues

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Michelle,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user cathi174
New Zealand
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Very good and user-friendly. Will utilize this software again.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Cath,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user arthurz160
Missouri
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Super easy, and took the guess work out of generating this contract

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Arthur,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user denises2179
Illinois
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Denise,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user ambern433
Australia
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Easy document to complete. Highly recommended to avoid any disputes.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Amber,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user kimberlyu753
Florida
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Easy to use it. Clear instructions to follow, 100 % recommended

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kimberly,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user jenniferb6633
New Zealand
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Hassle free and a very clear process to navigate. Brilliant!

Thumbnail of user deniseb2221
Nevada
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Very easy to fill out information and easy to understand requirements

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Denise,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user dane775
Michigan
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Professional, layperson friendly, thorough. Covers essential information accurately.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user philipk516
Ireland
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I love the ease with which I can create legal documents on this site.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Philip,,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user jasonx433
California
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Easy, I'm just starting to rent a studio and so far it's been easy

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jason,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user dann870
Georgia
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Easy to understand. Was also complete, in that it covered all of the issues I needed to include in the document.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user bettyj782
New Hampshire
2 reviews
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

In a time of uncertainty, this site is very helpful and easy to use.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Betty,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user gracep577
New Jersey
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase

Easy to navigate! Eases my concerns! And very affordable!@

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Grace,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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