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LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.
Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL
Easy and straightforward to use. The costs are very reasonable for what they provide.
Hello Michael,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
It has been easy enough to follow directions and fill in blanks. However I don't know how to upload my documents, nor do I know how it works after that.
Hello David,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
The sistem to pay is a great problem, i can´t see the form, please that will be bether
Hello Alexis,
We appreciate the review. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am - 7 pm ET.
Thank you for using LawDepot.
Regards,
Divine
Customer Support
So Easy to use! I will come back for all my legal doc needs! Great resource!
Hello Victoria,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Should have been more transparent about subscription choices at the start.
Hello Matthew,
We have chosen to place the pricing at the end of completing the template or questionnaire because we want our customers to determine for themselves if the document they have created is suitable for their needs. As a DIY website, we are unable to provide advice on which forms to use or offer legal guidance based on individual situations. It is up to the customer to decide whether to continue to sign up for a service or explore other options. We hope this provides a better understanding of why we do not present service selection upfront.
Thank you for taking the time to leave us a review.
Regards,
Divine
Customer Support
Good but cannot go back and make needed changes in the document.
Hello Jenn,
We appreciate the review. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Thank you for using LawDepot.
Regards,
Divine
Customer Support
OMG- this is the best thing on the Internet. It will still cost fees to do things with the state but at least my family knows what to do and everything is legally handled!
Hello Eric,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Great service online. Easy to use and user friendly
Hello Anna,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
This program is very easy to use. A person that is not knowledgeable about computers can use it.
Hello Ed,
We thank you for the honest review. We appreciate you using our site for all your legal document needs.
Regards,
Divine
Customer Support
Súper fácil de usar la recomiendo 100% me encantó pude aser mi contrato muy bien.
Hola Kelly,
Gracias por la calificación de 5 estrellas. Agradecemos que hayas visitado nuestro sitio.
Saludos,
Divine
Atención al cliente
Ok, not computer comfortable. 84 years old. But hopefully this will work.
Hello Benjamin,
Thank you for leaving us a review. We appreciate you using our site even if you are technically challenged. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7pm ET.
Regards,
Divine
Customer Support
Having this tool to use for our lease agreements has been a great resource at very little cost. Thank you!
Hello Scott,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
My experience using your services this time is the same as last time, perfect, easy to use always. Thank you.
Hello Dorothy,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
Finding LawDepot has made me confident to enter into agreements with other people and businesses without having to constantly engage with lawyers. Thanks Law Depot, for allowing small businesses access to the law at an affordable price.
Hello Julia,
Thank you for the 5-star rating. We appreciate you using our site for all your legal document needs.
Regards,
Divine
Customer Support
Check out options are super confusing, especially if you want a bundle. People are also SO sick of paying subscription fees- the monthly subscription options are dumb and should be removed as they complicate everything. It's intimidating enough as is without adding that.
Hello Eugene,
I am sorry if you are confused with the selections. There are definitions of the services we offer in each selection. If you need assistance understanding each service we offer, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Hello Gina,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Your system did not accept my VISA Debit Card, which I use for every other purchase I make. That causes me great inconvenience in having to transfer funds using non-local banking institutions. Please FIX this!
Hello Bryan,
We are sorry to hear that. An error message processing a credit card or debit card can occur for the following reasons:
- We do not accept Discover cards or gift cards/prepaid cards.
- A LawDepot account has not been created.
- Your financial institution has issued an International Purchase hold. You would have to contact your bank to remove the hold temporarily.
Let us know if the issue persists after following the above instructions.
Regards,
Divine
Customer Support
Buying bundle and then not getting additional pages for different documents paid foe is not clear. I will call during business hours for help
Hello Jordan,
Thank you for the review. Our records show you purchased the Estate Bundle, which is for Estate documents only. Unfortunately, I do not quite understand what you mean by getting additional pages. Please contact Customer Service at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.
Regards,
Divine
Customer Support
It works for me and what I need to get done in a timely manner.
Hello Debra,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Positive. Easy to follow. Just what's required to feel secure.
Hello Sophia,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I have found the services of Law Depot very easy to follow while producing my own revocable living trust and supporting deeds and wills. I highly recommend this company as a resource. Mike W, Michigan
Hello Jonathan,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Really bad experience here, they have poor customer service and moreover clear "got you" money policies. All in all, will never return to them.
It was easy to read, and I was impressed that one can "skip" and come back to that question later. That gives time to think more clearly about these matters. The price is very affordable and attractive as well. Thank you.
Hello Daniel,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Gain trust and grow your business with customer reviews.
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.
Hello Pam,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support