Name: LawDepot
Address: 340 S Lemon Avenue #9644, Los Angeles, CA, 91789
Telephone: 1-855-231-8424
Rating: 4.4

How would you rate LawDepot?

Top Positive Review

“Quick and easy”

Nancy E.

9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.

10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

John S.

Texas

1 review

0 helpful votes

“Excellent”

April 6th, 2017

Verified purchase

Excellent help with my first experience with your service. I am very glad that I found your website.

Helpful (0)

Thank you

Chloe V.

Pakistan

2 reviews

0 helpful votes

“So far so good”

September 30th, 2021

So far so good. Well i have been using their service and i will be using their service again. Thumbs up for lawdepot.com

Thank you

Helpful (0)

Thank you

Cynthia S. – LawDepot Rep Over a year old

Hello Chloe,

We appreciate your feedback. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Cathe L.

Ohio

1 review

1 helpful vote

“Monique rocks!”

December 10th, 2015

Verified purchase

I was having computer issues the day I needed the contract and Monique was
Very accommodating! Very pleasant and patient as well!

Thank you

Helpful (1)

Thank you

Margaret D.

Indiana

6 reviews

1 helpful vote

“I was on the other day and paid you folks for a whole...”

July 7th, 2023

Verified purchase

I was on the other day and paid you folks for a whole year for $189 and now
I am paying $41.00. I am confused why I am continuously paying?

Thank you

Helpful (0)

Thank you

Divine G. – LawDepot Rep Over a year old

Hello Margaret,

Our records show your 1 Year PRO subscription was cancelled due to your credit card being declined. We sent you an email notification about our attempt to charge your card for $107.88, but it was declined therefore your subscription was cancelled. You then purchased the 5-Year Access for the Quitclaim Deed, which is the $41.00 charge you mentioned (order # LWS060723-150122-218). If you have more questions, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8am-7 pm ET.

Regards,

Divine
Customer Support

Sessel S.

Montana

5 reviews

12 helpful votes

“Scam”

April 25th, 2021

They say they're free but when you get to the end of the document, you have to enter a credit card to get the document.

Service

Value

Quality

Thank you

Helpful (0)

Thank you

Cynthia S. – LawDepot Rep Over a year old

Hello Sessel,

Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.

To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.

We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.

Regards,

Divine
Customer Support

Russell K.

Maine

1 review

1 helpful vote

“Very Good”

December 15th, 2014

Verified purchase

Very Good. I was was treated fairly and Janet made me feel comfortable in making the change in the license and getting the document to me in word

Thank you

Helpful (1)

Thank you

Dorothy S.

Texas

1 review

2 helpful votes

“Lease Agreement”

February 27th, 2019

Verified purchase

Simple to create, covers everything. Will definitely use again and again! Simple to create, covers everything. Will definitely use again and again!

Thank you

Helpful (2)

Thank you

Martha U.

Hawaii

1 review

1 helpful vote

“Law Depot provides me both ease of use and confidence...”

July 15th, 2023

Verified purchase

Law Depot provides me both ease of use and confidence in legal protection when used as applicable situation.

Thank you

Helpful (1)

Thank you

Divine G. – LawDepot Rep Over a year old

Hello Martha,

We appreciate the 5-star rating. Thank you for putting your trust in LawDepot for your legal documents.

Regards,

Divine
Customer Support

Joe L.

Ohio

1 review

0 helpful votes

“Super service”

March 15th, 2016

Verified purchase

Janet was quick friendly & easy to work with. Solved my problem immediately. First time using your service. Sure I will be back

Thank you

Helpful (0)

Thank you

Joyce M.

North Carolina

2 reviews

1 helpful vote

“I am impressed so far on how smoothly the process of...”

January 27th, 2023

Verified purchase

I am impressed so far on how smoothly the process of creating legal documents is with your company! Kudos.

Thank you

Helpful (1)

Thank you

Divine G. – LawDepot Rep Over a year old

Hello Scott,

We appreciate your feedback. Thank you for using LawDepot for all your legal document needs.

Regards,

Divine
Customer Support

Jacqueline H.

Arizona

2 reviews

0 helpful votes

“Opinions matter to bussiness”

March 11th, 2016

Verified purchase

Monique was pleasant, very helpful, efficient and professional.
I will use this site again.

J. Hobley

Thank you

Helpful (0)

Thank you

Lynn D.

California

1 review

0 helpful votes

“Absolute fantastic service... so far”

February 4th, 2017

Verified purchase

Monique Hall was outstanding in offering immediate assistance to my inquiries for help! Absolutely a fantastic experience - thank you so much!

Thank you

Helpful (0)

Thank you

Pam M.

Colorado

1 review

0 helpful votes

“Thank you, Monique”

April 14th, 2017

Verified purchase

Monique was patient, kind and knowledgeable. Really appreciated her
Help today. She made me want to do further work with Law Depot.

Thank you

Helpful (0)

Thank you

Diane H.

Minnesota

1 review

2 helpful votes

“Easy access but not easy getting to print”

August 24th, 2018

Verified purchase

This is difficult getting up on your phone to print out but the people are nice instructions not clear after you have my money

Thank you

Helpful (2)

Thank you

paul m.

1 review

4 helpful votes

“Bull$#*!”

April 18th, 2018

What a crock. Free my $#*!. They want you to pay after spending an hour filling in their form. False advertising. I

Thank you

Helpful (4)

Thank you

Cynthia S. – LawDepot Rep Over a year old

Hello Paul.

Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.

To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.

We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.

Please let me know if I can be of further assistance. I appreciate your feedback and we'll continue to work on our web site to improve all areas of service.

Regards,
Cynthia
Customer Support

Neil S.

Canada

1 review

0 helpful votes

“Professional”

February 16th, 2018

Verified purchase

Very efficient, concise and professional assistance concerning my request for printing a document. Thanks, Monique

Thank you

Helpful (0)

Thank you

Carol B.

New Hampshire

1 review

1 helpful vote

“Above and Beyond”

March 1st, 2018

Verified purchase

Excellent. Monique was efficient and even offered to do more than I had requested. She's a plus for your company.

Thank you

Helpful (1)

Thank you

Marilyn P.

Illinois

1 review

0 helpful votes

“Outstanding”

February 8th, 2018

Verified purchase

Excellent. Excellent. Excellent
Excellent. Excellent. Excellent
Excellent. Excellent. Excellent
Excellent. Excellent. Excellent

Thank you

Helpful (0)

Thank you

Dean U.

North Carolina

1 review

1 helpful vote

“Cynthia”

December 1st, 2014

Verified purchase

Cynthia,

Your response was remarkably fast an very appropriate. I could not have been served better.

Dean

Thank you

Helpful (1)

Thank you

Rita G.

Virginia

1 review

0 helpful votes

“Bogus Free Trial”

October 17th, 2021

My free trial ended today, but I was still charged $35.00 because I canceled at 1pm instead of before 11:15a. Never again.

Tip for consumers:
Make sure you cancel right before the exact time you sign up, not just on the same day. I'm sure they get plenty of people this way.

Products used:
Free trial document

Service

Value

Quality

Thank you

Helpful (0)

Thank you

Cynthia S. – LawDepot Rep Over a year old

Hello Rita,

I am sorry for the frustration. To clarify, the renewal is date and time-sensitive. We have emailed you the information when you signed up for the service.
Please check your spam or junk folder if it is not in your inbox. You may call Customer Support for assistance if you have cancelled your subscription the same day as you were billed. They may be able to do something for you. The Customer Support number is 1-855-231-8424 Monday to Friday 8 am-7 pm ET.

Regards,

Divine
Customer Support

Janet P.

Florida

1 review

0 helpful votes

January 29th, 2024

Verified purchase

Thank you

Helpful (0)

Thank you

Divine G. – LawDepot Rep 1/30/24

Hello Janet,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Russ O.

North Carolina

1 review

0 helpful votes

“Fairly easy, but still not sure exactly what I just...”

January 30th, 2024

Verified purchase

Fairly easy, but still not sure exactly what I just paid for?

Thank you

Helpful (0)

Thank you

Divine G. – LawDepot Rep 1/30/24

Hello Russ,

We appreciate the review. If you have questions about your account, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7 pm ET. Thank you for using LawDepot.

Regards,

Divine
Customer Support

michael D.

1 review

5 helpful votes

“Awful”

August 19th, 2018

Verified purchase

Not pleasant. The website is not user friendly. And istill have not been able to download, change or print my document.

Thank you

Helpful (5)

Thank you

Justin E.

Kansas

1 review

0 helpful votes

“Easy to follow and provides the necessary questions”

January 29th, 2024

Verified purchase

Thank you

Helpful (0)

Thank you

Divine G. – LawDepot Rep 1/30/24

Hello Justin,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Henry A.

Netherlands

1 review

0 helpful votes

“Help with editing a POA.”

May 3rd, 2015

Verified purchase

I completed my POA and printed it to a file on my PC. The file that downloaded contained only a one page cover sheet.

Thank you

Helpful (0)

Thank you

Cynthia S. – LawDepot Rep Over a year old

When you print your Power of Attorney, you may be printing from a PDF version. Ensure you download the document in Word format and print from your saved download file. If you do not have Word, you can print from the PDF version, again ensuring you have the full view of the document saved. If you need further assistance, please call us at 1-855-231-8424, Monday to Friday, 8am to 7pm.

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642 reviews are not recommended

Q&A (90)

Question:

I'm going to download the prenuptial agreement and get it notarized. after that what do i need to do with it, does it need to be filed at the courthouse? thank you

Answer:

A. No, you do not need to file your prenuptial agreement anywhere. Just make sure that you keep a signed copy or copies in a safe, secure place.

By Cynthia S., Manager, Customer Support over a year old

Question:

Can i complete and print my durable power of attorney form, or do i wait for a copy to be mailed? thank you

Answer:

Good day Kathryn, my apologies for the delay in responding as I was unexpectedly away. You complete the form online, select your license to print, and print it immediately. You would then have it witnessed and/or notarized if needed.

By Cynthia S., Manager, Customer Support over a year old

Question:

What formats are you able to download you documents in? the site is not clear. they simply say download and print.

Answer:

Most documents are available in Word format. However, there are a few that are in PDF format only. Examples include most deeds such as the quitclaim deed which have special margin considerations.

By Cynthia S., Manager, Customer Support over a year old

Question:

Is law depot really free? if not, what does a simple will cost?

Answer:

Hi Tim, We have 3 price plans that cover our Last Will and Testament document. Our first offer is for a one week free trial. Within the one, you have access to our entire library of legal documents. With the 7 day trial subscription you need to cancel the subscription before the end of the 7 days and there will be no charges. If the subscription is not cancelled it converts into our monthly subscription of $33.00 per month until cancelled. And you can cancel at anytime. Our second pricing option is our Basic License. For $49.95 you will receive 10 years of access to our Last Will and Testament documents. Created as many as you need and it is a one time charge. Our third option is our 1 year Pro License. For $7.95 per month billed as a one time charge of $95.88 you will have one year access to our entire library of documents. Hope this helps

By Cynthia S., over a year old

See more answers (2)

Question:

Answer:

A: Yes that is correct. As long as you cancel your subscription before the end of the end of the 7 day free trial there will be no charges on your account

By Cynthia S., over a year old

See more answers (2)

Question:

How much to provide a lease for the state of florida

Answer:

After you complete the questionnaire for the residential lease, you can select either a one time Basic license for $20.95 or you can select the 7 day free trial offer. The Basic license lets you create, edit and print as many residential leases as you need for two weeks and after two weeks, the license will expire. The 7 day free trial will allow access to any document free for 7 days. If the account is cancelled within 7 days, there are no charges for any documents prepared. If the account is not cancelled within that time frame, the subscription commences for $33.00 per month until cancelled. To cancel, you can click the Cancel button in your account under the Subscription tab, or you can call or chat with us and we can cancel the account for you.

By Cynthia S., over a year old

See more answers (2)

Question:

I talked to someone about a 1 year pay program. can you tell me about it

Answer:

Our 1 year Pro license offers access to documents for twelve months for an annual cost of only $95.88. You can prepare documents such as Wills, Power of Attorney, Health Care Directives, Commercial or Residential Leases and Eviction Notices just to name a few. Prior to renewal, we will send you an email. You can reach our Customer Support team Monday to Friday, 8am to 7pm ET at 1-855-231-8424.

By Cynthia S., over a year old

See more answers (2)

Question:

What do your ratings say about the quality of their trust forms?

Answer:

Hello John, Thank you for the inquiry. We are a leading publisher of do-it-yourself legal documents and templates since 2002. Our customers have created over four million contracts and have saved considerable dollars in legal fees. Our form templates and software are drafted and revised by our in-house legal department. Please note that the documents are generated based on the answers you enter. Ensure you accurately complete all the necessary fields. Once completed, it is a legal document. The answers you select and how you edit the document can potentially affect whether the form is legally enforceable and valid. If you are unsure how to complete the answers or edit the document to fit your fact situation, you should consider contacting a local attorney in your jurisdiction to assist you. Customers are responsible for special requirements in their jurisdiction. If you need more assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am-7 pm ET. Regards, Divine Customer Support

By Cynthia S., Manager, Customer Support over a year old

Question:

If you refer someone to a online business investment and eventually the person lost the money what can be done legally

Answer:

Hello Uyoata, We provide quality legal forms but we are unable to provide legal advice specific to your jurisdiction. By law, only a licensed attorney in your jurisdiction can assess your facts and provide legal advice such as selecting the best contract for you. Thank you for your inquiry. Regards, Divine Customer Support

By Cynthia S., Manager, Customer Support over a year old

Question:

Does the one year pro subscription also include forms for llc minutes?

Answer:

Hello Sheryl, Yes you would be able to create any LLC documents with a 1 year pro license. Regards, Cynthia

By Cynthia S., Manager, Customer Support over a year old

Typical questions asked:

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Show all questions (90)

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Cynthia S.

Manager, Customer Support

Typically responds within 2 days

If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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Overview

“Quick and easy”

“Just trying to complete wills for myself and my husband...”

Reviews (1,491)

Rating

Timeframe

Other

Q&A (90)

I'm going to download the prenuptial agreement and get it notarized. after that what do i need to do with it, does it need to be filed at the courthouse? thank you

Can i complete and print my durable power of attorney form, or do i wait for a copy to be mailed? thank you

What formats are you able to download you documents in? the site is not clear. they simply say download and print.

Is law depot really free? if not, what does a simple will cost?

How much to provide a lease for the state of florida

I talked to someone about a 1 year pay program. can you tell me about it

What do your ratings say about the quality of their trust forms?

If you refer someone to a online business investment and eventually the person lost the money what can be done legally

Does the one year pro subscription also include forms for llc minutes?

Can’t see your question? Ask to get answers from the LawDepot staff and other customers.

Sitejabber for Business

From the business

Business History

Company Representative

How do I know I can trust these reviews about LawDepot?