• LawDepot

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LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

Rating

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user brendao916
Virginia
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Brenda,

We appreciate the 5 star review. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am- 7 pm ET to assist you.

Regards,

Divine
Customer Support

Thumbnail of user stevenu712
California
3 reviews
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Steven,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user amadov1
California
1 review
2 helpful votes
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May 12th, 2017
Verified purchase

Nothing you prposed worked files were blocked not even Fedex culd ooen copy the file *******560 wish i could have made this happen

Thumbnail of user kathiek2
Cynthia S. – LawDepot Rep

Hello Amado.

I am sorry that you had an issue with out site we do not block on documents from being downloaded or emailed to a different person.

I would love to look into this further for you if you would provide me with your email address so that I can find your account or you can call us at 1-855-231-8424

Mon-Fri 8am - 7pm ET

Cynthia

Thumbnail of user karenu747
Washington
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

I like the ease of doing certain, simple legal documents at home and at less cost.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Karen,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user carolynb29
Washington
1 review
1 helpful vote
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April 26th, 2015
Verified purchase

One Phone call saved the day, I could have give the young lady a big hug

Thumbnail of user jamest144
Alabama
1 review
0 helpful votes
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February 15th, 2016
Verified purchase

Divine did a great job answering and helping find my last will document. Thank you Divine

Thumbnail of user joennee
Arizona
1 review
2 helpful votes
  • Send Message
July 20th, 2015
Verified purchase

I was having problems loging into my account. I recieved very curtious help from a very nice ypung lady. It was a good experience!

Thumbnail of user melissaw2083
Florida
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Excellent I am very satisfied with your proposal and explanations.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Melissa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user teds32
Alaska
1 review
0 helpful votes
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February 23rd, 2016
Verified purchase

I have used LawDepot quite a few times and have not been disappointed at any
Tikme. Thanks!

Thumbnail of user mikee1022
Washington
3 reviews
0 helpful votes
  • Send Message
November 21st, 2023
Verified purchase

Clear and concise instructions make it A LOT easier. Thanks!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Mike,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user rhodac2
North Carolina
1 review
1 helpful vote
  • Send Message
November 15th, 2016
Verified purchase

It was a relief to know that I could do this from the comforts of home. It was convenient and easy.

Thumbnail of user jayn643
Oklahoma
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

This site has given me everything I need without hiring an attorney

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jay,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user melissar2140
New Mexico
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase

I'm grateful that you have made it easy to create legal forms. Thank you.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Melissa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user evelyne371
Tennessee
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Quick, easy to read and understand and cost very reasonable. Thank you

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Evelyn,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user cynthiax617
Florida
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

I think it was great, like it because it was easy to use.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Cynthia,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user billf13
Michigan
1 review
3 helpful votes
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July 1st, 2013

A real waste of time. They offer nothing free as stated. You have to buy a licence to use service.

Thumbnail of user raymondb120
Australia
1 review
2 helpful votes
  • Send Message
October 8th, 2018

I haven't signed up yet to make a will with Law Depot but I would like to know if this company are locin Australia or are they Overseas

Thumbnail of user kathiek2
Cynthia S. – LawDepot Rep

Hello Raymond,

We are located in Canada but our Australian documents are written to Australian laws.

Regards,
Cynthia

Thumbnail of user margaretq618
Michigan
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

Easy to fill out form. The information describing the forms was very helpful..

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Margaret,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user chrisj1574
Florida
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

Easy to follow and provides all needed documents without having to search

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Chris,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user bettyu560
Kentucky
1 review
0 helpful votes
  • Send Message
October 29th, 2023
Verified purchase

Excellent user friendly program! Thank you so much!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Betty,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user lionelg43
North Carolina
2 reviews
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

It's easy to fill out the information to create your document

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Lionel,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user mariae1422
New York
1 review
0 helpful votes
  • Send Message
October 26th, 2023
Verified purchase

A Pleasure doing business, it was quick, easy, and not complicated.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Maria,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user stephaniez670
Texas
1 review
1 helpful vote
  • Send Message
March 28th, 2023
Verified purchase

I don't like that you didn't tell me of the membership options until I was done with the document.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Stephanie,

We are sorry for your frustration. Our goal is to provide Customer Experience. Since our website is Do It Yourself, customers must decide whether our documents would work for them based on their situation. Once they have decided that the document suits their needs, they can select a subscription or pay for it. We do not offer legal assistance or advice, thus the prices at the end. We appreciate your feedback. If you need more assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8am-7pm ET.

Regards,

Divine
Customer Support

Thumbnail of user randya484
California
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

So glad I am able to chang or update the information I have used to start this procedure.

Thumbnail of user callyf3
Cally F. – LawDepot Rep

Hello Randy,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Cally
Customer Support

Thumbnail of user beverlyw20
New Mexico
1 review
1 helpful vote
  • Send Message
July 26th, 2015
Verified purchase

This was good, but you only have a week before you get charged--beware!

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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